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Tourism Transportation, Sales and Reservation Services (5 cr)

Code: AT00BH36-3007

General information


Enrollment

19.08.2024 - 22.09.2024

Timing

01.08.2024 - 31.12.2024

Number of ECTS credits allocated

5 op

Mode of delivery

Contact teaching

Unit

Business

Teaching languages

  • Finnish

Degree programmes

  • Bachelor’s Degree in Tourism

Teachers

  • Arto Heikkinen

Groups

  • ATA23S
    ATA23S
  • 27.08.2024 12:30 - 14:00, Tourism Transportation, Sales and Reservation Services AT00BH36-3007
  • 04.09.2024 10:15 - 11:45, Tourism Transportation, Sales and Reservation Services AT00BH36-3007
  • 05.09.2024 10:15 - 11:45, Tourism Transportation, Sales and Reservation Services AT00BH36-3007
  • 17.09.2024 12:30 - 14:00, Tourism Transportation, Sales and Reservation Services AT00BH36-3007
  • 19.09.2024 10:00 - 11:30, Tourism Transportation, Sales and Reservation Services AT00BH36-3007
  • 24.09.2024 10:00 - 11:30, Tourism Transportation, Sales and Reservation Services AT00BH36-3007
  • 25.09.2024 10:00 - 11:30, Tourism Transportation, Sales and Reservation Services AT00BH36-3007
  • 01.10.2024 10:00 - 11:30, Tourism Transportation, Sales and Reservation Services AT00BH36-3007
  • 08.10.2024 10:00 - 11:30, Tourism Transportation, Sales and Reservation Services AT00BH36-3007
  • 22.10.2024 10:00 - 11:30, Tourism Transportation, Sales and Reservation Services AT00BH36-3007
  • 24.10.2024 10:00 - 11:30, Tourism Transportation, Sales and Reservation Services AT00BH36-3007
  • 29.10.2024 10:00 - 11:30, Tourism Transportation, Sales and Reservation Services AT00BH36-3007
  • 31.10.2024 09:00 - 12:00, Tourism Transportation, Sales and Reservation Services AT00BH36-3007
  • 05.11.2024 10:00 - 11:30, Tourism Transportation, Sales and Reservation Services AT00BH36-3007
  • 06.11.2024 10:00 - 11:30, Tourism Transportation, Sales and Reservation Services AT00BH36-3007
  • 12.11.2024 10:00 - 11:30, Tourism Transportation, Sales and Reservation Services AT00BH36-3007
  • 13.11.2024 10:00 - 11:30, Tourism Transportation, Sales and Reservation Services AT00BH36-3007
  • 19.11.2024 10:00 - 11:30, Tourism Transportation, Sales and Reservation Services AT00BH36-3007
  • 20.11.2024 10:00 - 11:30, Tourism Transportation, Sales and Reservation Services AT00BH36-3007
  • 03.12.2024 10:00 - 11:30, Tourism Transportation, Sales and Reservation Services AT00BH36-3007
  • 04.12.2024 10:00 - 11:30, Tourism Transportation, Sales and Reservation Services AT00BH36-3007

Objective

The students will have an in depth understanding of the importance of passenger transport in the tourism cluster, also from the perspective of tourism service accessibility. They will gain proficiency in key sales and reservation services currently used in the tourism industry, including the principles of digital business operations.

Content

The significance of transport in terms of accessibility
Forms of transport: airplane, boat, train, road transport
Tourism service distribution systems and practitioners
Digital tourism business operations
The benefits of using social media

Evaluation scale

0 - 5

Assessment criteria, excellent (5)

The student uses professional terminology proficiently and comprehensively, combining concepts into coherent wholes.
The student can analyze, compare, synthesize, and select information and present alternative approaches.
The student can critically analyze, reflect upon, and evaluate their competence and professional practices using acquired knowledge.
The student critically assesses and utilizes professional techniques and models relevant to their field.
The student acts customer-oriented, and goal-driven.
The student collaborates as a team member, enhancing and developing group activities.
The student applies professional ethical principles in their actions.

Toteutuksen arviointikriteerit, hyvä (3-4)

The student consistently uses professional terminology.
The student can identify, describe, and justify fundamental knowledge in their field.
The student selects appropriate approaches based on acquired information and instructions.
The student can evaluate and reflect on their competence and professional practices and apply relevant techniques and models.
The student acts independently and responsibly in diverse tasks.
The student works customer-oriented and goal-driven.
The student collaborates as a team member to achieve common goals.
The student justifies actions based on professional ethical principles.

Assessment criteria, satisfactory (1)

The student uses professional terminology proficiently and comprehensively, combining concepts into coherent wholes.
The student can analyze, compare, synthesize, and select information and present alternative approaches.
The student can critically analyze, reflect upon, and evaluate their competence and professional practices using acquired knowledge.
The student critically assesses and utilizes professional techniques and models relevant to their field.
The student acts customer-oriented, and goal-driven.
The student collaborates as a team member, enhancing and developing group activities.
The student applies professional ethical principles in their actions.

Further information

Implemented in part/completely with the Finnish Tourism group.
Provided partly online.