Good Negotiation and Meeting Skills in Social Services (2 cr)
Code: SO00CA21-3002
General information
- Enrollment
-
01.12.2023 - 31.01.2024
Registration for the implementation has ended.
- Timing
-
01.01.2024 - 31.07.2024
Implementation has ended.
- Number of ECTS credits allocated
- 2 cr
- Local portion
- 2 cr
- Mode of delivery
- Contact learning
- Unit
- Sote
- Teaching languages
- Finnish
- Degree programmes
- Bachelor Degree Programme in Social Services
Realization has 4 reservations. Total duration of reservations is 9 h 45 min.
| Time | Topic | Location |
|---|---|---|
|
Thu 25.04.2024 time 08:00 - 11:30 (3 h 30 min) |
A_Hyvät neuvottelu- ja kokoustaidot sosiaalialalla SO00CA21-3002 |
TA21L158
TA21L158
|
|
Thu 25.04.2024 time 12:30 - 15:45 (3 h 15 min) |
B_Hyvät neuvottelu- ja kokoustaidot sosiaalialalla SO00CA21-3002 |
TA21L146
TA21L146
|
|
Fri 24.05.2024 time 08:00 - 09:30 (1 h 30 min) |
A_Hyvät neuvottelu- ja kokoustaidot sosiaalialalla SO00CA21-3002 |
TA21L146
TA21L146
|
|
Fri 24.05.2024 time 10:00 - 11:30 (1 h 30 min) |
B_Hyvät neuvottelu- ja kokoustaidot sosiaalialalla SO00CA21-3002 |
TA21L147
TA21L147
|
Objective
The students will be familiar with meeting and negotiation practices and can complete different tasks related to meetings and negotiations.
- They will be proficient in writing memorandums and minutes.
- The students will be proficient in meetings practices involving multi-professional groups and in guiding these groups in the interest of their customers' issues
Recommended other studies:
The students and the study counsellors will review other recommended studies in personal study plan discussions.
Content
Soft skills in encountering customers / families; Forms of group communication; Guiding multiprofessional groups; Meetings and negotations technology; Influencing, justification and decision-making; Documentation for meetings
Evaluation scale
0 - 5
Further information
The course involves 54 hours of study
Contact teaching / exercises / simulations / project 10 h contact teaching / demonstrations, the teacher determines the course assessments.
Assessment: 0-5