Tourism Service Sales ProcessesLaajuus (5 cr)
Code: AM00BH03
Credits
5 op
Objective
The students will be proficient in planning and implementing tourism service sales processes in
practice to gain the best results for a tourism company.
Content
Tourism service sales processes, channels, target groups, selling, sales management, sales results
Arviointikriteerit, kiitettävä (5)
The students are able to carry out and assess the planning and implementation of a tourism
company’s customer-oriented sales processes. They are able to apply these processes as part of
the company’s operations in practice.
Assessment criteria, good (3)
The students are familiar with the basics of planning and implementing a tourism company’s
customer-oriented sales processes. They are able to apply these processes as part of the
company’s operations.
Arviointikriteerit, tyydyttävä (1)
The students are familiar with the basics of planning and implementing a tourism company’s
customer-oriented sales processes
Further information
Implemented in part/completely in English with the international Tourism Group.
Enrollment
02.07.2024 - 31.07.2024
Timing
01.08.2024 - 31.12.2024
Number of ECTS credits allocated
5 op
Mode of delivery
Contact teaching
Unit
Business
Teaching languages
- Finnish
Degree programmes
- Bachelor’s Degree in Tourism
Teachers
- Katja-Mari Kärkkäinen
Groups
-
AMA23SAMA23S
Objective
The students will be proficient in planning and implementing tourism service sales processes in
practice to gain the best results for a tourism company.
Content
Tourism service sales processes, channels, target groups, selling, sales management, sales results
Evaluation scale
0 - 5
Arviointikriteerit, kiitettävä (5)
The students are able to carry out and assess the planning and implementation of a tourism
company’s customer-oriented sales processes. They are able to apply these processes as part of
the company’s operations in practice.
Assessment criteria, good (3)
The students are familiar with the basics of planning and implementing a tourism company’s
customer-oriented sales processes. They are able to apply these processes as part of the
company’s operations.
Arviointikriteerit, tyydyttävä (1)
The students are familiar with the basics of planning and implementing a tourism company’s
customer-oriented sales processes
Further information
Implemented in part/completely in English with the international Tourism Group.
Enrollment
01.08.2023 - 30.09.2023
Timing
01.08.2023 - 15.12.2023
Number of ECTS credits allocated
5 op
Mode of delivery
Contact teaching
Unit
Business
Teaching languages
- Finnish
Degree programmes
- Bachelor’s Degree in Tourism
Teachers
- Katja-Mari Kärkkäinen
Groups
-
AMA22SAMA22S
Objective
The students will be proficient in planning and implementing tourism service sales processes in
practice to gain the best results for a tourism company.
Content
Tourism service sales processes, channels, target groups, selling, sales management, sales results
Evaluation scale
0 - 5
Arviointikriteerit, kiitettävä (5)
The students are able to carry out and assess the planning and implementation of a tourism
company’s customer-oriented sales processes. They are able to apply these processes as part of
the company’s operations in practice.
Assessment criteria, good (3)
The students are familiar with the basics of planning and implementing a tourism company’s
customer-oriented sales processes. They are able to apply these processes as part of the
company’s operations.
Arviointikriteerit, tyydyttävä (1)
The students are familiar with the basics of planning and implementing a tourism company’s
customer-oriented sales processes
Further information
Implemented in part/completely in English with the international Tourism Group.
Enrollment
01.12.2022 - 31.01.2023
Timing
01.01.2023 - 31.05.2023
Number of ECTS credits allocated
5 op
Mode of delivery
Contact teaching
Unit
Business
Teaching languages
- Finnish
Degree programmes
- Bachelor’s Degree in Tourism
Teachers
- Katja-Mari Kärkkäinen
Groups
-
AMA21SAMA21S
Objective
The students will be proficient in planning and implementing tourism service sales processes in
practice to gain the best results for a tourism company.
Content
Tourism service sales processes, channels, target groups, selling, sales management, sales results
Evaluation scale
0 - 5
Arviointikriteerit, kiitettävä (5)
The students are able to carry out and assess the planning and implementation of a tourism
company’s customer-oriented sales processes. They are able to apply these processes as part of
the company’s operations in practice.
Assessment criteria, good (3)
The students are familiar with the basics of planning and implementing a tourism company’s
customer-oriented sales processes. They are able to apply these processes as part of the
company’s operations.
Arviointikriteerit, tyydyttävä (1)
The students are familiar with the basics of planning and implementing a tourism company’s
customer-oriented sales processes
Further information
Implemented in part/completely in English with the international Tourism Group.
Enrollment
01.12.2021 - 31.01.2022
Timing
01.01.2022 - 31.07.2022
Number of ECTS credits allocated
5 op
Mode of delivery
Contact teaching
Unit
Business
Teaching languages
- Finnish
Degree programmes
- Bachelor’s Degree in Tourism
Teachers
- Katja-Mari Kärkkäinen
Groups
-
AMA20SAMA20S
-
AMA19SAMA19S
Objective
The students will be proficient in planning and implementing tourism service sales processes in
practice to gain the best results for a tourism company.
Content
Tourism service sales processes, channels, target groups, selling, sales management, sales results
Evaluation scale
0 - 5
Arviointikriteerit, kiitettävä (5)
The students are able to carry out and assess the planning and implementation of a tourism
company’s customer-oriented sales processes. They are able to apply these processes as part of
the company’s operations in practice.
Assessment criteria, good (3)
The students are familiar with the basics of planning and implementing a tourism company’s
customer-oriented sales processes. They are able to apply these processes as part of the
company’s operations.
Arviointikriteerit, tyydyttävä (1)
The students are familiar with the basics of planning and implementing a tourism company’s
customer-oriented sales processes
Further information
Implemented in part/completely in English with the international Tourism Group.