Retail and Entrepreneurship studies (The K-Retailers’ Association) 2: Personnel and management (5 cr)

Objective

The Retail Competence package includes three study courses: (1.The Operating Environment and Competitive Means of Retail), 2.Departmental Personnel and Sales Management, (and 3.Key Figures and Management). The aim of package is to prepare students for working in the retail industry and for creating a career.



The aim of the course is that the student knows the special features of human resource management in retail from the perspective of the department head. He/she knows the principles of sales management.

Content

Retail as a workplace
Retail security and risk management
Personnel management and development
Sales management

Evaluation scale

0 - 5

Assessment criteria, excellent (5)

K-kauppiasliiton valtakunnallisten arviointikriteerien mukainen arviointi.

Assessment criteria, good (3)

K-kauppiasliiton valtakunnallisten arviointikriteerien mukainen arviointi.

Assessment criteria, satisfactory (1)

K-kauppiasliiton valtakunnallisten arviointikriteerien mukainen arviointi.

Prerequisites

The comprehensive competence in retailing consists of three study modules, which it is recommended to complete in the following order:

Retail environment and competitive strategies
Management of department personnel and sales
Key performance indicators and management

Further information

Online