System of health care and social welfare services (4cr)

Evaluation scale

0 - 5

Content scheduling

Basics of social and health care
Legislation and other regulations concerning the provision of services
Different providers of health and social services and their cooperation
Assessment of customer service needs
Customer and service guidance
Digital services and online services
Health technology
Data protection and data security
Social media in nursing
The roles and responsibilities of health and social care professionals at different stages of the service chain

Objective

The student:
Understands the organization, provision, and management of social and health care services, as well as the guidance and supervision of these services in Finland.
Comprehends the roles of different operational and service units as part of the care and service chain.
Is capable of working in evolving operational environments and can implement service guidance.
Recognizes their role in creating a positive customer service experience.
Is able to utilize electronic services as part of the comprehensive care of clients/patients.
Understands the responsibilities of themselves and other social and health care professionals, as well as the importance of controlled and flexible division of labor in delivering comprehensive care to clients/patients.

Accomplishment methods

Contact teaching, assignments and online – activities

Content

Foundations of Social and Health Care
Legislation and other regulations in service provision
Various health and social service providers and their collaboration
Assessment of the client's service needs
Client and service guidance
Digital services and online transactions
Health technology
Data protection and security
Social media in nursing
Roles and responsibilities of health and social care professionals in different stages of the service chain

Location and time

Teaching takes place as classroom teaching at KAMK. 100% attendance in classes

27.10.2025 14.00 - 15.30 Teams info/ start of the course
Lessons according to the timetable
Final exam 4.12.

Materials

Selected articles and reports (e.g., THL, Ministry of Social Affairs and Health)
WHO and OECD health system profiles
Materials prepared by the teacher

Teaching methods

Contact teaching, assignments and online – activities
Lectures and guest speakers
Group discussions and case studies
Virtual learning environment (Reppu)
Independent study and assignments

Employer connections

The course is based on Finnish laws and practices. The topics covered in the course determine the practical aspects of nursing. These topics are put into practice during practical training sessions under supervision.

Exam schedules

The exam will be conducted online on the Reppu platform. You have 90 minutes to answer the questions after starting the exam.
The exam can be retaken twice.

Completion alternatives

There are no optional ways to complete the course.

Student workload

The course is worth 4 credits = 108 hours

In addition to classroom teaching, the course includes independent study and group assignments.

Further information

You will need your own computer for this course.