Study Guide

Objective

The Retail Competence package includes three study courses: The Operating Environment and Competitive Means of Retail, Departmental Personnel and Sales Management, and Key Figures and Management. The aim of the package is to prepare students for working in the retail industry and for creating a career.

The student knows how to manage a trade using key figures. He/she knows the formation of revenues and costs in the retail sector. He/she understands how profitability is formed in the retail sector.

Content

Department revenue and expenses
Department management
Formation of the result of the transaction
K-retailer as director and profit maker

Evaluation scale

0 - 5

Assessment criteria, excellent (5)

The student will be able to plan sales and profits in different areas of commerce.
The student has an excellent command of budgeting and efficient staffing.
The student will be able to evaluate the effiency and effectiveness of the trade.
The student will have an excellent understanding of the role of the retailer as an employer, entrepreneur and manager of his/her shop.

Assessment criteria, good (3)

The student will be able to plan satisfactorily or well the sales and profits in different areas of commerce.
The student has a satisfactory or good command of budgeting and efficient staffing.
The student is be able to evaluate satisfactorily or well the effiency and and effectiveness of the trade.
The student will have a satisfactory or good understanding of the role of the retailer as an employer, entrepreneur and manager of his/her shop.

Assessment criteria, satisfactory (1)

The student will be able to plan inadequately the sales and profits in different areas of commerce.
The student has an inadequate command of budgeting and efficient staffing.
The student will be able to evaluate inadequately the effiency and and effectiveness of the trade.
The student will have an inadequate understanding of the role of the retailer as an employer, entrepreneur and manager of his/her shop.

Prerequisites

The comprehensive competence in retailing consists of three study modules, which it is recommended to complete in the following order:

Retail environment and competitive strategies
Management of department personnel and sales
Key performance indicators and management

Further information

Online