Supporting Customer ParticipationLaajuus (2 cr)

Objective

The students recognize the customer/family/community as specialists in their own life and as active participants in their own care.
The students recognize the resources of their customers.
The students help next-of-kin to participate in care taking into account and respecting the wishes and resources of the customer.
The students recognize the importance of culture in patient care.

Content

Individuals, families, and communities as customers
The participation of individuals, families, and communities and methods of supporting their participation.
The meanings attributed to the patient’s experiences.
The importance of the patient’s life history, habits and situation in patient care
The impacts of health and illness on a customer’s life situation
A patient resource based approach
The significance of cultural background in dealing and interacting with patients

Assessment criteria, excellent (5)

Arviointkriteerit ilmoitetaan opintojakson alussa

Assessment criteria, approved/failed

The students can identify the patient’s physical and mental resources
They determine the how much next-of-kin can participate in caring for a loved on taking into account the wishes and resources of the patient
The students recognize the importance of culture in care.