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Finnish/Business Communication SkillsLaajuus (5 cr)

Code: BY00BX39

Credits

5 op

Teaching language

  • Finnish

Responsible person

Objective

The student recognizes different communication situations as well as documents and spoken presentations relating to them. (S)he can express him/herself clearly and in a target oriented way in communication situations in speaking and writing. The student acquires and assesses field related information critically and applies it in new situations.

Parts:
Speech Communication 2 cr
Meeting and Negotiation Skills 1 cr
Written Communication 2 cr

Content

Basics of communication and interaction.

Spoken communication situations, preparation and implementation: presentations, meetings, negotiations, speeches, intensive listening techniques.

Central business documents: meeting and negotiation documents, business letters, employment search documents.

Formal writing and properties of a good document (essays, summaries, reports, abstracts).

Use of source references and drawing up a bibliography.

Other formal writing and technical instructions for it (reference technique, bibliography, templates).

Materials

In the implementation plan.

Assessment criteria, excellent (5)

The student has achieved the learning objectives and can produce publishable documents using versatile professional concepts and deliver an assertive presentation.

Assessment criteria, good (3)

The student has reached the learning objectives and can produce accurate documents and deliver a successful presentation.

Assessment criteria, satisfactory (1)

The student has reached the learning objectives and can produce adequate documents and deliver an average presentation.

en
Enrollment

02.07.2025 - 31.07.2025

Timing

01.08.2025 - 31.12.2025

Number of ECTS credits allocated

5 op

Mode of delivery

Contact teaching

Unit

Business

Teaching languages
  • Finnish
Degree programmes
  • Bachelor’s Degree in Tourism
  • Bachelor’s Degree in Sports and Leisure Management
  • BACHELORS DEGREE IN BUSINESS ADMINISTRATION
Teachers
  • Päivi Dahl
Groups
  • LBI24S
    LBI24S
  • LBE24S
    LBE24S
  • ATA24S
    ATA24S

Objective

The student recognizes different communication situations as well as documents and spoken presentations relating to them. (S)he can express him/herself clearly and in a target oriented way in communication situations in speaking and writing. The student acquires and assesses field related information critically and applies it in new situations.

Parts:
Speech Communication 2 cr
Meeting and Negotiation Skills 1 cr
Written Communication 2 cr

Content

Basics of communication and interaction.

Spoken communication situations, preparation and implementation: presentations, meetings, negotiations, speeches, intensive listening techniques.

Central business documents: meeting and negotiation documents, business letters, employment search documents.

Formal writing and properties of a good document (essays, summaries, reports, abstracts).

Use of source references and drawing up a bibliography.

Other formal writing and technical instructions for it (reference technique, bibliography, templates).

Materials

In the implementation plan.

Evaluation scale

0 - 5

Assessment criteria, excellent (5)

The student has achieved the learning objectives and can produce publishable documents using versatile professional concepts and deliver an assertive presentation.

Assessment criteria, good (3)

The student has reached the learning objectives and can produce accurate documents and deliver a successful presentation.

Assessment criteria, satisfactory (1)

The student has reached the learning objectives and can produce adequate documents and deliver an average presentation.

en
Enrollment

19.08.2024 - 22.09.2024

Timing

01.08.2024 - 31.12.2024

Number of ECTS credits allocated

5 op

Mode of delivery

Contact teaching

Unit

Business

Teaching languages
  • Finnish
Degree programmes
  • Bachelor’s Degree in Tourism
  • Bachelor’s Degree in Sports and Leisure Management
  • BACHELORS DEGREE IN BUSINESS ADMINISTRATION
Teachers
  • Päivi Dahl
Groups
  • ATA23S
    ATA23S
  • ASL24S
    ASL24S
  • AMA24S
    AMA24S

Objective

The student recognizes different communication situations as well as documents and spoken presentations relating to them. (S)he can express him/herself clearly and in a target oriented way in communication situations in speaking and writing. The student acquires and assesses field related information critically and applies it in new situations.

Parts:
Speech Communication 2 cr
Meeting and Negotiation Skills 1 cr
Written Communication 2 cr

Content

Basics of communication and interaction.

Spoken communication situations, preparation and implementation: presentations, meetings, negotiations, speeches, intensive listening techniques.

Central business documents: meeting and negotiation documents, business letters, employment search documents.

Formal writing and properties of a good document (essays, summaries, reports, abstracts).

Use of source references and drawing up a bibliography.

Other formal writing and technical instructions for it (reference technique, bibliography, templates).

Materials

In the implementation plan.

Evaluation scale

0 - 5

Assessment criteria, excellent (5)

The student has achieved the learning objectives and can produce publishable documents using versatile professional concepts and deliver an assertive presentation.

Assessment criteria, good (3)

The student has reached the learning objectives and can produce accurate documents and deliver a successful presentation.

Assessment criteria, satisfactory (1)

The student has reached the learning objectives and can produce adequate documents and deliver an average presentation.

en
Enrollment

19.08.2024 - 22.09.2024

Timing

01.08.2024 - 31.12.2024

Number of ECTS credits allocated

5 op

Mode of delivery

Contact teaching

Unit

Business

Teaching languages
  • Finnish
Degree programmes
  • Bachelor’s Degree in Tourism
  • Bachelor’s Degree in Sports and Leisure Management
  • BACHELORS DEGREE IN BUSINESS ADMINISTRATION
Teachers
  • Päivi Dahl
Groups
  • LLT24SM
    LLT24SM
  • LLT24SH
    LLT24SH
  • LBE23S
    LBE23S
  • LBI23S
    LBI23S

Objective

The student recognizes different communication situations as well as documents and spoken presentations relating to them. (S)he can express him/herself clearly and in a target oriented way in communication situations in speaking and writing. The student acquires and assesses field related information critically and applies it in new situations.

Parts:
Speech Communication 2 cr
Meeting and Negotiation Skills 1 cr
Written Communication 2 cr

Content

Basics of communication and interaction.

Spoken communication situations, preparation and implementation: presentations, meetings, negotiations, speeches, intensive listening techniques.

Central business documents: meeting and negotiation documents, business letters, employment search documents.

Formal writing and properties of a good document (essays, summaries, reports, abstracts).

Use of source references and drawing up a bibliography.

Other formal writing and technical instructions for it (reference technique, bibliography, templates).

Materials

In the implementation plan.

Evaluation scale

0 - 5

Assessment criteria, excellent (5)

The student has achieved the learning objectives and can produce publishable documents using versatile professional concepts and deliver an assertive presentation.

Assessment criteria, good (3)

The student has reached the learning objectives and can produce accurate documents and deliver a successful presentation.

Assessment criteria, satisfactory (1)

The student has reached the learning objectives and can produce adequate documents and deliver an average presentation.

en
Enrollment

19.08.2024 - 22.09.2024

Timing

01.08.2024 - 31.12.2024

Number of ECTS credits allocated

5 op

Mode of delivery

Contact teaching

Unit

Business

Teaching languages
  • Finnish
Degree programmes
  • Bachelor’s Degree in Tourism
  • Bachelor’s Degree in Sports and Leisure Management
  • BACHELORS DEGREE IN BUSINESS ADMINISTRATION
Teachers
  • Tuula Rajander
  • Päivi Dahl
Groups
  • LLM24SE
    LLM24SE
  • LLM24SH
    LLM24SH

Objective

The student recognizes different communication situations as well as documents and spoken presentations relating to them. (S)he can express him/herself clearly and in a target oriented way in communication situations in speaking and writing. The student acquires and assesses field related information critically and applies it in new situations.

Parts:
Speech Communication 2 cr
Meeting and Negotiation Skills 1 cr
Written Communication 2 cr

Content

Basics of communication and interaction.

Spoken communication situations, preparation and implementation: presentations, meetings, negotiations, speeches, intensive listening techniques.

Central business documents: meeting and negotiation documents, business letters, employment search documents.

Formal writing and properties of a good document (essays, summaries, reports, abstracts).

Use of source references and drawing up a bibliography.

Other formal writing and technical instructions for it (reference technique, bibliography, templates).

Materials

In the implementation plan.

Teaching methods

Contact teaching. In multi-form implementation every other month lectures will be held via Teams. There is no possibility to join to the contact teaching remotely.

Exam schedules

Suoritukset

Oman viestijäkuvan sekä rooli- ja toimintatyylin pohdinta (hyv/hyl), 15.9.2024 mennessä.
Videoitu puhe-esitys (0 - 5), 13.10.2024 mennessä.
Palautettava essee (0 - 5), 20.10.2024 mennessä (huom! yhteinen suoritus Asiakassuuntainen markkinointi -opintojakson kanssa)
Palautettavat liikekirjeet (0 - 5), 30.11.2024 mennessä.

Completion alternatives

To be arranged with the teacher.

Student workload

5 cr = 135 hours of student's work.

Content scheduling

Lähitunnit:

Pe 30.8.2024 2 h kampuksella: opintojakson aloitus, tutustuminen ja ryhmäytyminen (Tuula & Päivi), puheviestinnän perusteita (Päivi)
La 31.8.2024 2 h kampuksella: lähdeviitteet, esseen kirjoittaminen (Tuula)
Pe 27.9.2024 2 h Teamsissa: kokous- ja neuvottelutaito, verkkoviestintä (Päivi)
Pe 25.10.2024 2 h kampuksella: ryhmäviestintä, (neuvottelu)simulaatiot (Päivi)
Pe 22.11.2024 2 h Teamsissa: palautetta esseistä (Tuula)

Evaluation scale

0 - 5

Assessment criteria, excellent (5)

The student has achieved the learning objectives and can produce publishable documents using versatile professional concepts and deliver an assertive presentation.

Assessment criteria, good (3)

The student has reached the learning objectives and can produce accurate documents and deliver a successful presentation.

Assessment criteria, satisfactory (1)

The student has reached the learning objectives and can produce adequate documents and deliver an average presentation.

Assessment criteria, excellent (5)

The student has achieved the learning objectives and can produce publishable documents using versatile professional concepts and deliver an assertive presentation.

Toteutuksen arviointikriteerit, hyvä (3-4)

The student has reached the learning objectives and can produce accurate documents and deliver a successful presentation.

Assessment criteria, satisfactory (1)

The student has reached the learning objectives and can produce adequate documents and deliver an average presentation.

en
Enrollment

01.08.2023 - 30.09.2023

Timing

01.08.2023 - 15.12.2023

Number of ECTS credits allocated

5 op

Mode of delivery

Contact teaching

Unit

Business

Teaching languages
  • Finnish
Degree programmes
  • Bachelor’s Degree in Tourism
  • Bachelor’s Degree in Sports and Leisure Management
  • BACHELORS DEGREE IN BUSINESS ADMINISTRATION
Teachers
  • Päivi Dahl
Groups
  • AMA23S
    AMA23S
  • ASL23S
    ASL23S
  • ATA22S
    ATA22S

Objective

The student recognizes different communication situations as well as documents and spoken presentations relating to them. (S)he can express him/herself clearly and in a target oriented way in communication situations in speaking and writing. The student acquires and assesses field related information critically and applies it in new situations.

Parts:
Speech Communication 2 cr
Meeting and Negotiation Skills 1 cr
Written Communication 2 cr

Content

Basics of communication and interaction.

Spoken communication situations, preparation and implementation: presentations, meetings, negotiations, speeches, intensive listening techniques.

Central business documents: meeting and negotiation documents, business letters, employment search documents.

Formal writing and properties of a good document (essays, summaries, reports, abstracts).

Use of source references and drawing up a bibliography.

Other formal writing and technical instructions for it (reference technique, bibliography, templates).

Location and time

Syksy 2023

Materials

Kortetjärvi-Nurmi, S. & Murtola, K. (2016). Areena - yritysviestinnän käsikirja. Edita Publishing
Lohtaja-Ahonen, S. & Kaihovirta-Rapo, M. (2012). Tehoa työelämän viestintään. Talentum.

Teaching methods

Lähiopetus, harjoitukset, itsenäinen opiskelu.

Employer connections

Opintojaksoon kuuluu organisaation viestinnän kuvaus, joka tehdään johonkin työpaikkaan. Mahdolliset työelämävierailut.

Exam schedules

Ei varsinaisia tenttejä.

Student workload

5 op = 135 tuntia opiskelijan omaa työtä.

Content scheduling

Opintojakson aloitus, tutustuminen ja ryhmäytyminen
Kirjaston tiedonhaun info, lähdeviitteet, esseen kirjoittaminen
Puheviestintä
Kokous- ja neuvottelutaidot
Palautetta esseistä

Evaluation scale

0 - 5

Assessment criteria, excellent (5)

The student has achieved the learning objectives and can produce publishable documents using versatile professional concepts and deliver an assertive presentation.

Assessment criteria, good (3)

The student has reached the learning objectives and can produce accurate documents and deliver a successful presentation.

Assessment criteria, satisfactory (1)

The student has reached the learning objectives and can produce adequate documents and deliver an average presentation.

Assessment methods and criteria

Arviointikriteerit: http://opinto-opas.kamk.fi/index.php/fi/68146/fi/68094/LLT23SH/year/2023

en
Enrollment

01.08.2023 - 30.09.2023

Timing

01.08.2023 - 31.12.2023

Number of ECTS credits allocated

5 op

Mode of delivery

Contact teaching

Unit

Business

Teaching languages
  • Finnish
Degree programmes
  • Bachelor’s Degree in Tourism
  • Bachelor’s Degree in Sports and Leisure Management
  • BACHELORS DEGREE IN BUSINESS ADMINISTRATION
Teachers
  • Päivi Dahl
Groups
  • LBI22S
    LBI22S
  • LLT23SM
    LLT23SM
  • LLT23SH
    LLT23SH
  • LBE22S
    LBE22S

Objective

The student recognizes different communication situations as well as documents and spoken presentations relating to them. (S)he can express him/herself clearly and in a target oriented way in communication situations in speaking and writing. The student acquires and assesses field related information critically and applies it in new situations.

Parts:
Speech Communication 2 cr
Meeting and Negotiation Skills 1 cr
Written Communication 2 cr

Content

Basics of communication and interaction.

Spoken communication situations, preparation and implementation: presentations, meetings, negotiations, speeches, intensive listening techniques.

Central business documents: meeting and negotiation documents, business letters, employment search documents.

Formal writing and properties of a good document (essays, summaries, reports, abstracts).

Use of source references and drawing up a bibliography.

Other formal writing and technical instructions for it (reference technique, bibliography, templates).

Evaluation scale

0 - 5

Assessment criteria, excellent (5)

The student has achieved the learning objectives and can produce publishable documents using versatile professional concepts and deliver an assertive presentation.

Assessment criteria, good (3)

The student has reached the learning objectives and can produce accurate documents and deliver a successful presentation.

Assessment criteria, satisfactory (1)

The student has reached the learning objectives and can produce adequate documents and deliver an average presentation.

en
Enrollment

01.08.2023 - 30.09.2023

Timing

01.08.2023 - 31.12.2023

Number of ECTS credits allocated

5 op

Mode of delivery

Contact teaching

Unit

Business

Teaching languages
  • Finnish
Degree programmes
  • Bachelor’s Degree in Tourism
  • Bachelor’s Degree in Sports and Leisure Management
  • BACHELORS DEGREE IN BUSINESS ADMINISTRATION
Teachers
  • Tuula Rajander
  • Iina Korhonen
Groups
  • LLM23S
    LLM23S

Objective

The student recognizes different communication situations as well as documents and spoken presentations relating to them. (S)he can express him/herself clearly and in a target oriented way in communication situations in speaking and writing. The student acquires and assesses field related information critically and applies it in new situations.

Parts:
Speech Communication 2 cr
Meeting and Negotiation Skills 1 cr
Written Communication 2 cr

Content

Basics of communication and interaction.

Spoken communication situations, preparation and implementation: presentations, meetings, negotiations, speeches, intensive listening techniques.

Central business documents: meeting and negotiation documents, business letters, employment search documents.

Formal writing and properties of a good document (essays, summaries, reports, abstracts).

Use of source references and drawing up a bibliography.

Other formal writing and technical instructions for it (reference technique, bibliography, templates).

Location and time

Autumn 2023

Materials

Kortetjärvi-Nurmi, S. & Murtola, K. (2016). Areena - yritysviestinnän käsikirja. Edita Publishing
Lohtaja-Ahonen, S. & Kaihovirta-Rapo, M. (2012). Tehoa työelämän viestintään. Talentum.

Teaching methods

Class room lessons, independent study.

Employer connections

One assignment is to be made to some work place. Also visits of professionals from working life are possible.

Exam schedules

No actual exams.

International connections

-

Completion alternatives

Totally independent studying.

Student workload

5 cr = 135 hours of student's independet work.

Content scheduling

Starting the course, getting to know each other
Library, references, essay
Spoken communication
Feedback for essays
Spoken communication continues

Evaluation scale

0 - 5

Assessment criteria, excellent (5)

The student has achieved the learning objectives and can produce publishable documents using versatile professional concepts and deliver an assertive presentation.

Assessment criteria, good (3)

The student has reached the learning objectives and can produce accurate documents and deliver a successful presentation.

Assessment criteria, satisfactory (1)

The student has reached the learning objectives and can produce adequate documents and deliver an average presentation.

Assessment methods and criteria

The evaluation is based on these assignments:
1. I as a communicator (pass/fail)
2. Organizational communication (video) (0-5)
3. My roles and style to behave (pass/fail)
4. Moodle-exam of negotiation skills (0-5)
5. Business correspondence (0-5)
6. Essay (0-5)

Assessment criteria, fail (0)

Criterions of grade 1 do not fulfill.

Assessment criteria, excellent (5)

The student has achieved the learning objectives and can produce publishable documents using versatile professional concepts and deliver an assertive presentation.

Toteutuksen arviointikriteerit, hyvä (3-4)

The student has reached the learning objectives and can produce accurate documents and deliver a successful presentation.

Assessment criteria, satisfactory (1)

The student has reached the learning objectives and can produce adequate documents and deliver an average presentation.

en
Enrollment

02.07.2022 - 31.12.2022

Timing

01.08.2022 - 31.12.2022

Number of ECTS credits allocated

5 op

Virtual portion

4 op

RDI portion

1 op

Mode of delivery

20 % Contact teaching, 80 % Distance learning

Unit

Business

Teaching languages
  • Finnish
Degree programmes
  • Bachelor’s Degree in Tourism
  • Bachelor’s Degree in Sports and Leisure Management
  • BACHELORS DEGREE IN BUSINESS ADMINISTRATION
Teachers
  • Rea Stricker
  • Tuula Rajander
Groups
  • LLM22S
    LLM22S

Objective

The student recognizes different communication situations as well as documents and spoken presentations relating to them. (S)he can express him/herself clearly and in a target oriented way in communication situations in speaking and writing. The student acquires and assesses field related information critically and applies it in new situations.

Parts:
Speech Communication 2 cr
Meeting and Negotiation Skills 1 cr
Written Communication 2 cr

Content

Basics of communication and interaction.

Spoken communication situations, preparation and implementation: presentations, meetings, negotiations, speeches, intensive listening techniques.

Central business documents: meeting and negotiation documents, business letters, employment search documents.

Formal writing and properties of a good document (essays, summaries, reports, abstracts).

Use of source references and drawing up a bibliography.

Other formal writing and technical instructions for it (reference technique, bibliography, templates).

Location and time

Autumn 2022

Materials

Kortetjärvi-Nurmi, S. & Murtola, K. (2016). Areena - yritysviestinnän käsikirja. Edita Publishing
Lohtaja-Ahonen, S. & Kaihovirta-Rapo, M. (2012). Tehoa työelämän viestintään. Talentum.

Teaching methods

Class room lessons, independent study.

Employer connections

One assignment is to be made to some work place. Also visits of professionals from working life are possible.

Exam schedules

No actual exams.

International connections

-

Completion alternatives

Totally independent studying.

Student workload

5 cr = 135 hours of student's independet work.

Content scheduling

Starting the course, getting to know each other
Library, references, essay
Spoken communication
Feedback for essays
Spoken communication continues

Evaluation scale

0 - 5

Assessment criteria, excellent (5)

The student has achieved the learning objectives and can produce publishable documents using versatile professional concepts and deliver an assertive presentation.

Assessment criteria, good (3)

The student has reached the learning objectives and can produce accurate documents and deliver a successful presentation.

Assessment criteria, satisfactory (1)

The student has reached the learning objectives and can produce adequate documents and deliver an average presentation.

Assessment methods and criteria

The evaluation is based on these assignments:
1. I as a communicator (pass/fail)
2. Organizational communication (video) (0-5)
3. My roles and style to behave (pass/fail)
4. Moodle-exam of negotiation skills (0-5)
5. Business correspondence (0-5)
6. Essay (0-5)

Assessment criteria, fail (0)

Criterions of grade 1 do not fulfill.

Assessment criteria, excellent (5)

The student has achieved the learning objectives and can produce publishable documents using versatile professional concepts and deliver an assertive presentation.

Toteutuksen arviointikriteerit, hyvä (3-4)

The student has reached the learning objectives and can produce accurate documents and deliver a successful presentation.

Assessment criteria, satisfactory (1)

The student has reached the learning objectives and can produce adequate documents and deliver an average presentation.

en
Enrollment

02.07.2022 - 31.12.2022

Timing

01.08.2022 - 31.12.2022

Number of ECTS credits allocated

5 op

RDI portion

1 op

Mode of delivery

Contact teaching

Unit

Business

Teaching languages
  • Finnish
Degree programmes
  • Bachelor’s Degree in Tourism
  • Bachelor’s Degree in Sports and Leisure Management
  • BACHELORS DEGREE IN BUSINESS ADMINISTRATION
Teachers
  • Tuula Rajander
Groups
  • LLT22SM
    LLT22SM

Objective

The student recognizes different communication situations as well as documents and spoken presentations relating to them. (S)he can express him/herself clearly and in a target oriented way in communication situations in speaking and writing. The student acquires and assesses field related information critically and applies it in new situations.

Parts:
Speech Communication 2 cr
Meeting and Negotiation Skills 1 cr
Written Communication 2 cr

Content

Basics of communication and interaction.

Spoken communication situations, preparation and implementation: presentations, meetings, negotiations, speeches, intensive listening techniques.

Central business documents: meeting and negotiation documents, business letters, employment search documents.

Formal writing and properties of a good document (essays, summaries, reports, abstracts).

Use of source references and drawing up a bibliography.

Other formal writing and technical instructions for it (reference technique, bibliography, templates).

Location and time

Autumn 2022

Materials

Kortetjärvi-Nurmi, S. & Murtola, K. (2016). Areena - yritysviestinnän käsikirja. Edita Publishing
Lohtaja-Ahonen, S. & Kaihovirta-Rapo, M. (2012). Tehoa työelämän viestintään. Talentum.

Teaching methods

Class room lessons, independent study.

Employer connections

One assignment is to be made to some work place. Also visits of professionals from working life are possible.

Exam schedules

No actual exams.

International connections

-

Completion alternatives

Totally independent studying.

Student workload

5 cr = 135 hours of studen't independet work.

Evaluation scale

0 - 5

Assessment criteria, excellent (5)

The student has achieved the learning objectives and can produce publishable documents using versatile professional concepts and deliver an assertive presentation.

Assessment criteria, good (3)

The student has reached the learning objectives and can produce accurate documents and deliver a successful presentation.

Assessment criteria, satisfactory (1)

The student has reached the learning objectives and can produce adequate documents and deliver an average presentation.

Assessment methods and criteria

The evaluation is based on these assignments:
1. I as a communicator (pass/fail)
2. Organizational communication (video) (0-5)
3. My roles and style to behave (pass/fail)
4. Moodle-exam of negotiation skills (0-5)
5. Business correspondence (0-5)
6. Essay (0-5)

Assessment criteria, fail (0)

Criterions of grade 1 do not fulfill.

Assessment criteria, excellent (5)

The student has achieved the learning objectives and can produce publishable documents using versatile professional concepts and deliver an assertive presentation.

Toteutuksen arviointikriteerit, hyvä (3-4)

The student has reached the learning objectives and can produce accurate documents and deliver a successful presentation.

Assessment criteria, satisfactory (1)

The student has reached the learning objectives and can produce adequate documents and deliver an average presentation.

en
Enrollment

01.07.2022 - 31.12.2022

Timing

01.08.2022 - 31.12.2022

Number of ECTS credits allocated

5 op

RDI portion

1 op

Mode of delivery

Contact teaching

Unit

Business

Teaching languages
  • Finnish
Degree programmes
  • Bachelor’s Degree in Tourism
  • Bachelor’s Degree in Sports and Leisure Management
  • BACHELORS DEGREE IN BUSINESS ADMINISTRATION
Teachers
  • Tuula Rajander
Groups
  • LLT22SH
    LLT22SH

Objective

The student recognizes different communication situations as well as documents and spoken presentations relating to them. (S)he can express him/herself clearly and in a target oriented way in communication situations in speaking and writing. The student acquires and assesses field related information critically and applies it in new situations.

Parts:
Speech Communication 2 cr
Meeting and Negotiation Skills 1 cr
Written Communication 2 cr

Content

Basics of communication and interaction.

Spoken communication situations, preparation and implementation: presentations, meetings, negotiations, speeches, intensive listening techniques.

Central business documents: meeting and negotiation documents, business letters, employment search documents.

Formal writing and properties of a good document (essays, summaries, reports, abstracts).

Use of source references and drawing up a bibliography.

Other formal writing and technical instructions for it (reference technique, bibliography, templates).

Location and time

Autumn 2022

Materials

Kortetjärvi-Nurmi, S. & Murtola, K. (2016). Areena - yritysviestinnän käsikirja. Edita Publishing
Lohtaja-Ahonen, S. & Kaihovirta-Rapo, M. (2012). Tehoa työelämän viestintään. Talentum.

Teaching methods

Class room lessons, independent study.

Employer connections

One assignment is to be made to some work place. Also visits of professionals from working life are possible.

Exam schedules

No actual exams.

International connections

-

Completion alternatives

Totally independent studying.

Student workload

5 cr = 135 hours of student's independet work.

Evaluation scale

0 - 5

Assessment criteria, excellent (5)

The student has achieved the learning objectives and can produce publishable documents using versatile professional concepts and deliver an assertive presentation.

Assessment criteria, good (3)

The student has reached the learning objectives and can produce accurate documents and deliver a successful presentation.

Assessment criteria, satisfactory (1)

The student has reached the learning objectives and can produce adequate documents and deliver an average presentation.

Assessment methods and criteria

The evaluation is based on these assignments:
1. I as a communicator (pass/fail)
2. Organizational communication (video) (0-5)
3. My roles and style to behave (pass/fail)
4. Moodle-exam of negotiation skills (0-5)
5. Business correspondence (0-5)
6. Essay (0-5)

Assessment criteria, fail (0)

Criterions of grade 1 do not fulfill.

Assessment criteria, excellent (5)

The student has achieved the learning objectives and can produce publishable documents using versatile professional concepts and deliver an assertive presentation.

Toteutuksen arviointikriteerit, hyvä (3-4)

The student has reached the learning objectives and can produce accurate documents and deliver a successful presentation.

Assessment criteria, satisfactory (1)

The student has reached the learning objectives and can produce adequate documents and deliver an average presentation.

en
Enrollment

01.08.2022 - 30.09.2022

Timing

01.08.2022 - 15.12.2022

Number of ECTS credits allocated

5 op

Mode of delivery

Contact teaching

Unit

Business

Teaching languages
  • Finnish
Degree programmes
  • Bachelor’s Degree in Tourism
  • Bachelor’s Degree in Sports and Leisure Management
  • BACHELORS DEGREE IN BUSINESS ADMINISTRATION
Teachers
  • Iina Korhonen
Groups
  • AMA22S
    AMA22S
  • ASL22S
    ASL22S

Objective

The student recognizes different communication situations as well as documents and spoken presentations relating to them. (S)he can express him/herself clearly and in a target oriented way in communication situations in speaking and writing. The student acquires and assesses field related information critically and applies it in new situations.

Parts:
Speech Communication 2 cr
Meeting and Negotiation Skills 1 cr
Written Communication 2 cr

Content

Basics of communication and interaction.

Spoken communication situations, preparation and implementation: presentations, meetings, negotiations, speeches, intensive listening techniques.

Central business documents: meeting and negotiation documents, business letters, employment search documents.

Formal writing and properties of a good document (essays, summaries, reports, abstracts).

Use of source references and drawing up a bibliography.

Other formal writing and technical instructions for it (reference technique, bibliography, templates).

Evaluation scale

0 - 5

Assessment criteria, excellent (5)

The student has achieved the learning objectives and can produce publishable documents using versatile professional concepts and deliver an assertive presentation.

Assessment criteria, good (3)

The student has reached the learning objectives and can produce accurate documents and deliver a successful presentation.

Assessment criteria, satisfactory (1)

The student has reached the learning objectives and can produce adequate documents and deliver an average presentation.

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Enrollment

01.08.2022 - 30.09.2022

Timing

01.08.2022 - 31.12.2022

Number of ECTS credits allocated

5 op

Mode of delivery

Contact teaching

Unit

Business

Teaching languages
  • Finnish
Degree programmes
  • Bachelor's Degree in Sports and Leisure Management
  • Bachelor's Degree in Business Information Technology
  • Bachelor’s Degree in Tourism
Teachers
  • Rea Stricker
  • Kirsi Huotari
Groups
  • LBE21S
    LBE21S
  • ATA21S
    ATA21S
  • LBI21S
    LBI21S
  • ASL21S
    ASL21S

Objective

The student recognizes different communication situations as well as documents and spoken presentations relating to them. (S)he can express him/herself clearly and in a target oriented way in communication situations in speaking and writing. The student acquires and assesses field related information critically and applies it in new situations.

Parts:
Speech Communication 2 cr
Meeting and Negotiation Skills 1 cr
Written Communication 2 cr

Content

Basics of communication and interaction.

Spoken communication situations, preparation and implementation: presentations, meetings, negotiations, speeches, intensive listening techniques.

Central business documents: meeting and negotiation documents, business letters, employment search documents.

Formal writing and properties of a good document (essays, summaries, reports, abstracts).

Use of source references and drawing up a bibliography.

Other formal writing and technical instructions for it (reference technique, bibliography, templates).

Evaluation scale

0 - 5

Assessment criteria, excellent (5)

The student has achieved the learning objectives and can produce publishable documents using versatile professional concepts and deliver an assertive presentation.

Assessment criteria, good (3)

The student has reached the learning objectives and can produce accurate documents and deliver a successful presentation.

Assessment criteria, satisfactory (1)

The student has reached the learning objectives and can produce adequate documents and deliver an average presentation.

en
Enrollment

01.12.2021 - 31.01.2022

Timing

01.01.2022 - 31.07.2022

Number of ECTS credits allocated

5 op

Mode of delivery

Contact teaching

Unit

Business

Teaching languages
  • Finnish
Degree programmes
  • Bachelor’s Degree in Tourism
  • Bachelor’s Degree in Sports and Leisure Management
  • BACHELORS DEGREE IN BUSINESS ADMINISTRATION
Teachers
  • Kirsi Huotari
  • Päivi Dahl
Groups
  • ALM22K
    ALM22K

Objective

The student recognizes different communication situations as well as documents and spoken presentations relating to them. (S)he can express him/herself clearly and in a target oriented way in communication situations in speaking and writing. The student acquires and assesses field related information critically and applies it in new situations.

Parts:
Speech Communication 2 cr
Meeting and Negotiation Skills 1 cr
Written Communication 2 cr

Content

Basics of communication and interaction.

Spoken communication situations, preparation and implementation: presentations, meetings, negotiations, speeches, intensive listening techniques.

Central business documents: meeting and negotiation documents, business letters, employment search documents.

Formal writing and properties of a good document (essays, summaries, reports, abstracts).

Use of source references and drawing up a bibliography.

Other formal writing and technical instructions for it (reference technique, bibliography, templates).

Materials

Lohtaja-Ahonen S, Kaihovirta-Rapo M. (2012). Tehoa työelämän viestintään. Talentum.
Löytyy sähköisenä opiskelijoiden käyttöön Almatalent verkkokirjahyllystä. https://kamezproxy01.kamit.fi:2219/teos/BAXBBXATEFJFG#/kohta:1/piste:b3918

Teaching methods

Lähi- ja etäopetusta

Evaluation scale

0 - 5

Assessment criteria, excellent (5)

The student has achieved the learning objectives and can produce publishable documents using versatile professional concepts and deliver an assertive presentation.

Assessment criteria, good (3)

The student has reached the learning objectives and can produce accurate documents and deliver a successful presentation.

Assessment criteria, satisfactory (1)

The student has reached the learning objectives and can produce adequate documents and deliver an average presentation.