Finnish/Business Communication Skills (5 cr)
Code: BY00BX39-3036
General information
Enrollment
19.08.2024 - 22.09.2024
Timing
01.08.2024 - 31.12.2024
Number of ECTS credits allocated
5 op
Mode of delivery
Contact teaching
Unit
Business
Teaching languages
- Finnish
Degree programmes
- Bachelor’s Degree in Tourism
- Bachelor’s Degree in Sports and Leisure Management
- BACHELORS DEGREE IN BUSINESS ADMINISTRATION
Teachers
- Tuula Rajander
- Päivi Dahl
Groups
-
LLM24SELLM24SE
-
LLM24SHLLM24SH
- 30.08.2024 15:30 - 17:00, Työelämän viestintätaidot BY00BX39-3036
- 31.08.2024 10:45 - 11:45, Työelämän viestintätaidot BY00BX39-3036
- 27.09.2024 18:45 - 20:15, Työelämän viestintätaidot BY00BX39-3036
- 25.10.2024 18:00 - 19:30, Työelämän viestintätaidot BY00BX39-3036
- 22.11.2024 17:15 - 18:45, Työelämän viestintätaidot BY00BX39-3036
Objective
The student recognizes different communication situations as well as documents and spoken presentations relating to them. (S)he can express him/herself clearly and in a target oriented way in communication situations in speaking and writing. The student acquires and assesses field related information critically and applies it in new situations.
Parts:
Speech Communication 2 cr
Meeting and Negotiation Skills 1 cr
Written Communication 2 cr
Content
Basics of communication and interaction.
Spoken communication situations, preparation and implementation: presentations, meetings, negotiations, speeches, intensive listening techniques.
Central business documents: meeting and negotiation documents, business letters, employment search documents.
Formal writing and properties of a good document (essays, summaries, reports, abstracts).
Use of source references and drawing up a bibliography.
Other formal writing and technical instructions for it (reference technique, bibliography, templates).
Materials
In the implementation plan.
Teaching methods
Contact teaching. In multi-form implementation every other month lectures will be held via Teams. There is no possibility to join to the contact teaching remotely.
Exam schedules
Suoritukset
Oman viestijäkuvan sekä rooli- ja toimintatyylin pohdinta (hyv/hyl), 15.9.2024 mennessä.
Videoitu puhe-esitys (0 - 5), 13.10.2024 mennessä.
Palautettava essee (0 - 5), 20.10.2024 mennessä (huom! yhteinen suoritus Asiakassuuntainen markkinointi -opintojakson kanssa)
Palautettavat liikekirjeet (0 - 5), 30.11.2024 mennessä.
Completion alternatives
To be arranged with the teacher.
Student workload
5 cr = 135 hours of student's work.
Content scheduling
Lähitunnit:
Pe 30.8.2024 2 h kampuksella: opintojakson aloitus, tutustuminen ja ryhmäytyminen (Tuula & Päivi), puheviestinnän perusteita (Päivi)
La 31.8.2024 2 h kampuksella: lähdeviitteet, esseen kirjoittaminen (Tuula)
Pe 27.9.2024 2 h Teamsissa: kokous- ja neuvottelutaito, verkkoviestintä (Päivi)
Pe 25.10.2024 2 h kampuksella: ryhmäviestintä, (neuvottelu)simulaatiot (Päivi)
Pe 22.11.2024 2 h Teamsissa: palautetta esseistä (Tuula)
Evaluation scale
0 - 5
Assessment criteria, excellent (5)
The student has achieved the learning objectives and can produce publishable documents using versatile professional concepts and deliver an assertive presentation.
Assessment criteria, good (3)
The student has reached the learning objectives and can produce accurate documents and deliver a successful presentation.
Assessment criteria, satisfactory (1)
The student has reached the learning objectives and can produce adequate documents and deliver an average presentation.
Assessment criteria, excellent (5)
The student has achieved the learning objectives and can produce publishable documents using versatile professional concepts and deliver an assertive presentation.
Toteutuksen arviointikriteerit, hyvä (3-4)
The student has reached the learning objectives and can produce accurate documents and deliver a successful presentation.
Assessment criteria, satisfactory (1)
The student has reached the learning objectives and can produce adequate documents and deliver an average presentation.