Good Negotiation and Meeting Skills in Social ServicesLaajuus (2 cr)
Code: SO00CA21
Credits
2 op
Responsible person
- Maija-Liisa Punta-Saastamoinen
Objective
The students will be familiar with meeting and negotiation practices and can complete different tasks related to meetings and negotiations.
- They will be proficient in writing memorandums and minutes.
- The students will be proficient in meetings practices involving multi-professional groups and in guiding these groups in the interest of their customers' issues
Recommended other studies:
The students and the study counsellors will review other recommended studies in personal study plan discussions.
Content
Soft skills in encountering customers / families; Forms of group communication; Guiding multiprofessional groups; Meetings and negotations technology; Influencing, justification and decision-making; Documentation for meetings
Further information
The course involves 54 hours of study
Contact teaching / exercises / simulations / project 10 h contact teaching / demonstrations, the teacher determines the course assessments.
Assessment: 0-5
Enrollment
01.12.2023 - 31.01.2024
Timing
01.01.2024 - 31.07.2024
Number of ECTS credits allocated
2 op
Mode of delivery
Contact teaching
Unit
Sote
Teaching languages
- Finnish
Degree programmes
- Sosionomikoulutus
Teachers
- Päivi Dahl
Groups
-
SOS22SBSOS22SB
-
SOS22SASOS22SA
Objective
The students will be familiar with meeting and negotiation practices and can complete different tasks related to meetings and negotiations.
- They will be proficient in writing memorandums and minutes.
- The students will be proficient in meetings practices involving multi-professional groups and in guiding these groups in the interest of their customers' issues
Recommended other studies:
The students and the study counsellors will review other recommended studies in personal study plan discussions.
Content
Soft skills in encountering customers / families; Forms of group communication; Guiding multiprofessional groups; Meetings and negotations technology; Influencing, justification and decision-making; Documentation for meetings
Evaluation scale
0 - 5
Further information
The course involves 54 hours of study
Contact teaching / exercises / simulations / project 10 h contact teaching / demonstrations, the teacher determines the course assessments.
Assessment: 0-5
Enrollment
01.12.2022 - 31.01.2023
Timing
01.01.2023 - 31.07.2023
Number of ECTS credits allocated
2 op
Mode of delivery
Contact teaching
Unit
Sote
Teaching languages
- Finnish
Teachers
- Teija Mursula
Groups
-
SOS21SASOS21SA
-
SOS21SBSOS21SB
Objective
The students will be familiar with meeting and negotiation practices and can complete different tasks related to meetings and negotiations.
- They will be proficient in writing memorandums and minutes.
- The students will be proficient in meetings practices involving multi-professional groups and in guiding these groups in the interest of their customers' issues
Recommended other studies:
The students and the study counsellors will review other recommended studies in personal study plan discussions.
Content
Soft skills in encountering customers / families; Forms of group communication; Guiding multiprofessional groups; Meetings and negotations technology; Influencing, justification and decision-making; Documentation for meetings
Evaluation scale
0 - 5
Further information
The course involves 54 hours of study
Contact teaching / exercises / simulations / project 10 h contact teaching / demonstrations, the teacher determines the course assessments.
Assessment: 0-5