Good Negotiation and Meeting Skills in Social Services (2 cr)
Code: SO00CA21-3002
General information
Enrollment
01.12.2023 - 31.01.2024
Timing
01.01.2024 - 31.07.2024
Number of ECTS credits allocated
2 op
Mode of delivery
Contact teaching
Unit
Sote
Teaching languages
- Finnish
Degree programmes
- Sosionomikoulutus
Teachers
- Päivi Dahl
Groups
-
SOS22SBSOS22SB
-
SOS22SASOS22SA
- 19.01.2024 08:00 - 09:30, Hyvät neuvottelu- ja kokoustaidot sosiaalialalla SO00CA21-3002
- 25.04.2024 08:00 - 11:30, A_Hyvät neuvottelu- ja kokoustaidot sosiaalialalla SO00CA21-3002
- 25.04.2024 12:30 - 15:45, B_Hyvät neuvottelu- ja kokoustaidot sosiaalialalla SO00CA21-3002
- 24.05.2024 08:00 - 09:30, A_Hyvät neuvottelu- ja kokoustaidot sosiaalialalla SO00CA21-3002
- 24.05.2024 10:00 - 11:30, B_Hyvät neuvottelu- ja kokoustaidot sosiaalialalla SO00CA21-3002
Objective
The students will be familiar with meeting and negotiation practices and can complete different tasks related to meetings and negotiations.
- They will be proficient in writing memorandums and minutes.
- The students will be proficient in meetings practices involving multi-professional groups and in guiding these groups in the interest of their customers' issues
Recommended other studies:
The students and the study counsellors will review other recommended studies in personal study plan discussions.
Content
Soft skills in encountering customers / families; Forms of group communication; Guiding multiprofessional groups; Meetings and negotations technology; Influencing, justification and decision-making; Documentation for meetings
Evaluation scale
0 - 5
Further information
The course involves 54 hours of study
Contact teaching / exercises / simulations / project 10 h contact teaching / demonstrations, the teacher determines the course assessments.
Assessment: 0-5