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Development and Quality Management (5 cr)

Code: LT00BY06-3002

General information


Enrollment

01.12.2021 - 31.01.2022

Timing

01.01.2022 - 01.07.2022

Number of ECTS credits allocated

5 op

Virtual portion

5 op

RDI portion

5 op

Mode of delivery

Distance learning

Unit

Business

Teaching languages

  • Finnish

Degree programmes

  • BACHELORS DEGREE IN BUSINESS ADMINISTRATION

Teachers

  • Päivi Auno

Groups

  • LLM20S
    LLM20S

Objective

The student knows techniques used for organizational and activity research and development. The student knows how quality thinking develops and can grasp the importance of quality for successful organizational performance. (S)he can describe processes, search for items to develop and understand the procedures of on-going developing and projecting and can apply developmental methods.

Content

Basics of development activities
Development methods
Quality thinking /LEAN
Quality tools

Location and time

Keväisin, erilaisesta aikataulusta sovittava opettajan kanssa erikseen.

Materials

Oppimateriaalit on esitetty Moodlessa. Tenttikirjana Sari Torkkola Lean asiantuntijatyön johtamisessa. Kirja on KAMK e-kirjana.

Teaching methods

Opintojakson oppimistehtävät löytyvät Moodlesta, samoin kontaktituntien nauhoitteet. Avain welcome.

Employer connections

Oppimistehtävissä opiskelja yhdistää teoriaa työyhteisöönsä tai muun tuntemansa organisaation käytänteisiin.

Exam schedules

Virtuaalinen Torkkolan tentti auki 31.5.2023 asti.

Student workload

Kontaktitunteja 10 h, itsenäinen opiskelu 125 h.

Content scheduling

Kehittämistoiminta
Laatuajattelu
Prosessijohtaminen ja -kehittäminen
Itsearviointi

Evaluation scale

0 - 5

Arviointikriteerit, kiitettävä (5)

Knowledge:
The student is well aware of the main contents and application possibilities of development activities and quality thinking.
The student knows the development methods and quality enhancement techniques well
Skills:
The student can apply development practices well.
Competence:
The student can apply development and quality tools to develop his/her organisation.

Assessment criteria, good (3)

Knowledge:
The student is rather aware of the main contents and application possibilities of development activities.
The student knows the development methods and quality techniques rather well
Skills:
The student can apply development methods and quality techniques rather well.
Competence:
The student can work out how to apply development and quality tools.

Arviointikriteerit, tyydyttävä (1)

Knowledge:
The student is somewhat aware of the main content and application possibilities of development activities.
The student knows the development methods and quality thinking techniques to some extent.
Skills:
The student can apply development methods to some extent.
Competence:
The student can understand development and quality tools.

Assessment methods and criteria

Arvioinnit oppimistehtäväkohtaisia
Kehittämistoiminta 20 p
LEAN-luennot 10 p
Ishikawa-kaavio 10 p
Prosessien kuvaus ja kehittöminen 15 p
Itsearviointi 15 p
Torkkolan kirjatentti 30 p

Läpi pääsee 50 pisteellä, ja arvosana vaihtuu kymmenen pisteen välein.

Further information

Research and development 5 credits