Siirry suoraan sisältöön

Hospitality and Facility ManagementLaajuus (5 op)

Tunnus: AT00BY62

Laajuus

5 op

Opetuskieli

  • englanti

Osaamistavoitteet

Competitiveness in the hospitality industry requires a comprehensive understanding of the operating environment in the sector. Upon completion of the course, the student will gain versatile knowledge needed to operate in the hospitality industry and has the ability to plan, manage, and develop operational processes. The student is familiar with different types of hospitality businesses and can outline main operational, distribution, and revenue management operations. Facility Management under the aspect of Hospitality includes property management, legalities, safety, and quality standards as well as sustainability.

Sisältö

• Key concepts, phenomena, and various types of the Hospitality industry
• Branding and different customer segments
• Destination development under the influence of the hospitality industry
• Operational management of Hospitality industry (Front of house & Back of house)
• Marketing, sales, distribution, and revenue management
• Legalities, safety, quality, and sustainability under facility management
• Future trends of the Hospitality industry

fi
Ilmoittautumisaika

02.07.2025 - 31.07.2025

Ajoitus

01.08.2025 - 31.12.2025

Opintopistemäärä

5 op

Toteutustapa

Lähiopetus

Yksikkö

Business

Opetuskielet
  • Englanti
Koulutus
  • Bachelor’s Degree in Tourism
Opettaja
  • Arto Heikkinen
  • OPE_Matkailu OPE_Matkailu
Ryhmät
  • ATA24S
    ATA24S

Tavoitteet

Competitiveness in the hospitality industry requires a comprehensive understanding of the operating environment in the sector. Upon completion of the course, the student will gain versatile knowledge needed to operate in the hospitality industry and has the ability to plan, manage, and develop operational processes. The student is familiar with different types of hospitality businesses and can outline main operational, distribution, and revenue management operations. Facility Management under the aspect of Hospitality includes property management, legalities, safety, and quality standards as well as sustainability.

Sisältö

• Key concepts, phenomena, and various types of the Hospitality industry
• Branding and different customer segments
• Destination development under the influence of the hospitality industry
• Operational management of Hospitality industry (Front of house & Back of house)
• Marketing, sales, distribution, and revenue management
• Legalities, safety, quality, and sustainability under facility management
• Future trends of the Hospitality industry

Arviointiasteikko

0 - 5

fi
Ilmoittautumisaika

19.08.2024 - 22.09.2024

Ajoitus

01.08.2024 - 31.12.2024

Opintopistemäärä

5 op

Toteutustapa

Lähiopetus

Yksikkö

Business

Opetuskielet
  • Englanti
Koulutus
  • Bachelor’s Degree in Tourism
Opettaja
  • Linda Khan
  • Arto Heikkinen
Ryhmät
  • ATA23S
    ATA23S
  • AMA23S
    AMA23S
  • LBI23S
    LBI23S

Tavoitteet

Competitiveness in the hospitality industry requires a comprehensive understanding of the operating environment in the sector. Upon completion of the course, the student will gain versatile knowledge needed to operate in the hospitality industry and has the ability to plan, manage, and develop operational processes. The student is familiar with different types of hospitality businesses and can outline main operational, distribution, and revenue management operations. Facility Management under the aspect of Hospitality includes property management, legalities, safety, and quality standards as well as sustainability.

Sisältö

• Key concepts, phenomena, and various types of the Hospitality industry
• Branding and different customer segments
• Destination development under the influence of the hospitality industry
• Operational management of Hospitality industry (Front of house & Back of house)
• Marketing, sales, distribution, and revenue management
• Legalities, safety, quality, and sustainability under facility management
• Future trends of the Hospitality industry

Arviointiasteikko

0 - 5

fi
Ilmoittautumisaika

01.08.2023 - 30.09.2023

Ajoitus

01.08.2023 - 31.12.2023

Opintopistemäärä

5 op

Toteutustapa

Lähiopetus

Yksikkö

Business

Opetuskielet
  • Englanti
Koulutus
  • Bachelor’s Degree in Tourism
Opettaja
  • Linda Khan
  • Arto Heikkinen
  • Eljas Johansson
Ryhmät
  • LLT22SM
    LLT22SM
  • LBI22S
    LBI22S
  • AMA22S
    AMA22S
  • ATA22S
    ATA22S
  • AMA21S
    AMA21S

Tavoitteet

Competitiveness in the hospitality industry requires a comprehensive understanding of the operating environment in the sector. Upon completion of the course, the student will gain versatile knowledge needed to operate in the hospitality industry and has the ability to plan, manage, and develop operational processes. The student is familiar with different types of hospitality businesses and can outline main operational, distribution, and revenue management operations. Facility Management under the aspect of Hospitality includes property management, legalities, safety, and quality standards as well as sustainability.

Sisältö

• Key concepts, phenomena, and various types of the Hospitality industry
• Branding and different customer segments
• Destination development under the influence of the hospitality industry
• Operational management of Hospitality industry (Front of house & Back of house)
• Marketing, sales, distribution, and revenue management
• Legalities, safety, quality, and sustainability under facility management
• Future trends of the Hospitality industry

Arviointiasteikko

0 - 5

fi
Ilmoittautumisaika

01.08.2022 - 30.09.2022

Ajoitus

01.08.2022 - 31.12.2022

Opintopistemäärä

5 op

Toteutustapa

Lähiopetus

Yksikkö

Business

Opetuskielet
  • Englanti
Koulutus
  • Bachelor’s Degree in Tourism
Opettaja
  • Linda Khan
  • Peter Stricker
Ryhmät
  • ATA21S
    ATA21S

Tavoitteet

Competitiveness in the hospitality industry requires a comprehensive understanding of the operating environment in the sector. Upon completion of the course, the student will gain versatile knowledge needed to operate in the hospitality industry and has the ability to plan, manage, and develop operational processes. The student is familiar with different types of hospitality businesses and can outline main operational, distribution, and revenue management operations. Facility Management under the aspect of Hospitality includes property management, legalities, safety, and quality standards as well as sustainability.

Sisältö

• Key concepts, phenomena, and various types of the Hospitality industry
• Branding and different customer segments
• Destination development under the influence of the hospitality industry
• Operational management of Hospitality industry (Front of house & Back of house)
• Marketing, sales, distribution, and revenue management
• Legalities, safety, quality, and sustainability under facility management
• Future trends of the Hospitality industry

Arviointiasteikko

0 - 5