Study Guide

Objective

Students will understand quality and the concept of quality management as well as how these are linked to business operations. Students will know the most common business quality control operations and be able to analyse and use collected information from quality control systems to develop operations.

Content

Concepts of quality
Quality leadership
Quality control systems
ISO 9000 etc Quality standards
Quality control methods
Sampling methods
Statistical methods
Quality costs

Evaluation scale

0 - 5

Assessment criteria, excellent (5)

The students are able to use professional concepts with expertise and can apply their professional competence as required in different situations. They are able to develop quality management operations in different operational environments.

Assessment criteria, good (3)

The students are able to use professional concepts fluently and are able to carry out different tasks in various operational environments. They understand the significance of quality management in industrial operations.

Assessment criteria, satisfactory (1)

The students are able to use professional concepts systematically and are able to work on various tasks according to instructions. They are aware of the significance of quality management in industrial operations.

Further information

1 RDI point