Study Guide

Objective

To equip students with the skills to communicate orally and in writing, using specialised vocabulary in different business and tourism contexts.

Content

Job applications and interviews. Phone situations at work.
Business letters.
Tourism services

Assessment criteria, excellent (5)

Is able to communicate fluently in writing and fairly fluently orally. Pronunciation is easy to understand. Reacts as appropriate and quickly. Understands the main contents and also details of a written text and is able to analyse it. Uses structures business phrases accurately and fluently.

Assessment criteria, good (3)

Is able to communicate moderately well both. Reacts correctly but more slowly. Understands the main contents of a written text and is able to analyse it to a certain extent. Some errors in the use of structures. Uses less phrases.

Assessment criteria, satisfactory (1)

Is able to communicate to some extent orally and in writing. Pronunciation is poor, which makes understanding more difficult. Reacts slowly and perhaps inaccurately. Understands written and spoken texts only to a limited extent. Uses grammatical structures incorrectly. Is unable to use phrases or uses them very rarely.