Good Negotiation and Meeting Skills in Social Services (2 cr)
Code: SO00CA21-3002
General information
- Enrollment
-
01.12.2023 - 31.01.2024
Registration for the implementation has ended.
- Timing
-
01.01.2024 - 31.07.2024
Implementation has ended.
- Number of ECTS credits allocated
- 2 cr
- Local portion
- 2 cr
- Mode of delivery
- Contact learning
- Unit
- Sote
- Teaching languages
- Finnish
- Degree programmes
- Bachelor Degree Programme in Social Services
Evaluation scale
0 - 5
Objective
The students will be familiar with meeting and negotiation practices and can complete different tasks related to meetings and negotiations.
- They will be proficient in writing memorandums and minutes.
- The students will be proficient in meetings practices involving multi-professional groups and in guiding these groups in the interest of their customers' issues
Recommended other studies:
The students and the study counsellors will review other recommended studies in personal study plan discussions.
Content
Soft skills in encountering customers / families; Forms of group communication; Guiding multiprofessional groups; Meetings and negotations technology; Influencing, justification and decision-making; Documentation for meetings