Tourism Service Sales Processes (5 cr)
Code: AM00BH03-3006
General information
Enrollment
01.08.2023 - 30.09.2023
Timing
01.08.2023 - 15.12.2023
Number of ECTS credits allocated
5 op
Mode of delivery
Contact teaching
Unit
Business
Teaching languages
- Finnish
Degree programmes
- Bachelor’s Degree in Tourism
Teachers
- Katja-Mari Kärkkäinen
Groups
-
AMA22SAMA22S
- 27.11.2023 14:15 - 15:45, Matkailupalveluiden myyntiprosessit AM00BH03-3006
- 28.11.2023 10:00 - 11:30, Matkailupalveluiden myyntiprosessit AM00BH03-3006
- 28.11.2023 12:30 - 14:00, Matkailupalveluiden myyntiprosessit AM00BH03-3006
- 04.12.2023 12:30 - 14:00, Matkailupalveluiden myyntiprosessit AM00BH03-3006
- 11.12.2023 12:30 - 14:00, Matkailupalveluiden myyntiprosessit AM00BH03-3006
- 12.12.2023 12:30 - 14:00, Matkailupalveluiden myyntiprosessit AM00BH03-3006
Objective
The students will be proficient in planning and implementing tourism service sales processes in
practice to gain the best results for a tourism company.
Content
Tourism service sales processes, channels, target groups, selling, sales management, sales results
Evaluation scale
0 - 5
Assessment criteria, excellent (5)
The students are able to carry out and assess the planning and implementation of a tourism
company’s customer-oriented sales processes. They are able to apply these processes as part of
the company’s operations in practice.
Assessment criteria, good (3)
The students are familiar with the basics of planning and implementing a tourism company’s
customer-oriented sales processes. They are able to apply these processes as part of the
company’s operations.
Assessment criteria, satisfactory (1)
The students are familiar with the basics of planning and implementing a tourism company’s
customer-oriented sales processes
Further information
Implemented in part/completely in English with the international Tourism Group.