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Finnish/Business Communication Skills (5 cr)

Code: BY00BX39-3026

General information


Enrollment

01.12.2021 - 31.01.2022

Timing

01.01.2022 - 31.07.2022

Number of ECTS credits allocated

5 op

Mode of delivery

Contact teaching

Unit

Business

Teaching languages

  • Finnish

Degree programmes

  • Bachelor’s Degree in Tourism
  • Bachelor’s Degree in Sports and Leisure Management
  • BACHELORS DEGREE IN BUSINESS ADMINISTRATION

Teachers

  • Kirsi Huotari
  • Päivi Dahl

Groups

  • ALM22K
    ALM22K

Objective

The student recognizes different communication situations as well as documents and spoken presentations relating to them. (S)he can express him/herself clearly and in a target oriented way in communication situations in speaking and writing. The student acquires and assesses field related information critically and applies it in new situations.

Parts:
Speech Communication 2 cr
Meeting and Negotiation Skills 1 cr
Written Communication 2 cr

Content

Basics of communication and interaction.

Spoken communication situations, preparation and implementation: presentations, meetings, negotiations, speeches, intensive listening techniques.

Central business documents: meeting and negotiation documents, business letters, employment search documents.

Formal writing and properties of a good document (essays, summaries, reports, abstracts).

Use of source references and drawing up a bibliography.

Other formal writing and technical instructions for it (reference technique, bibliography, templates).

Materials

Lohtaja-Ahonen S, Kaihovirta-Rapo M. (2012). Tehoa työelämän viestintään. Talentum.
Löytyy sähköisenä opiskelijoiden käyttöön Almatalent verkkokirjahyllystä. https://kamezproxy01.kamit.fi:2219/teos/BAXBBXATEFJFG#/kohta:1/piste:b3918

Teaching methods

Lähi- ja etäopetusta

Evaluation scale

0 - 5

Arviointikriteerit, kiitettävä (5)

The student has achieved the learning objectives and can produce publishable documents using versatile professional concepts and deliver an assertive presentation.

Assessment criteria, good (3)

The student has reached the learning objectives and can produce accurate documents and deliver a successful presentation.

Arviointikriteerit, tyydyttävä (1)

The student has reached the learning objectives and can produce adequate documents and deliver an average presentation.