Good Negotiation and Meeting Skills in Social Services (2 cr)
Code: SO00CA21-3004
General information
- Enrollment
-
08.12.2025 - 06.01.2026
Registration for introductions has not started yet.
- Timing
-
07.01.2026 - 28.05.2026
The implementation has not yet started.
- Number of ECTS credits allocated
- 2 cr
- Local portion
- 2 cr
- Mode of delivery
- Contact learning
- Unit
- Sote
- Teaching languages
- Finnish
- Degree programmes
- Bachelor Degree Programme in Social Services
Objective
The students will be familiar with meeting and negotiation practices and can complete different tasks related to meetings and negotiations.
- They will be proficient in writing memorandums and minutes.
- The students will be proficient in meetings practices involving multi-professional groups and in guiding these groups in the interest of their customers' issues
Recommended other studies:
The students and the study counsellors will review other recommended studies in personal study plan discussions.
Content
Soft skills in encountering customers / families; Forms of group communication; Guiding multiprofessional groups; Meetings and negotations technology; Influencing, justification and decision-making; Documentation for meetings
Evaluation scale
0 - 5
Further information
The course involves 54 hours of study
Contact teaching / exercises / simulations / project 10 h contact teaching / demonstrations, the teacher determines the course assessments.
Assessment: 0-5