Tourism Services Sales Processes (5 cr)
Code: AT00BH40-3005
General information
- Enrollment
-
01.12.2023 - 31.01.2024
Registration for the implementation has ended.
- Timing
-
01.01.2024 - 31.05.2024
Implementation has ended.
- Number of ECTS credits allocated
- 5 cr
- Local portion
- 5 cr
- Mode of delivery
- Contact learning
- Unit
- Business
- Teaching languages
- English
- Degree programmes
- Bachelor’s Degree in Tourism
Evaluation scale
0 - 5
Content scheduling
As advised in Moodle
Objective
The students will be proficient in planning and implementing tourism service sales processes in practice to gain the best results for a tourism company.
Content
Tourism service sales processes, channels, target groups, selling, sales management, sales results
Location and time
According to schedule
Materials
Available on Moodle
Teaching methods
Contact teaching including a mix of lectures and practical workshops, as well as group work and individual assignments
Employer connections
Guest lectures
Completion alternatives
Not available
Student workload
135h of student work including attending lectures, workshops, group and individual assignments
Assessment criteria, satisfactory (1)
The students are familiar with the basics of planning and implementing a tourism company’s customer-oriented sales processes.
Assessment criteria, good (3)
The students are familiar with the basics of planning and implementing a tourism company’s customer-oriented sales processes. They are able to apply these processes as part of the company’s operations.
Assessment criteria, excellent (5)
The students are able to carry out and assess the planning and implementation of a tourism company’s customer-oriented sales processes. They are able to apply these processes as part of the company’s operations in practice.