Study Guide

Objective

The students will be familiar with meeting and negotiation practices and can complete different tasks related to meetings and negotiations.
- They will be proficient in writing memorandums and minutes.
- The students will be proficient in meetings practices involving multi-professional groups and in guiding these groups in the interest of their customers' issues

Recommended other studies:
The students and the study counsellors will review other recommended studies in personal study plan discussions.

Content

Soft skills in encountering customers / families; Forms of group communication; Guiding multiprofessional groups; Meetings and negotations technology; Influencing, justification and decision-making; Documentation for meetings

Evaluation scale

0 - 5

Further information

The course involves 54 hours of study
Contact teaching / exercises / simulations / project 10 h contact teaching / demonstrations, the teacher determines the course assessments.
Assessment: 0-5