Study Guide

Objective

The Retail Competence package includes three study courses: 1.The Operating Environment and Competitive Means of Retail, (2.Departmental Personnel and Sales Management, and 3.Key Figures and Management.) The aim of the package is to prepare students for working in the retail industry and for creating a career.
The aim of this course is for the student to know how to use competitive means in the field of retail. The student knows the operating environment, customer relationships and chain structures of retail. He/she has a picture of entrepreneurship in the industry.

Content

Retail in Finland
Retail customers
Retail as part of the supply chain
K-retailer entrepreneurs
Means of competition in retail
K-Merchants' Association online studies

Evaluation scale

0 - 5

Assessment criteria, excellent (5)

K-kauppiasliiton valtakunnallisten arviointikriteerien mukainen arviointi.

Assessment criteria, good (3)

K-kauppiasliiton valtakunnallisten arviointikriteerien mukainen arviointi.

Assessment criteria, satisfactory (1)

K-kauppiasliiton valtakunnallisten arviointikriteerien mukainen arviointi.

Prerequisites

The comprehensive competence in retailing consists of three study modules, which it is recommended to complete in the following order:

Retail environment and competitive strategies
Management of department personnel and sales
Key performance indicators and management

Further information

Online