Finnish/Business Communication Skills (5 cr)
Code: BY00BX39-3021
General information
Enrollment
02.07.2022 - 31.12.2022
Timing
01.08.2022 - 31.12.2022
Number of ECTS credits allocated
5 op
RDI portion
1 op
Mode of delivery
Contact teaching
Unit
Business
Teaching languages
- Finnish
Degree programmes
- Bachelor’s Degree in Tourism
- Bachelor’s Degree in Sports and Leisure Management
- BACHELORS DEGREE IN BUSINESS ADMINISTRATION
Teachers
- Tuula Rajander
Groups
-
LLT22SMLLT22SM
Objective
The student recognizes different communication situations as well as documents and spoken presentations relating to them. (S)he can express him/herself clearly and in a target oriented way in communication situations in speaking and writing. The student acquires and assesses field related information critically and applies it in new situations.
Parts:
Speech Communication 2 cr
Meeting and Negotiation Skills 1 cr
Written Communication 2 cr
Content
Basics of communication and interaction.
Spoken communication situations, preparation and implementation: presentations, meetings, negotiations, speeches, intensive listening techniques.
Central business documents: meeting and negotiation documents, business letters, employment search documents.
Formal writing and properties of a good document (essays, summaries, reports, abstracts).
Use of source references and drawing up a bibliography.
Other formal writing and technical instructions for it (reference technique, bibliography, templates).
Location and time
Autumn 2022
Materials
Kortetjärvi-Nurmi, S. & Murtola, K. (2016). Areena - yritysviestinnän käsikirja. Edita Publishing
Lohtaja-Ahonen, S. & Kaihovirta-Rapo, M. (2012). Tehoa työelämän viestintään. Talentum.
Teaching methods
Class room lessons, independent study.
Employer connections
One assignment is to be made to some work place. Also visits of professionals from working life are possible.
Exam schedules
No actual exams.
International connections
-
Completion alternatives
Totally independent studying.
Student workload
5 cr = 135 hours of studen't independet work.
Evaluation scale
0 - 5
Assessment criteria, excellent (5)
The student has achieved the learning objectives and can produce publishable documents using versatile professional concepts and deliver an assertive presentation.
Assessment criteria, good (3)
The student has reached the learning objectives and can produce accurate documents and deliver a successful presentation.
Assessment criteria, satisfactory (1)
The student has reached the learning objectives and can produce adequate documents and deliver an average presentation.
Assessment methods and criteria
The evaluation is based on these assignments:
1. I as a communicator (pass/fail)
2. Organizational communication (video) (0-5)
3. My roles and style to behave (pass/fail)
4. Moodle-exam of negotiation skills (0-5)
5. Business correspondence (0-5)
6. Essay (0-5)
Assessment criteria, fail (0)
Criterions of grade 1 do not fulfill.
Assessment criteria, excellent (5)
The student has achieved the learning objectives and can produce publishable documents using versatile professional concepts and deliver an assertive presentation.
Toteutuksen arviointikriteerit, hyvä (3-4)
The student has reached the learning objectives and can produce accurate documents and deliver a successful presentation.
Assessment criteria, satisfactory (1)
The student has reached the learning objectives and can produce adequate documents and deliver an average presentation.