Global Business MannersLaajuus (3 cr)
Code: KLVY041
Credits
3 op
Objective
Students will become familiar with business manners, unwritten rules and representation in different cultures. This course also covers how to behave appropriately in an international setting and how to welcome visitors from different cultures. Students will also learn about business codes of dress, travel, dining, meetings and seminar procedure.
Content
Why are manners required?
Do as the Romans do - business dress
Dining and business etiquette
International politesse and the ways of your client
Assessment criteria, approved/failed
The students indicate their in-depth knowledge of the course themes and materials. The learning diary covers all the topics and reflects on the course materials extensively. The literature based essay is consistent and helps students to increase their competence in a selected theme. The learning diary employs an academic reporting style and personal reflection and source material are separated with appropriate in-text references.