Finnish/Business Communication Skills (5 cr)

Objective

The student recognizes different communication situations as well as documents and spoken presentations relating to them. (S)he can express him/herself clearly and in a target oriented way in communication situations in speaking and writing. The student acquires and assesses field related information critically and applies it in new situations.

Parts:
Speech Communication 2 cr
Meeting and Negotiation Skills 1 cr
Written Communication 2 cr

Content

Basics of communication and interaction.

Spoken communication situations, preparation and implementation: presentations, meetings, negotiations, speeches, intensive listening techniques.

Central business documents: meeting and negotiation documents, business letters, employment search documents.

Formal writing and properties of a good document (essays, summaries, reports, abstracts).

Use of source references and drawing up a bibliography.

Other formal writing and technical instructions for it (reference technique, bibliography, templates).

Location and time

Syksy 2023

Materials

Kortetjärvi-Nurmi, S. & Murtola, K. (2016). Areena - yritysviestinnän käsikirja. Edita Publishing
Lohtaja-Ahonen, S. & Kaihovirta-Rapo, M. (2012). Tehoa työelämän viestintään. Talentum.

Teaching methods

Lähiopetus, harjoitukset, itsenäinen opiskelu.

Employer connections

Opintojaksoon kuuluu organisaation viestinnän kuvaus, joka tehdään johonkin työpaikkaan. Mahdolliset työelämävierailut.

Exam schedules

Ei varsinaisia tenttejä.

Student workload

5 op = 135 tuntia opiskelijan omaa työtä.

Content scheduling

Opintojakson aloitus, tutustuminen ja ryhmäytyminen
Kirjaston tiedonhaun info, lähdeviitteet, esseen kirjoittaminen
Puheviestintä
Kokous- ja neuvottelutaidot
Palautetta esseistä

Evaluation scale

0 - 5

Assessment criteria, excellent (5)

The student has achieved the learning objectives and can produce publishable documents using versatile professional concepts and deliver an assertive presentation.

Assessment criteria, good (3)

The student has reached the learning objectives and can produce accurate documents and deliver a successful presentation.

Assessment criteria, satisfactory (1)

The student has reached the learning objectives and can produce adequate documents and deliver an average presentation.

Assessment methods and criteria

Arviointikriteerit: http://opinto-opas.kamk.fi/index.php/fi/68146/fi/68094/LLT23SH/year/2023