Tourism Service Sales Processes (5 cr)
Code: AM00BH03-3004
General information
- Enrollment
-
01.12.2021 - 31.01.2022
Registration for the implementation has ended.
- Timing
-
01.01.2022 - 31.07.2022
Implementation has ended.
- Number of ECTS credits allocated
- 5 cr
- Local portion
- 5 cr
- Mode of delivery
- Contact learning
- Unit
- Business
- Teaching languages
- Finnish
- Degree programmes
- Bachelor’s Degree in Tourism
- Teachers
- Katja-Mari Kärkkäinen
- Course
- AM00BH03
Evaluation scale
0 - 5
Objective
The students will be proficient in planning and implementing tourism service sales processes in
practice to gain the best results for a tourism company.
Content
Tourism service sales processes, channels, target groups, selling, sales management, sales results
Assessment criteria, satisfactory (1)
The students are familiar with the basics of planning and implementing a tourism company’s
customer-oriented sales processes
Assessment criteria, good (3)
The students are familiar with the basics of planning and implementing a tourism company’s
customer-oriented sales processes. They are able to apply these processes as part of the
company’s operations.
Assessment criteria, excellent (5)
The students are able to carry out and assess the planning and implementation of a tourism
company’s customer-oriented sales processes. They are able to apply these processes as part of
the company’s operations in practice.