Skip to main content

Customer Oriented Marketing (5 cr)

Code: BY00BX23-3021

General information


Enrollment
19.08.2024 - 22.09.2024
Registration for the implementation has ended.
Timing
01.08.2024 - 31.12.2024
Implementation has ended.
Number of ECTS credits allocated
5 cr
Local portion
5 cr
Mode of delivery
Contact learning
Unit
Business
Teaching languages
Finnish
Degree programmes
Master’s Degree in Tourism
Degree Programme in Business and Administration
Bachelor’s Degree in Sports and Leisure Management
Teachers
Outi Lundahl
Olli Jääskeläinen
Groups
LLM24SE
LLM24SE
LLM24SH
LLM24SH
Course
BY00BX23

Realization has 3 reservations. Total duration of reservations is 4 h 30 min.

Time Topic Location
Sat 28.09.2024 time 13:45 - 15:15
(1 h 30 min)
Asiakassuuntainen markkinointi BY00BX23-3021
Teams
Sat 26.10.2024 time 10:45 - 12:15
(1 h 30 min)
Asiakassuuntainen markkinointi BY00BX23-3021
TA12L119 TA12L119
Fri 22.11.2024 time 15:30 - 17:00
(1 h 30 min)
Asiakassuuntainen markkinointi BY00BX23-3021
Teams opetus
Changes to reservations may be possible.

Objective

Student can use the basic concepts of customer-centric marketing and assess the conditions for profitable business of an organization from a marketing perspective. In addition, the student will be able to identify the marketing activities of the organisation and create future opportunities.

The course is common to business administration students and students of sports management and restoration.

Content

Basic marketing concepts
Evolution of marketing thinking
Marketing environments
Customer behaviour and segmentation
Competitive range of marketing tools
Basics of sales and customer relations

Materials

Luentomateriaali on Moodlessa.
Oppikirja on Bergström & Leppänen. 2016 (tai uudempi). Yrityksen asiakasmarkkinointi.Saatavana KAMK:n kirjastossa painettuna sekä e-kirjana.

Evaluation scale

0 - 5

Assessment criteria, excellent (5)

The students know the fundamental concepts of marketing very well and can apply them in a variety of ways in practical situations. They know and understand marketing competition methods to an excellent degree and can apply them independently and in a customer-oriented manner to market a company. In their assignments, the students demonstrate initiative, conceptual and diligent thought and an extensive understanding of the marketing environment.

Assessment criteria, good (3)

The students know the fundamental concepts of marketing and can apply them in practical situations. They are able to identify marketing competition methods and can apply them in a customer-oriented manner to market a company. In their assignments, the students demonstrate initiative, diligent thought and an understanding of the marketing environment.

Assessment criteria, satisfactory (1)

The students know the fundamental concepts of marketing. They are able to perceive the core points of marketing competition methods and recognise the basics of customer-oriented marketing. Their assignments demonstrate a single line of thinking and a concrete understanding of the marketing environment.

Go back to top of page