Study Guide

Objective

Student will learn the methods how to use, handle, analyze and interpret both qualitative and quantitative data. She/he will learn how to combine qualitative and quantitative data, i.e. use mixed methods/triangulation.

Content

Qualitative data analyses
Quantitative data analyses

Evaluation scale

0 - 5

Assessment criteria, approved/failed

Pass
Student knows the requirements of quantitative and qualitative data analyses and can apply different analysis methods in his/her research process. Students is able to collect and analyse both qualitative and quantitative data and further interpret the results in a critical way.

Objective

Student will learn the methods how to use, handle, analyze and interpret both qualitative and quantitative data. She/he will learn how to combine qualitative and quantitative data, i.e. use mixed methods/triangulation.

Content

Qualitative data analyses
Quantitative data analyses

Evaluation scale

0 - 5

Assessment criteria, approved/failed

Pass
Student knows the requirements of quantitative and qualitative data analyses and can apply different analysis methods in his/her research process. Students is able to collect and analyse both qualitative and quantitative data and further interpret the results in a critical way.

Objective

The aim of this course is to develop the course participant´s ability to apply customer experience management strategy as a core element of customer value management. This includes new perspectives on the customer experience management and exploitation of touchpoint data to support marketing and business decisions. In this approach, the customer is the central to long-term strategy. The student will learn to use selected methods for analyzing the customer experience and developing a customer-centric strategy which supports the designing of the processes, services of a company that will help to boost profits, margins, and customer loyalty.

Content

Customer value management
Customer relationship management
Customer experience management
New perspectives on the customer experience management
Customer experience
Effective experience principles
Branded experience
Customer experience strategy
Touch-point management to support marketing strategy and strategic management

Evaluation scale

0 - 5

Arviointikriteerit, kiitettävä (5)

All learning outcomes/ assessment criteria have been achieved to an exceptionally high-level demonstrating the following attributes:
- Exceptional understanding, exploration, insight, and application of the theories and concepts learned.
- Clear adherence to all specifications for the assessment task, including word limit where appropriate
- The organization, structure, and standard of output, including any subject-specific conventions, where applicable, are of very high quality throughout
- Evidence of effective communication of work to peers and others
- Offer stimulating and rigorous arguments that are likely to be at the limits of what may be expected at this level
- The coursework has been executed/performed in an original way
- Outstanding ability to reach appropriate decisions based on incomplete or complex evidence
- Evidence of very high-quality analysis, synthesis, evaluation, and critical appraisal
- Evidence of outstanding problem-solving skills and ability to suggests alternative approaches
- Evidence of outstanding ability to address complex issues both systematically and creatively

Assessment criteria, good (3)

All learning outcomes/ assessment criteria have been met fully at a good or very good standard demonstrating the following attributes:
- Good to very good understanding, exploration, insight, and application of the theories and concepts learned.
- No significant inaccuracies, misunderstandings or errors
- Clear adherence to all specifications for the assessment task, including word limit where appropriate
- The organization, structure, and standard of output, including any subject-specific conventions, where appropriate, are of reasonable to good quality throughout
- Evidence of sufficiently effective communication of work
- Ability to present structured, clear and concise arguments
- The work has been approached and/or executed/performed in a comprehensive way with some degree of originality
- Evidence of sufficient ability to reach appropriate decisions based on incomplete or complex evidence
- Evidence of reasonable to good quality analysis, synthesis, evaluation and critical appraisal
- Evidence of sufficient problem solving skills and ability to suggest alternative approaches

Arviointikriteerit, tyydyttävä (1)

All learning outcomes/ assessment criteria have been met demonstrating the following attributes:
- Evidence of sufficient problem solving skills and ability to suggest alternative approaches
- Demonstrate some ability to develop an argument but can lack fluency
- The coursework has been approached and/or executed/performed in a standard way with limited evidence of originality
- Some contextualization but with a heavy reliance on a limited number of sources and, in general, the breadth and depth of sources and research are lacking
- Evidence of study and demonstration of the ability to reach appropriate decisions based on incomplete or complex evidence
- Some, but limited evidence of analysis, synthesis, evaluation, and critical appraisal
- Some evidence of problem-solving skills
- Some evidence of ability to address complex issues adequately

Objective

The aim of this course is to increase the knowledge and awareness on possibilities how to boost business performance by using emerging technologies.

The student is able to recognize the development or focus area in the sales or marketing and learn to enhance digital service competence in the organization. Student will have ability to utilize new emerging technologies in the digital context. Student will learn to apply new digital solutions innovatively within their own business field.

Content

Emerging technologies
Future technological trends
Digital ecosystems, their components and architectures
Utilization of intelligent solutions in business context
Change and disruptive innovation
New useful purposes – innovative thinking

Location and time

0-week: Pretask and course opens at Reppu week 35 - get to know the topic and cases

Live lectures and workshops regarding case project work:
4.9. Kick-off lectures and introducing cases
5.9. Workshop: Case project work, group work
11.9. Utilization of intelligent solutions in business context
18.9. Digital Transformation; Quiz 2 on Intelligent solutions in classroom
26.9 Workshop: Sprint review 1: done, todo, compare to action plan (schedule) and scope (questions/problems) scope, time, resources
2.10. Games & Serious games, Visit KAMK guidance/task
9.10 Workshop: Sprint review 2
23.10. Workshop: Q&A& consultation; Quiz 4 in classroom
30.10. Presentations
19.11. Returning of the Course Cases
Please note, that attending more than 50% of these + final presentations is part of the course.

Materials

Course material is in Reppu. https://reppu.kamk.fi/course/view.php?id=358

Teaching methods

Lessons, workshop & groupwork, tasks and assignments, online quizzes.

Employer connections

Potential company visitors during workshops/presentations. Company co-operation can also be provided via online presentations in Reppu.

Exam schedules

Individual tasks:
Quiz 1 by 11.9. online
Quiz 2 18.9 in classroom, BYOD, no materials
Quiz 3 by 9.10. online
Quiz 4 23.10. in classroom, BYOD, no materials
Self-reflection 30.10

Groupwork:
Returning Course Case Final report 19.11.

Completion alternatives

Self-studied fully online option of this course available.

Student workload

This course is a 5 ECTS course, that means about 135 hours of student work.

Content scheduling

0-week: Pretask and course opens at Reppu week 35 - get to know the topic and cases

Live lectures and workshops regarding case project work:
4.9. Kick-off lectures and introducing cases
5.9. Workshop: Case project work, group work
11.9. Utilization of intelligent solutions in business context (Antti)
18.9. Digital Transformation; Quiz 2 on Intelligent solutions in classroom (Antti, Tanja)
26.9 Workshop: Sprint review 1: done, todo, compare to action plan (schedule) and scope (questions/problems) scope, time, resources
2.10. Games & Serious games, Visit KAMK guidance/task (Tanja)
9.10 Workshop: Sprint review 2
23.10. Workshop: Q&A& consultation; Quiz 4 in classroom
30.10. Presentations
19.11. Returning of the Course Cases
Please note, that attending more than 50% of these + final presentations is part of the course.

Further information

Required: attending more than 50% of lectures/workshops + final presentations

Evaluation scale

0 - 5

Arviointikriteerit, kiitettävä (5)

Student
- analyses the features and concepts of emerging technologies and related future trends in a professional manner and apply theoretical models into practice in an innovative, creative way
* understands the value of technological innovations and is able to apply or develop new business opportunities
* masters and identifies the development areas and enhances digital service competence in the organization as well as creates new digital solutions innovatively
* completes all the required assignments as instructed in a timely manner

Assessment criteria, good (3)

Student
- analyses the concepts of emerging technologies and related future trends in a professional manner and is able to apply theoretical models into practice.
* understands the value of technological innovations and is able to evaluate new business opportunities
* identifies the development areas and enhances digital service competence in the organization
* completes all the required assignments as instructed in a timely manner

Arviointikriteerit, tyydyttävä (1)

Student
- analyses the concepts of emerging technologies and related future trends in somewhat professional manner and is able to apply theoretical models into practice with some extend.
* notices the value of different business models in the digital environment and is able to recognise new business opportunities
* Identifies some development areas and understand the elements of digital service competence in the organization
* completes the required assignments as instructed about in timely manner

Assessment methods and criteria

The student is able to recognize the development or focus area in some business area and learn
to enhance digital service competence in the organization. Student will have ability to utilize new
emerging technologies in the digital context. Student will learn to apply new digital solutions
innovatively within their own business field.

Assessment criteria, fail (0)

Not completed assignments and given tasks on given time.
Not participating lectures and workshops.

Toteutuksen arviointikriteerit, kiitettävä (5)

Student
- analyses the features and concepts of emerging technologies and related future trends in a
professional manner and apply theoretical models into practice in an innovative, creative way
* understands the value of technological innovations and is able to apply or develop new business
opportunities
* masters and identifies the development areas and enhances digital service competence in the
organization as well as creates new digital solutions innovatively
* completes all the required assignments as instructed in a timely manner

Toteutuksen arviointikriteerit, hyvä (3-4)

Student
- analyses the concepts of emerging technologies and related future trends in a professional manner
and is able to apply theoretical models into practice.
* understands the value of technological innovations and is able to evaluate new business
opportunities
* identifies the development areas and enhances digital service competence in the organization
* completes all the required assignments as instructed in a timely manner

Toteutuksen arviointikriteerit, tyydyttävä (1-2)

Student
- analyses the concepts of emerging technologies and related future trends in somewhat
professional manner and is able to apply theoretical models into practice with some extend.
* notices the value of technological innovations and is able to recognize new business opportunities
* identifies some development areas and understand the elements of digital service competence in
the organization
* completes the required assignments as instructed about in timely manner

Objective

Student
* understands the theoretical foundation of Human Resource Management (HRM)
* appreciates the global trends and the implications on strategic workforce planning
* recognises the importance of human resource management and human resources as a strategic success factor for an organisation
* develops evidence-based HR management competencies to support the building of recruitment, reward management performance management etc. strategies
* strives for a fair, supportive, and inclusive approach in managing its work community, taking into account the diversity of the workforce and implement a work-life balanced approach that enhance the well being of its human resources

Content

The theoretical basis of human resource management
Strategic human resource management and the global trends
Human resource management in practice
o Strategic workforce planning
o Recruitment and recruitment process
o Employees orientation and onboarding
o Training and development
o Performance management
o Rewards management
Managing workforce diversity

Evaluation scale

0 - 5

Arviointikriteerit, kiitettävä (5)

Student
* critically analyzes the current state of human resource management, able to forecast future change needs based on sound evidence and arguments, and innovatively anticipates changes in the operating environment and their impact on their work community
* masters the development of HRM processes in collaboration with work community actors based on evidence
* reasonably masters fair and supportive HR management in managing diverse people
* is able to apply the terms and conditions of employment in his or her management work

Assessment criteria, good (3)

Student
* analyzes the current state of human resource management and future change needs, and anticipate changes in the operating environment and their impact on their work community
* is able to develop human resource management processes in collaboration with work community actors based on evidence
* is able to provide fair and supportive HR management in managing diverse people
* is able to apply the terms and conditions of employment in his or her management work

Arviointikriteerit, tyydyttävä (1)

Student
* demonstrates basic competency to evaluate the current state of human resource management and future change needs and seeks to anticipate changes in the operating environment and their impact on their work community
* is able to develop human resource management processes in cooperation with work community actors
* strives for fair and supportive HR management in managing diverse people
* is able to apply the terms and conditions of employment in his or her management work

Objective

Student
* understands the theoretical foundation of Human Resource Management (HRM)
* appreciates the global trends and the implications on strategic workforce planning
* recognises the importance of human resource management and human resources as a strategic success factor for an organisation
* develops evidence-based HR management competencies to support the building of recruitment, reward management performance management etc. strategies
* strives for a fair, supportive, and inclusive approach in managing its work community, taking into account the diversity of the workforce and implement a work-life balanced approach that enhance the well being of its human resources

Content

The theoretical basis of human resource management
Strategic human resource management and the global trends
Human resource management in practice
o Strategic workforce planning
o Recruitment and recruitment process
o Employees orientation and onboarding
o Training and development
o Performance management
o Rewards management
Managing workforce diversity

Materials

Available in KAMK learning platform

Evaluation scale

0 - 5

Arviointikriteerit, kiitettävä (5)

Student
* critically analyzes the current state of human resource management, able to forecast future change needs based on sound evidence and arguments, and innovatively anticipates changes in the operating environment and their impact on their work community
* masters the development of HRM processes in collaboration with work community actors based on evidence
* reasonably masters fair and supportive HR management in managing diverse people
* is able to apply the terms and conditions of employment in his or her management work

Assessment criteria, good (3)

Student
* analyzes the current state of human resource management and future change needs, and anticipate changes in the operating environment and their impact on their work community
* is able to develop human resource management processes in collaboration with work community actors based on evidence
* is able to provide fair and supportive HR management in managing diverse people
* is able to apply the terms and conditions of employment in his or her management work

Arviointikriteerit, tyydyttävä (1)

Student
* demonstrates basic competency to evaluate the current state of human resource management and future change needs and seeks to anticipate changes in the operating environment and their impact on their work community
* is able to develop human resource management processes in cooperation with work community actors
* strives for fair and supportive HR management in managing diverse people
* is able to apply the terms and conditions of employment in his or her management work

Objective

The aim of this module is to familiarise with the international financial management and financial management. Student is able to understand the importance of international financial environment and capital markets. Students will acquire knowledge on financial and management accounting and also sources of funding. Student will learn to analyse financial statements/financial situation of a company and use accounting information on decision-making and implementation.

Content

International financial environment and capital markets
Financial management
Financial statement analysis
Sources of financing
Capitalisation
Capital structure
Cost of capital
Leverage
Dividend decision
Capital budgeting
Working capital management

Evaluation scale

0 - 5

Arviointikriteerit, kiitettävä (5)

Exam 90-100 points + other tasks passed

Assessment criteria, good (3)

Exam 70-89 points + other tasks passed

Arviointikriteerit, tyydyttävä (1)

Exam 50-69 points + other tasks passed

Assessment criteria, approved/failed

All other than exam completed as passed.

Qualifications

Recommended that knowledge on principles of internal and external accounting is completed.

Objective

Understanding ones customers, existing or potential, is the key to providing them the right added value and stay ahead of competition. The students will learn methods and tools for market research, industry analysis and creating customer understanding. The students will engage in examining the side of the supply chain and how to manage it correctly and managing it in a way it serves the identified needs of the customer base in a competitive manner.

Content

The course will focus on principles and implementation of different market research methods available to businesses and analyzing the industry they operate in order to support decision making. Furthermore, the aspect of supply chain management, mapping and analysis is studied in order to understand how the supply chain is affecting the procurement of the company and how value is delivered to the customer accordingly.

Location and time

Autumn 2023.

Materials

Material provided in learning platform.

Teaching methods

Teaching in classroom. Lectures. Group assignments. Quizzes.

Evaluation scale

0 - 5

Toteutuksen arviointikriteerit, kiitettävä (5)

The student has an excellent understanding of different aspects related to supply chain management and market analysis related and the connection between them. The student can apply them into cases done in class and in course work very well.

Toteutuksen arviointikriteerit, hyvä (3-4)

The student has a very good understanding of different aspects related to supply chain management and market analysis related aspects and the connection between them. Student can apply them into practical cases done in class and in course work well.

Toteutuksen arviointikriteerit, tyydyttävä (1-2)

The student has a satisfactory understanding of different aspects related to supply chain management and market analysis related aspects and can apply them somewhat into practical cases done in class and in course work.

Objective

Students will
• gain knowledge on sustainability and how to manage consequences of business (foot print and hand print)
• acquire knowledge on how businesses should take into account their responsibilities toward people, planet and society
• learn the requirements of sustainable business and how to develop and adapt truly sustainable and responsible business, code of conduct policies and compliance

Content

Climate Change
Sustainability
Corporate Social Responsibility
Code of Conduct
Compliance

Evaluation scale

0 - 5

Arviointikriteerit, kiitettävä (5)

All learning outcomes/ assessment criteria have been achieved to an exceptionally high-level
demonstrating the following attributes:
- Exceptional understanding, exploration, insight, and application of the theories and concepts
learned.
- Clear adherence to all specifications for the assessment task, including word limit where
appropriate
- The organization, structure, and standard of output, including any subject-specific conventions,
where applicable, are of very high quality throughout
- Evidence of effective communication of work to peers and others
- Offer stimulating and rigorous arguments that are likely to be at the limits of what may be expected
at this level
- The coursework has been executed/performed in an original way
- Outstanding ability to reach appropriate decisions based on incomplete or complex evidence
- Evidence of very high-quality analysis, synthesis, evaluation, and critical appraisal
- Evidence of outstanding problem-solving skills and ability to suggests alternative approaches
- Evidence of outstanding ability to address complex issues both systematically and creatively

Assessment criteria, good (3)

All learning outcomes/ assessment criteria have been met fully at a good or very good standard
demonstrating the following attributes:
- Good to very good understanding, exploration, insight, and application of the theories and concepts learned.
- No significant inaccuracies, misunderstandings or errors
- Clear adherence to all specifications for the assessment task, including word limit where
appropriate
- The organization, structure, and standard of output, including any subject-specific conventions,
where appropriate, are of reasonable to good quality throughout
- Evidence of sufficiently effective communication of work
- Ability to present structured, clear and concise arguments
- The work has been approached and/or executed/performed in a comprehensive way with some
degree of originality
- Evidence of sufficient ability to reach appropriate decisions based on incomplete or complex
evidence
- Evidence of reasonable to good quality analysis, synthesis, evaluation and critical appraisal
- Evidence of sufficient problem solving skills and ability to suggest alternative approaches

Arviointikriteerit, tyydyttävä (1)

All learning outcomes/ assessment criteria have been met demonstrating the following attributes:
- Evidence of sufficient problem solving skills and ability to suggest alternative approaches
- Demonstrate some ability to develop an argument but can lack fluency
- The coursework has been approached and/or executed/performed in a standard way with limited
evidence of originality
- Some contextualization but with a heavy reliance on a limited number of sources and, in general,
the breadth and depth of sources and research are lacking
- Evidence of study and demonstration of the ability to reach appropriate decisions based on
incomplete or complex evidence
- Some, but limited evidence of analysis, synthesis, evaluation, and critical appraisal
- Some evidence of problem-solving skills
- Some evidence of ability to address complex issues adequately

Qualifications

Open mind

Further information

Learning environments:
Teams
Reppu (e-learning environment)

Lecturers:
KAMK lecturers, guest lecturers from the working life and guest lecturers from international partnership universities

Pre-task is evaluated pass or to be complemented
Joining workshops- pass - fail

Objective

Student will learn to apply the all-encompassing knowledge and skills in international business management to a specialized area of the student’s choice in her/his stakeholder organization or in a regional development project.
Student will learn to apply the theories into practice and develop own research and development comptencies.
Detailed instructions are described in the Master Thesis Guide.

Content

Master´s thesis

Evaluation scale

0 - 5

Arviointikriteerit, kiitettävä (5)

Details in Master Thesis Guide

Assessment criteria, good (3)

Details in Master Thesis Guide

Arviointikriteerit, tyydyttävä (1)

Details in Master Thesis Guide

Objective

Student will learn to apply the all-encompassing knowledge and skills in international business management to a specialized area of the student’s choice in her/his stakeholder organization or in a regional development project.
Student will learn to apply the theories into practice and develop own research and development comptencies.
Detailed instructions are described in the Master Thesis Guide.

Content

Master´s thesis

Evaluation scale

0 - 5

Arviointikriteerit, kiitettävä (5)

Details in Master Thesis Guide

Assessment criteria, good (3)

Details in Master Thesis Guide

Arviointikriteerit, tyydyttävä (1)

Details in Master Thesis Guide

Objective

The student recognizes his/her personal strengths and development needs. He / she is able to work in global networks and digital environments and his / her ability to professional development and self -leadership will grow. He / she is able to adjust and develop his/her competences to future business demands.

Student
- knows the theories and concepts of self-leadership,
- can analyze his/her own action,
- recognize the effects of constructive thinking to oneself and others,
- and recognize the meaning of own emotion regulation to self-leadership and the meaning of compassion toward yourself

Content

The theories and concepts of self-leadership
Perception of own actions and the meters of self-leadership
The strategies of constructive thinking and skills of meta thinking
Emotion regulation and self-leadership
Crises and and coping them
Self-compassion

Evaluation scale

0 - 5

Arviointikriteerit, kiitettävä (5)

The student understands and applies the theories and tools of self-management to his/her own work and action. The student can versatile in analytic way the self-management. He/she knows the contents of self-management and can estimate his/her action and it's effects to others. He/she recognize the development targets of self-management.

Assessment criteria, approved/failed

Passed/fail

Objective

The student
* understands the importance of strategic planning and management from the point of view of the overall management of a company / organization
* recognize the national and international challenges of their operating environment and their impact on the business / organization and their own work
* masters the strategic planning process and is able to analyze the principles and functions related to the strategic planning, management and development of a company / organization and assess their impact
* develops to analyze the strategic metrics used by the organization as a tool for performance evaluation
* student develops to analyze, use and evaluate changes in the business / organization operating environment to support planning, decision-making and monitoring.

Content

Strategic planning basics concept
Strategy process
Strategic management analysis and strategic management tools
Strategic planning and strategy implementation
Strategic measurement and assessing the indicators
Strategy follow-up, assessment and updating

Evaluation scale

0 - 5

Arviointikriteerit, kiitettävä (5)

Student
* is able to challenge the current strategy work of the organisation and manage and renew activities
in complex and not easily predictable working environments that require a new strategic approach
* takes responsibility for development of working practises and the strategic evaluation of the operation
* creates new practises innovatively and assesses their effects responsibly
-masters strategic management as a whole and utilises it in development throughout the organization

Assessment criteria, good (3)

Student
* is able to challenge the current strategy work of the organisation and manage and renew activities
in complex and not easily predictable working environments that require a new strategic approach
* takes responsibility for development of working practises and the strategic evaluation of the operation

Arviointikriteerit, tyydyttävä (1)

Student
* is able to challenge the current strategy work of the organisation and manage and renew activities
in complex and not easily predictable working environments that require a new strategic approach
* takes responsibility for development of working practises and/or the strategic evaluation of the
operation

Objective

The student
* understands the importance of strategic planning and management from the point of view of the overall management of a company / organization
* recognize the national and international challenges of their operating environment and their impact on the business / organization and their own work
* masters the strategic planning process and is able to analyze the principles and functions related to the strategic planning, management and development of a company / organization and assess their impact
* develops to analyze the strategic metrics used by the organization as a tool for performance evaluation
* student develops to analyze, use and evaluate changes in the business / organization operating environment to support planning, decision-making and monitoring.

Content

Strategic planning basics concept
Strategy process
Strategic management analysis and strategic management tools
Strategic planning and strategy implementation
Strategic measurement and assessing the indicators
Strategy follow-up, assessment and updating

Evaluation scale

0 - 5

Arviointikriteerit, kiitettävä (5)

Student
* is able to challenge the current strategy work of the organisation and manage and renew activities
in complex and not easily predictable working environments that require a new strategic approach
* takes responsibility for development of working practises and the strategic evaluation of the operation
* creates new practises innovatively and assesses their effects responsibly
-masters strategic management as a whole and utilises it in development throughout the organization

Assessment criteria, good (3)

Student
* is able to challenge the current strategy work of the organisation and manage and renew activities
in complex and not easily predictable working environments that require a new strategic approach
* takes responsibility for development of working practises and the strategic evaluation of the operation

Arviointikriteerit, tyydyttävä (1)

Student
* is able to challenge the current strategy work of the organisation and manage and renew activities
in complex and not easily predictable working environments that require a new strategic approach
* takes responsibility for development of working practises and/or the strategic evaluation of the
operation

Objective

Student
* understands the theoretical foundation of Human Resource Management (HRM)
* appreciates the global trends and the implications on strategic workforce planning
* recognises the importance of human resource management and human resources as a strategic success factor for an organisation
* develops evidence-based HR management competencies to support the building of recruitment, reward management performance management etc. strategies
* strives for a fair, supportive, and inclusive approach in managing its work community, taking into account the diversity of the workforce and implement a work-life balanced approach that enhance the well being of its human resources

Content

The theoretical basis of human resource management
Strategic human resource management and the global trends
Human resource management in practice
o Strategic workforce planning
o Recruitment and recruitment process
o Employees orientation and onboarding
o Training and development
o Performance management
o Rewards management
Managing workforce diversity

Materials

Available in KAMK learning platform

Evaluation scale

0 - 5

Arviointikriteerit, kiitettävä (5)

Student
* critically analyzes the current state of human resource management, able to forecast future change needs based on sound evidence and arguments, and innovatively anticipates changes in the operating environment and their impact on their work community
* masters the development of HRM processes in collaboration with work community actors based on evidence
* reasonably masters fair and supportive HR management in managing diverse people
* is able to apply the terms and conditions of employment in his or her management work

Assessment criteria, good (3)

Student
* analyzes the current state of human resource management and future change needs, and anticipate changes in the operating environment and their impact on their work community
* is able to develop human resource management processes in collaboration with work community actors based on evidence
* is able to provide fair and supportive HR management in managing diverse people
* is able to apply the terms and conditions of employment in his or her management work

Arviointikriteerit, tyydyttävä (1)

Student
* demonstrates basic competency to evaluate the current state of human resource management and future change needs and seeks to anticipate changes in the operating environment and their impact on their work community
* is able to develop human resource management processes in cooperation with work community actors
* strives for fair and supportive HR management in managing diverse people
* is able to apply the terms and conditions of employment in his or her management work

Objective

The student
* understands the importance of strategic planning and management from the point of view of the overall management of a company / organization
* recognize the national and international challenges of their operating environment and their impact on the business / organization and their own work
* masters the strategic planning process and is able to analyze the principles and functions related to the strategic planning, management and development of a company / organization and assess their impact
* develops to analyze the strategic metrics used by the organization as a tool for performance evaluation
* student develops to analyze, use and evaluate changes in the business / organization operating environment to support planning, decision-making and monitoring.

Content

Strategic planning basics concept
Strategy process
Strategic management analysis and strategic management tools
Strategic planning and strategy implementation
Strategic measurement and assessing the indicators
Strategy follow-up, assessment and updating

Evaluation scale

0 - 5

Arviointikriteerit, kiitettävä (5)

Student
* is able to challenge the current strategy work of the organisation and manage and renew activities
in complex and not easily predictable working environments that require a new strategic approach
* takes responsibility for development of working practises and the strategic evaluation of the operation
* creates new practises innovatively and assesses their effects responsibly
-masters strategic management as a whole and utilises it in development throughout the organization

Assessment criteria, good (3)

Student
* is able to challenge the current strategy work of the organisation and manage and renew activities
in complex and not easily predictable working environments that require a new strategic approach
* takes responsibility for development of working practises and the strategic evaluation of the operation

Arviointikriteerit, tyydyttävä (1)

Student
* is able to challenge the current strategy work of the organisation and manage and renew activities
in complex and not easily predictable working environments that require a new strategic approach
* takes responsibility for development of working practises and/or the strategic evaluation of the
operation

Objective

Student will learn to apply the all-encompassing knowledge and skills in international business management to a specialized area of the student’s choice in her/his stakeholder organization or in a regional development project.
Student will learn to apply the theories into practice and develop own research and development comptencies.
Detailed instructions are described in the Master Thesis Guide.

Content

Master´s thesis

Evaluation scale

0 - 5

Arviointikriteerit, kiitettävä (5)

Details in Master Thesis Guide

Assessment criteria, good (3)

Details in Master Thesis Guide

Arviointikriteerit, tyydyttävä (1)

Details in Master Thesis Guide

Objective

Student will learn the methods how to use, handle, analyze and interpret both qualitative and quantitative data. She/he will learn how to combine qualitative and quantitative data, i.e. use mixed methods/triangulation.

Content

Qualitative data analyses
Quantitative data analyses

Evaluation scale

0 - 5

Assessment criteria, approved/failed

Pass
Student knows the requirements of quantitative and qualitative data analyses and can apply different analysis methods in his/her research process. Students is able to collect and analyse both qualitative and quantitative data and further interpret the results in a critical way.

Objective

Students will
• gain knowledge on sustainability and how to manage consequences of business (foot print and hand print)
• acquire knowledge on how businesses should take into account their responsibilities toward people, planet and society
• learn the requirements of sustainable business and how to develop and adapt truly sustainable and responsible business, code of conduct policies and compliance

Content

Climate Change
Sustainability
Corporate Social Responsibility
Code of Conduct
Compliance

Evaluation scale

0 - 5

Arviointikriteerit, kiitettävä (5)

All learning outcomes/ assessment criteria have been achieved to an exceptionally high-level
demonstrating the following attributes:
- Exceptional understanding, exploration, insight, and application of the theories and concepts
learned.
- Clear adherence to all specifications for the assessment task, including word limit where
appropriate
- The organization, structure, and standard of output, including any subject-specific conventions,
where applicable, are of very high quality throughout
- Evidence of effective communication of work to peers and others
- Offer stimulating and rigorous arguments that are likely to be at the limits of what may be expected
at this level
- The coursework has been executed/performed in an original way
- Outstanding ability to reach appropriate decisions based on incomplete or complex evidence
- Evidence of very high-quality analysis, synthesis, evaluation, and critical appraisal
- Evidence of outstanding problem-solving skills and ability to suggests alternative approaches
- Evidence of outstanding ability to address complex issues both systematically and creatively

Assessment criteria, good (3)

All learning outcomes/ assessment criteria have been met fully at a good or very good standard
demonstrating the following attributes:
- Good to very good understanding, exploration, insight, and application of the theories and concepts learned.
- No significant inaccuracies, misunderstandings or errors
- Clear adherence to all specifications for the assessment task, including word limit where
appropriate
- The organization, structure, and standard of output, including any subject-specific conventions,
where appropriate, are of reasonable to good quality throughout
- Evidence of sufficiently effective communication of work
- Ability to present structured, clear and concise arguments
- The work has been approached and/or executed/performed in a comprehensive way with some
degree of originality
- Evidence of sufficient ability to reach appropriate decisions based on incomplete or complex
evidence
- Evidence of reasonable to good quality analysis, synthesis, evaluation and critical appraisal
- Evidence of sufficient problem solving skills and ability to suggest alternative approaches

Arviointikriteerit, tyydyttävä (1)

All learning outcomes/ assessment criteria have been met demonstrating the following attributes:
- Evidence of sufficient problem solving skills and ability to suggest alternative approaches
- Demonstrate some ability to develop an argument but can lack fluency
- The coursework has been approached and/or executed/performed in a standard way with limited
evidence of originality
- Some contextualization but with a heavy reliance on a limited number of sources and, in general,
the breadth and depth of sources and research are lacking
- Evidence of study and demonstration of the ability to reach appropriate decisions based on
incomplete or complex evidence
- Some, but limited evidence of analysis, synthesis, evaluation, and critical appraisal
- Some evidence of problem-solving skills
- Some evidence of ability to address complex issues adequately

Qualifications

Open mind

Further information

Learning environments:
Teams
Reppu (e-learning environment)

Lecturers:
KAMK lecturers, guest lecturers from the working life and guest lecturers from international partnership universities

Pre-task is evaluated pass or to be complemented
Joining workshops- pass - fail

Objective

The aim of this course is to develop the course participant´s ability to apply customer experience management strategy as a core element of customer value management. This includes new perspectives on the customer experience management and exploitation of touchpoint data to support marketing and business decisions. In this approach, the customer is the central to long-term strategy. The student will learn to use selected methods for analyzing the customer experience and developing a customer-centric strategy which supports the designing of the processes, services of a company that will help to boost profits, margins, and customer loyalty.

Content

Customer value management
Customer relationship management
Customer experience management
New perspectives on the customer experience management
Customer experience
Effective experience principles
Branded experience
Customer experience strategy
Touch-point management to support marketing strategy and strategic management

Evaluation scale

0 - 5

Arviointikriteerit, kiitettävä (5)

All learning outcomes/ assessment criteria have been achieved to an exceptionally high-level demonstrating the following attributes:
- Exceptional understanding, exploration, insight, and application of the theories and concepts learned.
- Clear adherence to all specifications for the assessment task, including word limit where appropriate
- The organization, structure, and standard of output, including any subject-specific conventions, where applicable, are of very high quality throughout
- Evidence of effective communication of work to peers and others
- Offer stimulating and rigorous arguments that are likely to be at the limits of what may be expected at this level
- The coursework has been executed/performed in an original way
- Outstanding ability to reach appropriate decisions based on incomplete or complex evidence
- Evidence of very high-quality analysis, synthesis, evaluation, and critical appraisal
- Evidence of outstanding problem-solving skills and ability to suggests alternative approaches
- Evidence of outstanding ability to address complex issues both systematically and creatively

Assessment criteria, good (3)

All learning outcomes/ assessment criteria have been met fully at a good or very good standard demonstrating the following attributes:
- Good to very good understanding, exploration, insight, and application of the theories and concepts learned.
- No significant inaccuracies, misunderstandings or errors
- Clear adherence to all specifications for the assessment task, including word limit where appropriate
- The organization, structure, and standard of output, including any subject-specific conventions, where appropriate, are of reasonable to good quality throughout
- Evidence of sufficiently effective communication of work
- Ability to present structured, clear and concise arguments
- The work has been approached and/or executed/performed in a comprehensive way with some degree of originality
- Evidence of sufficient ability to reach appropriate decisions based on incomplete or complex evidence
- Evidence of reasonable to good quality analysis, synthesis, evaluation and critical appraisal
- Evidence of sufficient problem solving skills and ability to suggest alternative approaches

Arviointikriteerit, tyydyttävä (1)

All learning outcomes/ assessment criteria have been met demonstrating the following attributes:
- Evidence of sufficient problem solving skills and ability to suggest alternative approaches
- Demonstrate some ability to develop an argument but can lack fluency
- The coursework has been approached and/or executed/performed in a standard way with limited evidence of originality
- Some contextualization but with a heavy reliance on a limited number of sources and, in general, the breadth and depth of sources and research are lacking
- Evidence of study and demonstration of the ability to reach appropriate decisions based on incomplete or complex evidence
- Some, but limited evidence of analysis, synthesis, evaluation, and critical appraisal
- Some evidence of problem-solving skills
- Some evidence of ability to address complex issues adequately

Objective

Student will learn to apply the all-encompassing knowledge and skills in international business management to a specialized area of the student’s choice in her/his stakeholder organization or in a regional development project.
Student will learn to apply the theories into practice and develop own research and development comptencies.
Detailed instructions are described in the Master Thesis Guide.

Content

Master´s thesis

Evaluation scale

0 - 5

Arviointikriteerit, kiitettävä (5)

Details in Master Thesis Guide

Assessment criteria, good (3)

Details in Master Thesis Guide

Arviointikriteerit, tyydyttävä (1)

Details in Master Thesis Guide

Objective

The aim of this module is to familiarise with the international financial management and financial management. Student is able to understand the importance of international financial environment and capital markets. Students will acquire knowledge on financial and management accounting and also sources of funding. Student will learn to analyse financial statements/financial situation of a company and use accounting information on decision-making and implementation.

Content

International financial environment and capital markets
Financial management
Financial statement analysis
Sources of financing
Capitalisation
Capital structure
Cost of capital
Leverage
Dividend decision
Capital budgeting
Working capital management

Evaluation scale

0 - 5

Arviointikriteerit, kiitettävä (5)

Exam 90-100 points + other tasks passed

Assessment criteria, good (3)

Exam 70-89 points + other tasks passed

Arviointikriteerit, tyydyttävä (1)

Exam 50-69 points + other tasks passed

Assessment criteria, approved/failed

All other than exam completed as passed.

Qualifications

Recommended that knowledge on principles of internal and external accounting is completed.

Objective

Student will learn the methods how to use, handle, analyze and interpret both qualitative and quantitative data. She/he will learn how to combine qualitative and quantitative data, i.e. use mixed methods/triangulation.

Content

Qualitative data analyses
Quantitative data analyses

Evaluation scale

0 - 5

Assessment criteria, approved/failed

Pass
Student knows the requirements of quantitative and qualitative data analyses and can apply different analysis methods in his/her research process. Students is able to collect and analyse both qualitative and quantitative data and further interpret the results in a critical way.

Objective

The aim of this course is to increase the knowledge and awareness on possibilities how to boost business performance by using emerging technologies.

The student is able to recognize the development or focus area in the sales or marketing and learn to enhance digital service competence in the organization. Student will have ability to utilize new emerging technologies in the digital context. Student will learn to apply new digital solutions innovatively within their own business field.

Content

Emerging technologies
Future technological trends
Digital ecosystems, their components and architectures
Utilization of intelligent solutions in business context
Change and disruptive innovation
New useful purposes – innovative thinking

Location and time

0-week: Pretask and course opens at Reppu week 35 - get to know the topic and cases

Live lectures and workshops regarding case project work:
4.9. Kick-off lectures and introducing cases
5.9. Workshop: Case project work, group work
11.9. Utilization of intelligent solutions in business context
18.9. Digital Transformation; Quiz 2 on Intelligent solutions in classroom
26.9 Workshop: Sprint review 1: done, todo, compare to action plan (schedule) and scope (questions/problems) scope, time, resources
2.10. Games & Serious games, Visit KAMK guidance/task
9.10 Workshop: Sprint review 2
23.10. Workshop: Q&A& consultation; Quiz 4 in classroom
30.10. Presentations
19.11. Returning of the Course Cases
Please note, that attending more than 50% of these + final presentations is part of the course.

Materials

Course material is in Reppu. https://reppu.kamk.fi/course/view.php?id=358

Teaching methods

Lessons, workshop & groupwork, tasks and assignments, online quizzes.

Employer connections

Potential company visitors during workshops/presentations. Company co-operation can also be provided via online presentations in Reppu.

Exam schedules

Individual tasks:
Quiz 1 by 11.9. online
Quiz 2 18.9 in classroom, BYOD, no materials
Quiz 3 by 9.10. online
Quiz 4 23.10. in classroom, BYOD, no materials
Self-reflection 30.10

Groupwork:
Returning Course Case Final report 19.11.

Completion alternatives

Self-studied fully online option of this course available.

Student workload

This course is a 5 ECTS course, that means about 135 hours of student work.

Content scheduling

0-week: Pretask and course opens at Reppu week 35 - get to know the topic and cases

Live lectures and workshops regarding case project work:
4.9. Kick-off lectures and introducing cases
5.9. Workshop: Case project work, group work
11.9. Utilization of intelligent solutions in business context (Antti)
18.9. Digital Transformation; Quiz 2 on Intelligent solutions in classroom (Antti, Tanja)
26.9 Workshop: Sprint review 1: done, todo, compare to action plan (schedule) and scope (questions/problems) scope, time, resources
2.10. Games & Serious games, Visit KAMK guidance/task (Tanja)
9.10 Workshop: Sprint review 2
23.10. Workshop: Q&A& consultation; Quiz 4 in classroom
30.10. Presentations
19.11. Returning of the Course Cases
Please note, that attending more than 50% of these + final presentations is part of the course.

Further information

Required: attending more than 50% of lectures/workshops + final presentations

Evaluation scale

0 - 5

Arviointikriteerit, kiitettävä (5)

Student
- analyses the features and concepts of emerging technologies and related future trends in a professional manner and apply theoretical models into practice in an innovative, creative way
* understands the value of technological innovations and is able to apply or develop new business opportunities
* masters and identifies the development areas and enhances digital service competence in the organization as well as creates new digital solutions innovatively
* completes all the required assignments as instructed in a timely manner

Assessment criteria, good (3)

Student
- analyses the concepts of emerging technologies and related future trends in a professional manner and is able to apply theoretical models into practice.
* understands the value of technological innovations and is able to evaluate new business opportunities
* identifies the development areas and enhances digital service competence in the organization
* completes all the required assignments as instructed in a timely manner

Arviointikriteerit, tyydyttävä (1)

Student
- analyses the concepts of emerging technologies and related future trends in somewhat professional manner and is able to apply theoretical models into practice with some extend.
* notices the value of different business models in the digital environment and is able to recognise new business opportunities
* Identifies some development areas and understand the elements of digital service competence in the organization
* completes the required assignments as instructed about in timely manner

Assessment methods and criteria

The student is able to recognize the development or focus area in some business area and learn
to enhance digital service competence in the organization. Student will have ability to utilize new
emerging technologies in the digital context. Student will learn to apply new digital solutions
innovatively within their own business field.

Assessment criteria, fail (0)

Not completed assignments and given tasks on given time.
Not participating lectures and workshops.

Toteutuksen arviointikriteerit, kiitettävä (5)

Student
- analyses the features and concepts of emerging technologies and related future trends in a
professional manner and apply theoretical models into practice in an innovative, creative way
* understands the value of technological innovations and is able to apply or develop new business
opportunities
* masters and identifies the development areas and enhances digital service competence in the
organization as well as creates new digital solutions innovatively
* completes all the required assignments as instructed in a timely manner

Toteutuksen arviointikriteerit, hyvä (3-4)

Student
- analyses the concepts of emerging technologies and related future trends in a professional manner
and is able to apply theoretical models into practice.
* understands the value of technological innovations and is able to evaluate new business
opportunities
* identifies the development areas and enhances digital service competence in the organization
* completes all the required assignments as instructed in a timely manner

Toteutuksen arviointikriteerit, tyydyttävä (1-2)

Student
- analyses the concepts of emerging technologies and related future trends in somewhat
professional manner and is able to apply theoretical models into practice with some extend.
* notices the value of technological innovations and is able to recognize new business opportunities
* identifies some development areas and understand the elements of digital service competence in
the organization
* completes the required assignments as instructed about in timely manner

Objective

Understanding ones customers, existing or potential, is the key to providing them the right added value and stay ahead of competition. The students will learn methods and tools for market research, industry analysis and creating customer understanding. The students will engage in examining the side of the supply chain and how to manage it correctly and managing it in a way it serves the identified needs of the customer base in a competitive manner.

Content

The course will focus on principles and implementation of different market research methods available to businesses and analyzing the industry they operate in order to support decision making. Furthermore, the aspect of supply chain management, mapping and analysis is studied in order to understand how the supply chain is affecting the procurement of the company and how value is delivered to the customer accordingly.

Location and time

Autumn 2023.

Materials

Material provided in learning platform.

Teaching methods

Teaching in classroom. Lectures. Group assignments. Quizzes.

Evaluation scale

0 - 5

Toteutuksen arviointikriteerit, kiitettävä (5)

The student has an excellent understanding of different aspects related to supply chain management and market analysis related and the connection between them. The student can apply them into cases done in class and in course work very well.

Toteutuksen arviointikriteerit, hyvä (3-4)

The student has a very good understanding of different aspects related to supply chain management and market analysis related aspects and the connection between them. Student can apply them into practical cases done in class and in course work well.

Toteutuksen arviointikriteerit, tyydyttävä (1-2)

The student has a satisfactory understanding of different aspects related to supply chain management and market analysis related aspects and can apply them somewhat into practical cases done in class and in course work.

Objective

The student recognizes his/her personal strengths and development needs. He / she is able to work in global networks and digital environments and his / her ability to professional development and self -leadership will grow. He / she is able to adjust and develop his/her competences to future business demands.

Student
- knows the theories and concepts of self-leadership,
- can analyze his/her own action,
- recognize the effects of constructive thinking to oneself and others,
- and recognize the meaning of own emotion regulation to self-leadership and the meaning of compassion toward yourself

Content

The theories and concepts of self-leadership
Perception of own actions and the meters of self-leadership
The strategies of constructive thinking and skills of meta thinking
Emotion regulation and self-leadership
Crises and and coping them
Self-compassion

Evaluation scale

0 - 5

Arviointikriteerit, kiitettävä (5)

The student understands and applies the theories and tools of self-management to his/her own work and action. The student can versatile in analytic way the self-management. He/she knows the contents of self-management and can estimate his/her action and it's effects to others. He/she recognize the development targets of self-management.

Assessment criteria, approved/failed

Passed/fail

Objective

Student
* understands the theoretical foundation of Human Resource Management (HRM)
* appreciates the global trends and the implications on strategic workforce planning
* recognises the importance of human resource management and human resources as a strategic success factor for an organisation
* develops evidence-based HR management competencies to support the building of recruitment, reward management performance management etc. strategies
* strives for a fair, supportive, and inclusive approach in managing its work community, taking into account the diversity of the workforce and implement a work-life balanced approach that enhance the well being of its human resources

Content

The theoretical basis of human resource management
Strategic human resource management and the global trends
Human resource management in practice
o Strategic workforce planning
o Recruitment and recruitment process
o Employees orientation and onboarding
o Training and development
o Performance management
o Rewards management
Managing workforce diversity

Evaluation scale

0 - 5

Arviointikriteerit, kiitettävä (5)

Student
* critically analyzes the current state of human resource management, able to forecast future change needs based on sound evidence and arguments, and innovatively anticipates changes in the operating environment and their impact on their work community
* masters the development of HRM processes in collaboration with work community actors based on evidence
* reasonably masters fair and supportive HR management in managing diverse people
* is able to apply the terms and conditions of employment in his or her management work

Assessment criteria, good (3)

Student
* analyzes the current state of human resource management and future change needs, and anticipate changes in the operating environment and their impact on their work community
* is able to develop human resource management processes in collaboration with work community actors based on evidence
* is able to provide fair and supportive HR management in managing diverse people
* is able to apply the terms and conditions of employment in his or her management work

Arviointikriteerit, tyydyttävä (1)

Student
* demonstrates basic competency to evaluate the current state of human resource management and future change needs and seeks to anticipate changes in the operating environment and their impact on their work community
* is able to develop human resource management processes in cooperation with work community actors
* strives for fair and supportive HR management in managing diverse people
* is able to apply the terms and conditions of employment in his or her management work

Objective

The student
* understands the importance of strategic planning and management from the point of view of the overall management of a company / organization
* recognize the national and international challenges of their operating environment and their impact on the business / organization and their own work
* masters the strategic planning process and is able to analyze the principles and functions related to the strategic planning, management and development of a company / organization and assess their impact
* develops to analyze the strategic metrics used by the organization as a tool for performance evaluation
* student develops to analyze, use and evaluate changes in the business / organization operating environment to support planning, decision-making and monitoring.

Content

Strategic planning basics concept
Strategy process
Strategic management analysis and strategic management tools
Strategic planning and strategy implementation
Strategic measurement and assessing the indicators
Strategy follow-up, assessment and updating

Evaluation scale

0 - 5

Arviointikriteerit, kiitettävä (5)

Student
* is able to challenge the current strategy work of the organisation and manage and renew activities
in complex and not easily predictable working environments that require a new strategic approach
* takes responsibility for development of working practises and the strategic evaluation of the operation
* creates new practises innovatively and assesses their effects responsibly
-masters strategic management as a whole and utilises it in development throughout the organization

Assessment criteria, good (3)

Student
* is able to challenge the current strategy work of the organisation and manage and renew activities
in complex and not easily predictable working environments that require a new strategic approach
* takes responsibility for development of working practises and the strategic evaluation of the operation

Arviointikriteerit, tyydyttävä (1)

Student
* is able to challenge the current strategy work of the organisation and manage and renew activities
in complex and not easily predictable working environments that require a new strategic approach
* takes responsibility for development of working practises and/or the strategic evaluation of the
operation