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Tourism Services Sales Processes (5 cr)

Code: AT00BH40-3007

General information


Enrollment
30.12.2024 - 26.01.2025
Registration for the implementation has ended.
Timing
01.01.2025 - 31.05.2025
Implementation is running.
Number of ECTS credits allocated
5 cr
Local portion
5 cr
Mode of delivery
Contact learning
Unit
Business
Teaching languages
English
Degree programmes
Bachelor’s Degree in Tourism
Teachers
Arto Heikkinen
Groups
ATA23S
ATA23S
Course
AT00BH40

Realization has 26 reservations. Total duration of reservations is 39 h 0 min.

Time Topic Location
Wed 22.01.2025 time 10:15 - 11:45
(1 h 30 min)
Tourism Services Sales Processes AT00BH40-3007
TA21L149 TA21L149
Thu 23.01.2025 time 13:15 - 14:45
(1 h 30 min)
Tourism Services Sales Processes AT00BH40-3007
TA21L149 TA21L149
Tue 28.01.2025 time 14:30 - 16:00
(1 h 30 min)
Tourism Services Sales Processes AT00BH40-3007
TA21L149 TA21L149
Tue 04.02.2025 time 14:30 - 16:00
(1 h 30 min)
Tourism Services Sales Processes AT00BH40-3007
TA12L127 TA12L127
Mon 10.02.2025 time 14:30 - 16:00
(1 h 30 min)
Tourism Services Sales Processes AT00BH40-3007
TA12L120 TA12L120
Tue 11.02.2025 time 14:30 - 16:00
(1 h 30 min)
Tourism Services Sales Processes AT00BH40-3007
TA12L128 TA12L128
Mon 17.02.2025 time 14:30 - 16:00
(1 h 30 min)
Tourism Services Sales Processes AT00BH40-3007
TA21L149 TA21L149
Tue 18.02.2025 time 14:30 - 16:00
(1 h 30 min)
Tourism Services Sales Processes AT00BH40-3007
TA21L149 TA21L149
Mon 24.02.2025 time 12:45 - 14:15
(1 h 30 min)
Tourism Services Sales Processes AT00BH40-3007
TA12L129 TA12L129
Wed 26.02.2025 time 10:15 - 11:45
(1 h 30 min)
Tourism Services Sales Processes AT00BH40-3007
TA21L149 TA21L149
Tue 18.03.2025 time 14:30 - 16:00
(1 h 30 min)
Tourism Services Sales Processes AT00BH40-3007
TA21L149 TA21L149
Wed 19.03.2025 time 14:30 - 16:00
(1 h 30 min)
Tourism Services Sales Processes AT00BH40-3007
TA21L149 TA21L149
Thu 20.03.2025 time 09:15 - 10:45
(1 h 30 min)
Tourism Services Sales Processes AT00BH40-3007
TA21L147 TA21L147
Tue 25.03.2025 time 10:15 - 11:45
(1 h 30 min)
Tourism Services Sales Processes AT00BH40-3007
TA21L147 TA21L147
Wed 26.03.2025 time 14:30 - 16:00
(1 h 30 min)
Tourism Services Sales Processes AT00BH40-3007
TA21L149 TA21L149
Mon 31.03.2025 time 14:30 - 16:00
(1 h 30 min)
Tourism Services Sales Processes AT00BH40-3007
TA21L149 TA21L149
Mon 07.04.2025 time 10:15 - 11:45
(1 h 30 min)
Tourism Services Sales Processes AT00BH40-3007
TA21L149 TA21L149
Wed 09.04.2025 time 12:45 - 14:15
(1 h 30 min)
Tourism Services Sales Processes AT00BH40-3007
TA21L149 TA21L149
Mon 14.04.2025 time 10:15 - 11:45
(1 h 30 min)
Tourism Services Sales Processes AT00BH40-3007
TA21L146 TA21L146
Thu 17.04.2025 time 12:45 - 14:15
(1 h 30 min)
Tourism Services Sales Processes AT00BH40-3007
TA21L149 TA21L149
Tue 22.04.2025 time 10:15 - 11:45
(1 h 30 min)
Tourism Services Sales Processes AT00BH40-3007
TA21L149 TA21L149
Wed 23.04.2025 time 12:45 - 14:15
(1 h 30 min)
Tourism Services Sales Processes AT00BH40-3007
TA12L129 TA12L129
Mon 28.04.2025 time 10:15 - 11:45
(1 h 30 min)
Tourism Services Sales Processes AT00BH40-3007
TA12L129 TA12L129
Tue 29.04.2025 time 14:30 - 16:00
(1 h 30 min)
Tourism Services Sales Processes AT00BH40-3007
TA12L129 TA12L129
Mon 05.05.2025 time 10:15 - 11:45
(1 h 30 min)
Tourism Services Sales Processes AT00BH40-3007
TA21L149 TA21L149
Tue 06.05.2025 time 12:45 - 14:15
(1 h 30 min)
Tourism Services Sales Processes AT00BH40-3007
TA21L149 TA21L149
Changes to reservations may be possible.

Objective

The students will be proficient in planning and implementing tourism service sales processes in practice to gain the best results for a tourism company.

Content

Tourism service sales processes, channels, target groups, selling, sales management, sales results

Evaluation scale

0 - 5

Assessment criteria, excellent (5)

The students are able to carry out and assess the planning and implementation of a tourism company’s customer-oriented sales processes. They are able to apply these processes as part of the company’s operations in practice.

Assessment criteria, good (3)

The students are familiar with the basics of planning and implementing a tourism company’s customer-oriented sales processes. They are able to apply these processes as part of the company’s operations.

Assessment criteria, satisfactory (1)

The students are familiar with the basics of planning and implementing a tourism company’s customer-oriented sales processes.

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