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TOURISM DEGREE (2015): AMA15S

Code: AMA15S

Degree title
Bachelor of Hospitality Management (AMK)
Credits
210 ects
Duration
3.5 years (210 cr)
Start semester
Autumn 2015
Teaching language
Finnish

Descriptions

In the Tourism degree, students complete a university of applied sciences Bachelor degree qualification in Hospitality Management. The formal qualification is Bachelor of Hospitality Management (UAS). The studies are worth 210 credits and take 3.5 years to complete. The maximum duration of the studies is 4.5years. The degree has 40 places and it consists of basic studies, professional studies, optional professional studies, free-choice studies, practical training and a thesis. The Tourism degree involves close cooperation with the sports and leisure management degree.

The degree enables you to choose your desired major (specialist) subjects in order to deepen your expertise within different areas of tourism, e.g.

Adventure and life experience activities
You will learn how to identify essential summer and winter nature and sports tourism activities in Finland, as well as to understand the key requirements of implementing them. You will learn how to manage the basic physical skills of different forms of outdoor exercise and how to provide customers with unique and authentic once-in-a-life-time experiences.

Wellbeing tourism
Well-being tourism enables you to recognize and understand the significance of wellbeing and wellness services as part of tourism. You will be able to apply different types of exercise and therapies to enhance the wellbeing of people with different backgrounds as well as producing suitable tourism service packages based on such exercise and therapies.

Accommodation business expertise
You will understand the diversity of the accommodation sector, as well as the impacts of changing operational environments in the sector. You will learn how to develop a customer-driven accommodation services.

Food service competence
You will gain an overall understand of the importance of food services in tourism, and will learn how to assess factors affecting quality. At the same time you will learn how to implement food services in various customer situations using networks.

Select timing, structure or classification view

Show study timings by semester, study year or period

Code Name Credits (cr) 2015-2016 2016-2017 2017-2018 2018-2019 Autumn 2015 Spring 2016 Autumn 2016 Spring 2017 Autumn 2017 Spring 2018 Autumn 2018 1. / 2015 2. / 2015 3. / 2016 4. / 2016 1. / 2016 2. / 2016 3. / 2017 4. / 2017 1. / 2017 2. / 2017 3. / 2018 4. / 2018 1. / 2018 2. / 2018
Total 210

yhteiset kompetenssit,AMK

Osaamisen kuvaus, ammattikorkeakoulututkinto

1. LEARNING SKILLS

Our students are able to
•assess and develop their competence and learning methods
•critically acquire, process and evaluate knowledge and information
•take responsibility for learning and sharing learning in their groups
Principles of Tourism
Basics of Tourism English
Customer Services in Tourism
Tourism Geography of Finland and the World
Information Technology and E-communication
University of Applied Sciences Learner
Project Work
Meeting and Negotiation Skills
Safety and First Aid
Interactive English
Swedish: Svenska inom turismen 1
Swedish: Svenska inom turismen 2
Practical Training 1: theme, service production
Practical Training 2: theme, management
Thesis
History of Tourism
2. ETHICAL COMPETENCE

Our students are able to
•take responsibility for their own work and its impacts
•work according to the professional ethical principles of their discipline/field
•take different bodies, organisations, professionals, stakeholders, interest groups and individuals into account in their work
•apply the principles of equality
•apply the principles sustainable development
•engage in social debate based on acquired competence and knowledge of ethical values.
Principles of Tourism
Customer Services in Tourism
Information Technology and E-communication
University of Applied Sciences Learner
Project Work
Business Expertise
Meeting and Negotiation Skills
Programme Services
Safety and First Aid
Tourism Legislation
Adventure Activity Operational Environments
Internal Operations of an Accommodation Company
Exercise and Culture as a Source of Wellbeing
Food Service Professional Competence
Practical Training 1: theme, service production
Practical Training 2: theme, management
Thesis
Nature and Activity Tourism
3. WORK COMPETENCE

Our students are able to
•work as a member of the work community and promote wellbeing
•execute their duties in work based situations that require communication and interaction
•use information and communication technology to do their work
•create personal work related contacts and operate in networks
•make dcisions in unpredictable situations
•work in management and work independently as a specialist/expert
•set up a business or enterprise
Basics of Tourism English
Customer Services in Tourism
Tourism Geography of Finland and the World
Information Technology and E-communication
Business Communication Skills
University of Applied Sciences Learner
Project Work
Business Expertise
Meeting and Negotiation Skills
Accommodation Services
Tourism Food Services
Programme Services
Safety and First Aid
Work Placement
Tourism Product Development
Product Development Project
Tourism Marketing
Management Accounting
Event Tourism
Distribution of Tourism Products
Interactive English
Swedish: Svenska inom turismen 1
Swedish: Svenska inom turismen 2
Tourism Legislation
Marketing of Tourism Services
Management Accounting
Human Resource Management
Planning and Implementing Adventure Activities
Nature and Sports Activities
Adventure Activity Operational Environments
Internal Operations of an Accommodation Company
A Profitable Accommodation Company
Developing an Accommodation Business
Exercise and Culture as a Source of Wellbeing
Forms of Exercise for Wellbeing
Developing Wellbeing Tourism in Finland
Food Service Processes and Quality
Food Service Professional Competence
Food Service Planning and Development
Practical Training 1: theme, service production
Practical Training 2: theme, management
Thesis
Nature and Activity Tourism
4. INNOVATION COMPETENCE

Our students are able to
•engage in creative problem solving and developing work practices
•work in projects
•implement research and development projects while applying the current knowledge and methods of their disciplines
•find customer-oriented, sustainable and profitable solutions
Business Communication Skills
University of Applied Sciences Learner
Project Work
Business Expertise
Tourism Product Development
Product Development Project
Tourism Marketing
Event Tourism
Distribution of Tourism Products
Swedish: Svenska inom turismen 2
Tourism Planning
Finland for International Tourists
Research and Development Operations
Planning and Implementing Adventure Activities
Nature and Sports Activities
A Profitable Accommodation Company
Developing an Accommodation Business
Forms of Exercise for Wellbeing
Developing Wellbeing Tourism in Finland
Food Service Processes and Quality
Food Service Planning and Development
Practical Training 1: theme, service production
Practical Training 2: theme, management
Thesis
5. INTERNATIONAL COMPETENCE

Our students are able to
•adopt the language skills needed in their work and field and to develop professional competence
•work proactively and in cooperation with people from different cultures
•take the impacts and opportunities of internationalisation into account in their work
Principles of Tourism
Basics of Tourism English
Tourism Geography of Finland and the World
Information Technology and E-communication
Business Communication Skills
Tourism Marketing
Distribution of Tourism Products
Interactive English
Swedish: Svenska inom turismen 1
Swedish: Svenska inom turismen 2
Tourism Planning
Finland for International Tourists
Marketing of Tourism Services
Thesis
History of Tourism
Not grouped
Principles of Sports and Exercise
Health Exercise Coaching
Exercise and Health Problems
Exercise and Nutrition for the Aged
Community Exercise Promotion
Physical Exercise for Young Children and Infants
Exercise Supporting Children's Well-being and Learning
Child and Youth Exercise Instruction
Security Guard
Is Food Culture?
Bar Work
Bar Manager Qualification
Introduction to Wines
Finnish Culture
Kajaani Culture Points
Destination Marketing
Swedish / Bygg upp din svenska
Build up your English
Foreign Language
Other free-choice course/module

Opintotyyppi_AMK

1. Perusopinnot
Principles of Tourism
Principles of Sports and Exercise
Basics of Tourism English
Customer Services in Tourism
Tourism Geography of Finland and the World
Information Technology and E-communication
Business Communication Skills
University of Applied Sciences Learner
Project Work
Business Expertise
Meeting and Negotiation Skills
Accommodation Services
Tourism Food Services
Programme Services
Safety and First Aid
Work Placement
2. Ammattiopinnot
Tourism Product Development
Product Development Project
Tourism Marketing
Management Accounting
Event Tourism
Distribution of Tourism Products
Interactive English
Swedish: Svenska inom turismen 1
Swedish: Svenska inom turismen 2
Tourism Planning
Tourism Legislation
Finland for International Tourists
Research and Development Operations
Marketing of Tourism Services
Management Accounting
Human Resource Management
3. Vaihtoehtoiset ammattiopinnot
Planning and Implementing Adventure Activities
Nature and Sports Activities
Adventure Activity Operational Environments
Internal Operations of an Accommodation Company
A Profitable Accommodation Company
Developing an Accommodation Business
Health Exercise Coaching
Exercise and Health Problems
Exercise and Nutrition for the Aged
Community Exercise Promotion
Exercise and Culture as a Source of Wellbeing
Forms of Exercise for Wellbeing
Developing Wellbeing Tourism in Finland
Food Service Processes and Quality
Food Service Professional Competence
Food Service Planning and Development
Physical Exercise for Young Children and Infants
Exercise Supporting Children's Well-being and Learning
Child and Youth Exercise Instruction
4. Harjoittelu
Practical Training 1: theme, service production
Practical Training 2: theme, management
5. Opinnäytetyö
Thesis
6. Vapaasti valittavat opinnot
Nature and Activity Tourism
Security Guard
Is Food Culture?
Bar Work
Bar Manager Qualification
History of Tourism
Introduction to Wines
Finnish Culture
Kajaani Culture Points
Destination Marketing
Swedish / Bygg upp din svenska
Build up your English
Foreign Language
Other free-choice course/module
Not grouped

AMA_kompetenssit

Matkailun koulutus

1. Palvelukulttuuriosaaminen

*ymmärtää vieraanvaraisuuden (hospitality) alan keskeisenä arvona ja menestystekijänä
*osaa huomioida esteettiset ja eettiset näkökulmat palvelutoiminnassa (tilat ja palvelutuotteet, viestintä)
*tuntee kuluttajakäyttäytymisen periaatteet ja osaa hyödyntää niitä palvelukehityksessä
Principles of Tourism
Basics of Tourism English
Customer Services in Tourism
Information Technology and E-communication
Business Communication Skills
University of Applied Sciences Learner
Project Work
Meeting and Negotiation Skills
Tourism Food Services
Programme Services
Safety and First Aid
Work Placement
Event Tourism
Interactive English
Swedish: Svenska inom turismen 1
Swedish: Svenska inom turismen 2
Finland for International Tourists
Nature and Sports Activities
Exercise and Culture as a Source of Wellbeing
Food Service Professional Competence
Practical Training 1: theme, service production
Thesis
Nature and Activity Tourism
2. Palvelujärjestelmäosaaminen

*osaa suunnitella, tuottaa ja kehittää palveluja toimintaympäristön vaatimusten mukaan
*osaa kuvata, ohjata ja arvioida palveluprosesseja (tuotesuunnittelu, toiminnan kannattavuus, työn organisointi, ohjaus ja kehittäminen)
*osaa kehittää palveluja tuotekehityksen ja tuotteistamisen keinoin
*tuntee omaan toimialaansa liittyvät turvallisuusvaatimukset ja osaa soveltaa niitä työssään
Customer Services in Tourism
Tourism Geography of Finland and the World
Project Work
Accommodation Services
Tourism Food Services
Safety and First Aid
Tourism Product Development
Distribution of Tourism Products
Finland for International Tourists
Marketing of Tourism Services
Nature and Sports Activities
Adventure Activity Operational Environments
Internal Operations of an Accommodation Company
A Profitable Accommodation Company
Forms of Exercise for Wellbeing
Food Service Processes and Quality
Food Service Professional Competence
Practical Training 1: theme, service production
Thesis
Nature and Activity Tourism
3. Palvelujohtamisosaaminen

*tuntee ja ymmärtää yrityksen strategiat ja osaa hyödyntää niitä palvelutoiminnan ohjauksen työvälineenä
*osaa suunnitella, toteuttaa ja arvioida oman ja yksikön päivittäistä lähijohtamista
*osaa organisoida työyhteisön toimintaa ja hyödyntää yksilöiden, tiimien ja yhteisöjen osaamista
Business Communication Skills
Safety and First Aid
Tourism Planning
Tourism Legislation
Marketing of Tourism Services
Management Accounting
Human Resource Management
Practical Training 2: theme, management
Thesis
Nature and Activity Tourism
4. Liiketoimintaosaaminen

*osaa analysoida asiakkuuksia palveluliiketoiminnan kehittämisen näkökulmasta
*ymmärtää liiketoiminnan keskeiset käsitteet ja omaa liiketaloudellisen ajattelun perusteet
*osaa ennakoida vaihtoehtoisten toimintatapojen vaikutuksia taloudelliseen tulokseen ja kilpailukykyyn
*osaa soveltaa yrittäjyysperiaatteita yrittäjänä ja työntekijänä
*osaa toimia erilaisissa verkostoissa sekä hyödyntää ja kehittää niitä
Tourism Geography of Finland and the World
Business Expertise
Accommodation Services
Tourism Product Development
Product Development Project
Tourism Marketing
Management Accounting
Distribution of Tourism Products
Swedish: Svenska inom turismen 1
Tourism Planning
Tourism Legislation
Finland for International Tourists
Marketing of Tourism Services
Management Accounting
Human Resource Management
Planning and Implementing Adventure Activities
Internal Operations of an Accommodation Company
A Profitable Accommodation Company
Developing an Accommodation Business
Developing Wellbeing Tourism in Finland
Food Service Professional Competence
Food Service Planning and Development
Practical Training 2: theme, management
Thesis
Nature and Activity Tourism
5. Matkailupalvelujen palveluympäristöosaaminen

*ymmärtää kansainvälisyyden, globalisaation ja erilaisten kulttuurien merkityksen palvelukulttuurille ja alan kehitykselle
*osaa toimia erilaisissa kansainvälisissä toimintaympäristöissä
*osaa hyödyntää kansallisen kulttuurin ominaispiirteitä matkailun
kehittämisessä
Principles of Tourism
Tourism Geography of Finland and the World
Tourism Food Services
Programme Services
Safety and First Aid
Event Tourism
Interactive English
Tourism Planning
Marketing of Tourism Services
Management Accounting
Adventure Activity Operational Environments
Internal Operations of an Accommodation Company
Developing an Accommodation Business
Food Service Processes and Quality
Food Service Professional Competence
Practical Training 1: theme, service production
Practical Training 2: theme, management
Thesis
Nature and Activity Tourism
History of Tourism
6. Aktiviteettimatkailuosaaminen

*osaa suunnitella, toteuttaa ja tuotteistaa terveellisiä, turvallisia ja taloudellisesti kannattavia aktiviteettimatkailupalveluja edistämään asiakkaiden hyvinvointia
*osaa kehittää vapaa-ajan tai työsidonnaisen aktiviteettimatkailun palveluympäristöä ja -verkostoja
*osaa kehittää alueellisia vahvuuksia ja parantaa alueellista vaikuttavuutta aktiviteettimatkailussa
*osaa tuottaa asiakkaille yksilöllisiä ja aitoja elämyskokemuksia tunnistaa keskeiset oppimiskäsitykset ja menetelmät sekä osaa
suunnitella, toteuttaa ja arvioida liikunnan ohjaustilanteita
*osaa kuvata liikunnan terveysvaikutuksia
*ymmärtää aktiviteettimatkailun sisältöjen (esim. luonto, kulttuuri, liikunta ja ruoka) merkityksen hyvinvoinnin lähteenä
Principles of Sports and Exercise
University of Applied Sciences Learner
Work Placement
Product Development Project
Event Tourism
Research and Development Operations
Planning and Implementing Adventure Activities
Nature and Sports Activities
Adventure Activity Operational Environments
Exercise and Culture as a Source of Wellbeing
Forms of Exercise for Wellbeing
Developing Wellbeing Tourism in Finland
Not grouped
Health Exercise Coaching
Exercise and Health Problems
Exercise and Nutrition for the Aged
Community Exercise Promotion
Physical Exercise for Young Children and Infants
Exercise Supporting Children's Well-being and Learning
Child and Youth Exercise Instruction
Security Guard
Is Food Culture?
Bar Work
Bar Manager Qualification
Introduction to Wines
Finnish Culture
Kajaani Culture Points
Destination Marketing
Swedish / Bygg upp din svenska
Build up your English
Foreign Language
Other free-choice course/module

Code Name Credits (cr)
AMA15Z1000
PRINCIPLES OF ACTIVITY TOURISM

(Choose all )

13
MMPA101 Principles of Tourism 5
MMPA102 Principles of Sports and Exercise 5
MMPA103 Basics of Tourism English 3
AMA15Z1001
TOURISM SERVICES

(Choose all )

15
MMPA201 Customer Services in Tourism 5
MMPA202 Tourism Geography of Finland and the World 4
MMPA203 Information Technology and E-communication 3
MMPA204 Business Communication Skills 3
AMA15Z1002
PROACTIVE UNIVERSITY OF APPLIED SCIENCES

(Choose all )

10
YYPOP01 University of Applied Sciences Learner 2
YYPPR01 Project Work 3
YYPLI01 Business Expertise 3
YYPSU01 Meeting and Negotiation Skills 2
AMA15Z1003
TOURISM AS A FORM OF EMPLOYMENT

(Choose all )

25
MMPA301 Accommodation Services 4
MMPA302 Tourism Food Services 7
MMPA303 Programme Services 4
MMPA304 Safety and First Aid 3
MMPA305 Work Placement 7
AMA15Z1004
TOURISM PRODUCT PLANNING AND IMPLEMENTATION

(Choose all )

20
MMAS501 Tourism Product Development 4
MMAS502 Product Development Project 3
MMAS503 Tourism Marketing 5
MMAS504 Management Accounting 5
MMAS505 Event Tourism 3
AMA15Z1005
INTERNATIONAL SERVICE ENVIRONMENT

(Choose all )

15
MMAS601 Distribution of Tourism Products 5
MMAS602 Interactive English 4
MMAS603 Swedish: Svenska inom turismen 1 3
MMAS604 Swedish: Svenska inom turismen 2 3
AMA15Z1006
INTERNATIONAL TOURISM PLANNING

(Choose all )

12
MMAS701 Tourism Planning 3
MMAS702 Tourism Legislation 3
MMAS703 Finland for International Tourists 6
AMA15Z1007
RESEARCH AND DEVELOPMENT OPERATIONS

(Choose all )

5
MMAS801 Research and Development Operations 5
AMA15Z1008
TOURISM COMPANY MANAGEMENT

(Choose all )

15
MMAS901 Marketing of Tourism Services 5
MMAS902 Management Accounting 5
MMAS903 Human Resource Management 5
AMA15Z1010
OPTIONAL PROFESSIONAL STUDIES

(Choose ects: 30 )

30
AMA15Z1011
ADVENTURE ACTIVITIES

(Choose all )

15
MMVA101 Planning and Implementing Adventure Activities 5
MMVA102 Nature and Sports Activities 5
MMVA103 Adventure Activity Operational Environments 5
AMA15Z1012
ACCOMMODATION COMPANY OPERATIONS

(Choose all )

15
MMVA201 Internal Operations of an Accommodation Company 5
MMVA202 A Profitable Accommodation Company 5
MMVA203 Developing an Accommodation Business 5
AMA15Z1013
PERSONAL TRAINING

(Choose all )

15
MMVA301 Health Exercise Coaching 7
MMVA302 Exercise and Health Problems 3
MMVA303 Exercise and Nutrition for the Aged 3
MMVA304 Community Exercise Promotion 2
AMA15Z1014
WELLBEING TOURISM

(Choose all )

15
MMVA401 Exercise and Culture as a Source of Wellbeing 5
MMVA402 Forms of Exercise for Wellbeing 5
MMVA403 Developing Wellbeing Tourism in Finland 5
AMA15Z1015
FOOD IN TOURISM

(Choose all )

15
MMVA501 Food Service Processes and Quality 6
MMVA502 Food Service Professional Competence 6
MMVA503 Food Service Planning and Development 3
AMA15Z1016
EXERCISE FOR CHILDREN AND YOUNG PEOPLE

(Choose all )

15
MMVA601 Physical Exercise for Young Children and Infants 6
MMVA602 Exercise Supporting Children's Well-being and Learning 5
MMVA603 Child and Youth Exercise Instruction 4
AMA15Z1009
INTERNATIONAL STUDIES ABROAD

(Choose ects: 15 )

15
AMA15Z1017
PRACTICAL TRAINING

(Choose all )

30
MMHA101 Practical Training 1: theme, service production 12
MMHA102 Practical Training 2: theme, management 18
AMA15Z1018
THESIS

(Choose all )

15
MMOA001 Thesis 15
AMA15Z1019
FREE-CHOICE STUDIES

(Choose ects: 5 )

5
MMWA059 Nature and Activity Tourism 3
MMWA013 Security Guard 3
MMWA068 Is Food Culture? 3
MMWA088 Bar Work 3
AM00BD06 Bar Manager Qualification 5
MMWA018 History of Tourism 3
MPWY001 Introduction to Wines 3
MMWY006 Finnish Culture 3
MMWY007 Kajaani Culture Points 3
MTW009 Destination Marketing 3
MMWA102 Swedish / Bygg upp din svenska 3
MMWA103 Build up your English 3
MHAA002 Foreign Language 5
MHAA003 Other free-choice course/module 5

Due to the timing of optional and elective courses, credit accumulation per semester / academic year may vary.

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