Tourism Services Sales Processes (5 cr)
Code: AT00BH40-3007
General information
Enrollment
02.12.2024 - 31.12.2024
Timing
01.01.2025 - 31.05.2025
Number of ECTS credits allocated
5 op
Mode of delivery
Contact teaching
Unit
Business
Teaching languages
- Finnish
Degree programmes
- Bachelor’s Degree in Tourism
Teachers
- Arto Heikkinen
Groups
-
ATA23SATA23S
Objective
The students will be proficient in planning and implementing tourism service sales processes in practice to gain the best results for a tourism company.
Content
Tourism service sales processes, channels, target groups, selling, sales management, sales results
Evaluation scale
0 - 5
Arviointikriteerit, kiitettävä (5)
The students are able to carry out and assess the planning and implementation of a tourism company’s customer-oriented sales processes. They are able to apply these processes as part of the company’s operations in practice.
Assessment criteria, good (3)
The students are familiar with the basics of planning and implementing a tourism company’s customer-oriented sales processes. They are able to apply these processes as part of the company’s operations.
Arviointikriteerit, tyydyttävä (1)
The students are familiar with the basics of planning and implementing a tourism company’s customer-oriented sales processes.