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TOURISM DEGREE (2018): AMA18S

Code: AMA18S

Degree title
Bachelor of Hospitality Management (AMK)
Credits
210 ects
Duration
3.5 years (210 cr)
Start semester
Autumn 2018
Teaching language
Finnish

Descriptions

In the Tourism degree, students complete a university of applied sciences Bachelor degree qualification in Hospitality Management. The formal qualification is Bachelor of Hospitality Management (UAS). The studies are worth 210 credits and take 3.5 years to complete. The degree has 40 places and it consists of basic studies, professional studies, optional professional studies, free-choice studies, practical training and a thesis. The Tourism degree involves close cooperation with the sports and leisure management degree.

The aim of the degree is to ensure that the students become tourism specialists with the ability to cooperate with a variety of different sectors and disciplines. The theme of the degree is the development of creativity, responsible tourism enterprise operations, internationality and self- knowledge and the notion of memorable experiences in tourism service product development. The students will work in close cooperation with the tourism industry via learning assignments. The basic studies focus on growing basic skills and awareness followed by applying acquired skills and knowledge. The degree provides extensive customer-oriented product development and marketing competence and knowledge of different cultures for international tourism. Tourism services consist of many different parts such as accommodation, nutrition, program and traffic services as well as conference and congress services. The final part of the degree emphasizes using acquired competence in practice and for different smart solutions.

The degree enables you to choose your desired major (specialist) subjects to deepen your expertise within different areas of tourism, e.g.

Adventure and life experience activities
You will learn how to identify essential summer and winter nature and sports tourism activities in Finland, as well as to understand the key requirements of implementing them. You will learn how to manage the basic physical skills of different forms of outdoor exercise and how to provide customers with unique and authentic once-in-a-life-time experiences.

Wellbeing tourism
Well-being tourism enables you to recognize and understand the significance of wellbeing and wellness services as part of tourism. You will be able to apply different types of exercise and therapies to enhance the wellbeing of people with different backgrounds as well as producing suitable tourism service packages based on such exercise and therapies.

Themes by year / Competence targets
1st year Observer of tourism
• mastering basic concepts
• knowing organisations and actors in the tourism industry
• mastering basic customer service skills for tourism.

2nd and 3rd year
Tourism services producer and specialist
• acquiring key tourism knowledge
• able to work within the customer interface and in different tourism networks
• able to work in tourism jobs and has mastered key work procedures
• developing information retrieval and team work
• able to plan and implement tourism products.

3rd and 4th year
Tourism services developer
• able to apply the latest knowledge to developing new tourism products and the field in general
• develops and evaluates customer-oriented and responsible tourism business

Show study timings by semester, study year or period

Code Name Credits (cr) 2018-2019 2019-2020 2020-2021 2021-2022 Autumn 2018 Spring 2019 Autumn 2019 Spring 2020 Autumn 2020 Spring 2021 Autumn 2021 1. / 2018 2. / 2018 3. / 2019 4. / 2019 1. / 2019 2. / 2019 3. / 2020 4. / 2020 1. / 2020 2. / 2020 3. / 2021 4. / 2021 1. / 2021 2. / 2021
Total 210

yhteiset kompetenssit,AMK

Osaamisen kuvaus, ammattikorkeakoulututkinto

1. LEARNING SKILLS

Our students are able to
•assess and develop their competence and learning methods
•critically acquire, process and evaluate knowledge and information
•take responsibility for learning and sharing learning in their groups

Principles of Tourism
Practical Training 1: theme, service production
Practical Training 2: theme, management
History of Tourism
Thesis
2. ETHICAL COMPETENCE

Our students are able to
•take responsibility for their own work and its impacts
•work according to the professional ethical principles of their discipline/field
•take different bodies, organisations, professionals, stakeholders, interest groups and individuals into account in their work
•apply the principles of equality
•apply the principles sustainable development
•engage in social debate based on acquired competence and knowledge of ethical values.

Principles of Tourism
Practical Training 1: theme, service production
Practical Training 2: theme, management
Thesis
3. WORK COMPETENCE

Our students are able to
•work as a member of the work community and promote wellbeing
•execute their duties in work based situations that require communication and interaction
•use information and communication technology to do their work
•create personal work related contacts and operate in networks
•make dcisions in unpredictable situations
•work in management and work independently as a specialist/expert
•set up a business or enterprise

Practical Training 1: theme, service production
Practical Training 2: theme, management
Thesis
4. INNOVATION COMPETENCE

Our students are able to
•engage in creative problem solving and developing work practices
•work in projects
•implement research and development projects while applying the current knowledge and methods of their disciplines
•find customer-oriented, sustainable and profitable solutions

Research and Development Operations
Practical Training 1: theme, service production
Practical Training 2: theme, management
Thesis
5. INTERNATIONAL COMPETENCE

Our students are able to
•adopt the language skills needed in their work and field and to develop professional competence
•work proactively and in cooperation with people from different cultures
•take the impacts and opportunities of internationalisation into account in their work

Principles of Tourism
History of Tourism
Thesis
Not grouped
Principles of Sports and Exercise
Tourism English
Intercultural Communication
Study Skills
Customer Service
Business Basics
Creativity and Pulling out all the Stops in Tourism
Accommodation Services
Tourism Food Services
Tourism Operational Environments
Business Communication Skills
Working in Tourism
Basics of Project Work, Smart Solutions
Project based on current phenomena
Event Management
Tourism Product Development
Marketing in Tourism
Tourism Company Operations
Tourism Transport, Sales and Reservation Services
Strategic Planning in Tourism and Internationalisation
Svenska inom turismen
Profitable Tourism Company
Laws and Legislation in Tourism
Tourism Service Sales Processes
Responsible Management of a Tourism Company
Framework for Sustainable Wellbeing Tourism
Wellbeing Tourism Project I
Food and Accommodation in Wellbeing Tourism
Wellbeing Sports and Smart Technology
International Wellbeing Tourism
Nature Based Wellbeing Programme Services
Wellbeing Tourism Project II
Framework for Sustainable Adventure Tourism
Adventure Tourism Project I
Memorable Winter Experiences
Authentic and Unique Wilderness Services
International Adventure Tourism
Outdoors Adventure Experience
Adventure Tourism Project II
JA Start Up Program
Entrepreneurship in Practice: Special area
Contract and Corporate Law
Leadership
Management Accounting
Business Planning
Bar Work
Is Food Culture?
Bar Manager Qualification
Introduction to Wines
Kajaani Culture Points
Destination Marketing
Build up your English
Foreign Language
Other free-choice course/module
Swedish/Bygg upp din svenska
Build up Your English
First Aid 1
First Aid 2

Opintotyyppi_AMK

1. Perusopinnot
Principles of Tourism
Principles of Sports and Exercise
2. Ammattiopinnot
Research and Development Operations
3. Vaihtoehtoiset ammattiopinnot

No attached course units

4. Harjoittelu
Practical Training 1: theme, service production
Practical Training 2: theme, management
5. Opinnäytetyö
Thesis
6. Vapaasti valittavat opinnot
Bar Work
Is Food Culture?
Bar Manager Qualification
History of Tourism
Introduction to Wines
Kajaani Culture Points
Destination Marketing
Build up your English
Foreign Language
Other free-choice course/module
Not grouped
Tourism English
Intercultural Communication
Study Skills
Customer Service
Business Basics
Creativity and Pulling out all the Stops in Tourism
Accommodation Services
Tourism Food Services
Tourism Operational Environments
Business Communication Skills
Working in Tourism
Basics of Project Work, Smart Solutions
Project based on current phenomena
Event Management
Tourism Product Development
Marketing in Tourism
Tourism Company Operations
Tourism Transport, Sales and Reservation Services
Strategic Planning in Tourism and Internationalisation
Svenska inom turismen
Profitable Tourism Company
Laws and Legislation in Tourism
Tourism Service Sales Processes
Responsible Management of a Tourism Company
Framework for Sustainable Wellbeing Tourism
Wellbeing Tourism Project I
Food and Accommodation in Wellbeing Tourism
Wellbeing Sports and Smart Technology
International Wellbeing Tourism
Nature Based Wellbeing Programme Services
Wellbeing Tourism Project II
Framework for Sustainable Adventure Tourism
Adventure Tourism Project I
Memorable Winter Experiences
Authentic and Unique Wilderness Services
International Adventure Tourism
Outdoors Adventure Experience
Adventure Tourism Project II
JA Start Up Program
Entrepreneurship in Practice: Special area
Contract and Corporate Law
Leadership
Management Accounting
Business Planning
Swedish/Bygg upp din svenska
Build up Your English
First Aid 1
First Aid 2

AMA_2017---_kompetenssit

RESTONOMI (AMK), MATKAILU- JA PALVELULIIKETOIMINTA 2017 vuodesta lähtien

01_Palvelukulttuuriosaaminen

-osaa soveltaa vieraanvaraisuutta (Hospitality) alan keskeisenä arvona ja menestystekijänä palveluliiketoiminnassa
-osaa tuottaa terveellisiä, turvallisia ja taloudellisesti kannattavia Matkailu-ja ravitsemisalan (Mara-alan) palveluja edistämään asiakkaiden hyvinvointia
-osaa valita esteettiset ja eettiset ratkaisut palvelutoimintaan (palvelutuotteet, tilat, toimijat ja viestintä)
-osaa analysoida asiakkuuksia ja osaa hyödyntää/käyttää asiakasymmärrystä palvelumuotoilussa

No attached course units

02_Teknologiaosaaminen

-osaa suunnitella, tuottaa ja kehittää Mara-alan palveluja toimintaympäristön vaatimusten mukaisesti
-osaa kuvata, ohjata ja arvioida palveluprosesseja (tuote- suunnittelu, toiminnan kannattavuus, työn organisointi, ohjaus ja kehittäminen)
-osaa käyttää uutta teknologiaa palveluliiketoiminnassa ja sen kehittämisessä
-osaa toimii oman asiantuntijuusalueensa säädösten ja ohjeiden mukaisesti sekä osaa soveltaa niitä työssään

No attached course units

03_Palveluliiketoiminta- ja esimiesosaaminen

-osaa myydä ja kehittää palvelutuotteita asiakaslähtöisesti ja kannattavasti
-osaa soveltaa strategia-ajattelua palveluliiketoiminnan ohjauksen välineenä (liiketoiminnan käsitteet, ajattelumallit, eettisyys liiketoiminnassa)
-osaa ennakoida vaihtoehtoisten toimintatapojen vaikutuksia taloudelliseen tulokseen ja kilpailukykyyn
-osaa toimia yrittäjämäisesti eri rooleissa (sisäinen ja ulkoinen yrittäjyys)
-osaa suunnitella, toteuttaa, arvioida ja kehittää omaa sekä työyhteisön (yksilöt, tiimit ja yhteisöt) päivittäistä johtamista eettisesti
-osaa organisoida työyhteisön toimintaa sekä toimia erilaisissa verkostoissa

No attached course units

04_Globaaliymmärrys

-osaa toimia vastuullisesti ja ympäristöystävällisesti
tunnistamalla luotettavan toiminnan merkityksen organisaatiolle (työyhteisö, asiakaspalvelu, kustannusrakenne ja imago)
-tiedostaa monikulttuurisuuden voimavarana ja osaa toimia ja viestiä kansainvälisissä palveluliiketoiminnan työyhteisöissä (kansainvälisyys, globalisaatio)
-ennakoida erilaisten kulttuurien ja trendien merkitystä palveluliiketoiminnan, toimialan ja alueen kehityksen näkökulmasta

No attached course units

Not grouped
Principles of Tourism
Principles of Sports and Exercise
Tourism English
Intercultural Communication
Study Skills
Customer Service
Business Basics
Creativity and Pulling out all the Stops in Tourism
Accommodation Services
Tourism Food Services
Tourism Operational Environments
Business Communication Skills
Working in Tourism
Basics of Project Work, Smart Solutions
Project based on current phenomena
Event Management
Tourism Product Development
Marketing in Tourism
Tourism Company Operations
Tourism Transport, Sales and Reservation Services
Strategic Planning in Tourism and Internationalisation
Svenska inom turismen
Profitable Tourism Company
Laws and Legislation in Tourism
Tourism Service Sales Processes
Responsible Management of a Tourism Company
Research and Development Operations
Framework for Sustainable Wellbeing Tourism
Wellbeing Tourism Project I
Food and Accommodation in Wellbeing Tourism
Wellbeing Sports and Smart Technology
International Wellbeing Tourism
Nature Based Wellbeing Programme Services
Wellbeing Tourism Project II
Framework for Sustainable Adventure Tourism
Adventure Tourism Project I
Memorable Winter Experiences
Authentic and Unique Wilderness Services
International Adventure Tourism
Outdoors Adventure Experience
Adventure Tourism Project II
JA Start Up Program
Entrepreneurship in Practice: Special area
Contract and Corporate Law
Leadership
Management Accounting
Business Planning
Practical Training 1: theme, service production
Practical Training 2: theme, management
Bar Work
Is Food Culture?
Bar Manager Qualification
History of Tourism
Introduction to Wines
Kajaani Culture Points
Destination Marketing
Build up your English
Foreign Language
Other free-choice course/module
Swedish/Bygg upp din svenska
Build up Your English
First Aid 1
First Aid 2
Thesis

Code Name Credits (cr)
AMA18S-1000
PRINCIPLES OF ACTIVITY TOURISM

(Choose all )

15
MMPA101 Principles of Tourism 5
MMPA102 Principles of Sports and Exercise 5
AM00BG86 Tourism English 2
YY00BD88 Intercultural Communication 3
AMA18S-1001
TOURISM SKILLS AND ATTITUDES

(Choose all )

15
AM00BG88 Study Skills 5
AM00BG89 Customer Service 3
YY00BD89 Business Basics 3
AM00BG90 Creativity and Pulling out all the Stops in Tourism 4
AMA18S-1002
CUSTOMER SERVICE IN TOURISM

(Choose all )

10
AM00BG91 Accommodation Services 5
AM00BG92 Tourism Food Services 5
AMA18S-1003
RESPONSIBLE TOURISM BUSINESS

(Choose all )

10
AM00BG93 Tourism Operational Environments 5
AM00BG94 Business Communication Skills 5
AMA18S-1004
WORKING IN TOURISM

(Choose all )

10
AM00BG95 Working in Tourism 5
YY00BD87 Basics of Project Work, Smart Solutions 3
AM00BG96 Project based on current phenomena 2
AMA18S-1005
EVENT AND TOURISM PRODUCT DEVELOPMENT

(Choose all )

10
AM00BG97 Event Management 5
AM00BG98 Tourism Product Development 5
AMA18S-1006
CUSTOMER-ORIENTED TOURISM BUSINESS MANAGEMENT

(Choose all )

15
AM00BG99 Marketing in Tourism 5
AM00BH00 Tourism Company Operations 5
AM00BH01 Tourism Transport, Sales and Reservation Services 5
AMA18S-1007
INTERNATIONAL SERVICE ENVIRONMENT

(Choose all )

10
AM00BH06 Strategic Planning in Tourism and Internationalisation 5
AM00BH07 Svenska inom turismen 5
AMA18S-1008
PROFITABLE TOURISM BUSINESS

(Choose all )

15
AM00BH02 Profitable Tourism Company 5
AM00BH05 Laws and Legislation in Tourism 5
AM00BH03 Tourism Service Sales Processes 5
AMA18S-1009
MANAGEMENT AND LEADERSHIP SKILLS IN TOURISM

(Choose all )

5
AM00BH04 Responsible Management of a Tourism Company 5
AMA18S-1010
RESEARCH AND DEVELOPMENT

(Choose all )

5
MMAS801 Research and Development Operations 5
AMA18S-1011
OPTIONAL PROFESSIONAL STUDIES

(Choose ects: 0 )

0
AMA18S-1012
WELLBEING TOURISM

(Choose 0 )

0
AMA18S-1013
CORNERSTONES OF WELLBEING TOURISM

(Choose all )

10
AM00BH09 Framework for Sustainable Wellbeing Tourism 5
AM00BH10 Wellbeing Tourism Project I 5
AMA18S-1014
SMART SOLUTIONS IN WELLBEING TOURISM

(Choose all )

15
AM00BH11 Food and Accommodation in Wellbeing Tourism 5
AM00BH12 Wellbeing Sports and Smart Technology 5
AM00BH13 International Wellbeing Tourism 5
AMA18S-1015
EXPERIENTIAL CONCEPTS OF WELLBEING TOURISM

(Choose all )

10
AM00BH14 Nature Based Wellbeing Programme Services 5
AM00BH15 Wellbeing Tourism Project II 5
AMA18S-1016
ADVENTURE TOURISM

(Choose 0 )

0
AMA18S-1017
CORNERSTONES OF ADVENTURE TOURISM

(Choose all )

10
AM00BH16 Framework for Sustainable Adventure Tourism 5
AM00BH17 Adventure Tourism Project I 5
AMA18S-1018
EXPERIENTIAL CONCEPTS OF ADVENTURE TOURISM

(Choose all )

15
AM00BH18 Memorable Winter Experiences 5
AM00BH19 Authentic and Unique Wilderness Services 5
AM00BH20 International Adventure Tourism 5
AMA18S-1019
SMART SOLUTIONS IN ADVENTURE TOURISM

(Choose all )

10
AM00BH21 Outdoors Adventure Experience 5
AM00BH22 Adventure Tourism Project II 5
AMA18S-1020
ENTREPRENEURSHIP AND SETTING UP YOUR OWN BUSINESS

(Choose 0 )

0
AMA18S-1021
PRACTICAL ENTREPRENEURSHIP

(Choose ects: 0 )

0
KLVY188 JA Start Up Program 10
LT00BF31 Entrepreneurship in Practice: Special area 5
AMA18S-1022
PRINCIPLES OF BUSINESS COMPETENCE

(Choose all )

12
LT00BF26 Contract and Corporate Law 3
LT00BF25 Leadership 3
LT00BF28 Management Accounting 3
LT00BF29 Business Planning 3
AMA18S-1023
INTERNATIONAL STUDIES ABROAD 5-30 op

(Choose ects: 0 )

0
AMA18S-1024
PRACTICAL TRAINING

(Choose all )

30
MMHA101 Practical Training 1: theme, service production 12
MMHA102 Practical Training 2: theme, management 18
AMA18S-1026
FREE-CHOICE STUDIES

(Choose ects: 10 )

10
MMWA088 Bar Work 3
MMWA068 Is Food Culture? 3
AM00BD06 Bar Manager Qualification 5
MMWA018 History of Tourism 3
MPWY001 Introduction to Wines 3
MMWY007 Kajaani Culture Points 3
MTW009 Destination Marketing 3
MMWA103 Build up your English 3
MHAA002 Foreign Language 5
MHAA003 Other free-choice course/module 5
YY00BR24 Swedish/Bygg upp din svenska 3
YY00BR23 Build up Your English 3
AW00BO59 First Aid 1 1
AW00BT89 First Aid 2 1
AMA18S-1025
THESIS

(Choose all )

15
MMOA001 Thesis 15

Due to the timing of optional and elective courses, credit accumulation per semester / academic year may vary.

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