Tourism Services Sales Processes (5 op)

Arviointiasteikko

0 - 5

Sisällön jaksotus

As advised in Moodle

Tavoitteet

The students will be proficient in planning and implementing tourism service sales processes in practice to gain the best results for a tourism company.

Sisältö

Tourism service sales processes, channels, target groups, selling, sales management, sales results

Aika ja paikka

According to schedule

Oppimateriaalit

Available on Moodle

Opetusmenetelmät

Contact teaching including a mix of lectures and practical workshops, as well as group work and individual assignments

Harjoittelu- ja työelämäyhteistyö

Guest lectures

Toteutuksen valinnaiset suoritustavat

Not available

Opiskelijan ajankäyttö ja kuormitus

135h of student work including attending lectures, workshops, group and individual assignments

Arviointikriteerit, tyydyttävä (1)

The students are familiar with the basics of planning and implementing a tourism company’s customer-oriented sales processes.

Arviointikriteerit, hyvä (3)

The students are familiar with the basics of planning and implementing a tourism company’s customer-oriented sales processes. They are able to apply these processes as part of the company’s operations.

Arviointikriteerit, kiitettävä (5)

The students are able to carry out and assess the planning and implementation of a tourism company’s customer-oriented sales processes. They are able to apply these processes as part of the company’s operations in practice.