Lean Management in Social and Health Care (5cr)

Objective

Student
-masters a quality control system as a whole as well as its significance nursing regarding patient safety
-recognises the development needs in patient safety and takes responsibility for their multi-professional development
-promotes quality management in the work community with evidence based approach and considering communality
-takes the specialist's role in own operational environment in the strategy work aiming to develop the quality of nursing
-applies the theoretical base and methods of lean management in the development of service processes
-understands the significance on technology/robotics in supporting lean implementation and in the quality development and management of nursing

Content

Quality and its significance on social and health care services
Quality management in supporting strategic management and development
Principles of quality management, quality tools
Patient safety as part of quality management
Communal development of evidence based patient safety
Lean basics
Lean tools in the development of service processes
Technology/robotics in the development and management of service processes and quality

Assessment criteria, excellent (5)

Quality Management and Patient Safety
Student
-masters quality work as a whole, demonstrating its connection to strategy work
-is able to adopt a communal and multi-professional approach in developing the quality of nursing that promotes patient safety in the operational environment
-develops quality management with evidence based approach
-masters the use of lean tools in the development of service processes
-demonstrates lean as a management method
-develops the strategy work that promotes the operational environment's quality and patient safety in a controlled, proactive manner, creating something new
-recognises the benefits and possible uses of technology/robotics whilst developing service processes that support the quality of nursing

Working Life Competence Development (see beginning of curriculum)

Assessment criteria, good (3)

Quality Management and Patient Safety
Student
-masters quality work and demonstrates its connection to strategy work
-is able to adopt a communal and multi-professional approach in developing the quality of nursing that promotes patient safety in the operational environment
-develops quality management with evidence based approach
-applies the use of lean tools in the development of service processes
-applies lean as a management method
-develops the strategy work that promotes the operational environment's quality and patient safety in a controlled manner, creating something new
-recognises the challenges of technology/robotics while developing service processes that support the quality of nursing

Working Life Competence Development (see beginning of curriculum)

Assessment criteria, satisfactory (1)

Quality Management and Patient Safety
Student
-understands the significance of quality work in strategy work
-aims at adopting a communal approach in developing the quality of nursing that promotes patient safety in the operational environment
-understands the connection between quality management and the development of evidence based nursing
-is able to apply lean tools to some extent in the development of service processes
-understands lean management as a method
-aims at developing the strategy work that promotes the operational environment's quality and patient safety
-is aware of the possibilities of technology/robotics in the development of the quality of nursing

Working Life Competence Development (see beginning of curriculum)