Study Guide

Objective

The student will be able to communicate both in speaking and writing in their own professional contexts and use the English language to develop their professional competence.

Other recommended studies: to be discussed with the study counsellor in the personal study plan review

Content

Key social services vocabulary, spoken and written communication and interaction: encountering clients and intercultural communication

Materials

to be announced by the lecturer and available on Moodle

Teaching methods

contact teaching (supervised exercises and simulations), spoken and written course tasks (project), and course exam

Exam schedules

course exam on 21.5.2022
first retake in September 2022
second retake in October 2022

Content scheduling

available on Moodle

Evaluation scale

0 - 5

Assessment criteria, excellent (5)

The student can communicate fluently both in speaking and writing in demanding professional contexts.

Assessment criteria, good (3)

The student can communicate well both in speaking and writing in professional contexts.

Assessment criteria, satisfactory (1)

The student can communicate adequately both in speaking and writing in certain professional contexts.

Assessment methods and criteria

Assessment: 5 – 0; active participation and attendance in classes, completed course tasks, and course exam

Assessment criteria, fail (0)

Fail (grade 0):
The student’s performance is below the requirements for Grade 1. The content is not correct for the situation because the participant does not know the correct words and expressions. The language used and the grammatical forms are incorrect to the extent that the output is incomprehensible. Vastly incorrect pronunciation makes it impossible to communicate in English. There is no interaction on any level in English and the student is not able to demonstrate his/her competence in a professional situation.

Assessment criteria, excellent (5)

Excellent (grade 5):
The student uses English with ease and uses professional language and idiomatic expressions naturally and fluently. The terms and concepts used are appropriate and correct for the situation. Grammatical forms and structures are versatile and for the most part flawless. The student demonstrates excellent situational awareness with relevant contents and appropriate language choices. He/ she communicates clearly in the context of his/her own profession both in terms of writing and speaking. Pronunciation, word choices, sentence stress and intonation are natural. The student is actively interacting with peers and shows his/her competence during all the learning activities.

Toteutuksen arviointikriteerit, hyvä (3-4)

Good (grade 3):
The student communicates in a comprehensible manner using professional language and terminology. The language is appropriate for the situation and the terms and concepts used are mostly correct. All expressions used in English are not exact to convey the message, but the student can communicate the main ideas intelligibly in her/his own words. The basic grammatical forms are correct. Occasional errors in grammatical forms and structures are not systematic, and they do not impede interaction. There are shortcomings in pronunciation, word and sentence stress and intonation but they do not for the most part obstruct intelligibility of communication. There are some challenges in communicating with peers and in a professional context, but the student is actively participating in the various learning activities, and he/she can complete the given tasks with others and copes in professional communication situations.

Assessment criteria, satisfactory (1)

Satisfactory (grade 1):
The student communicates with difficulties in words choices, grammar and structures. Grammatical structures are very basic and most of the time incorrect. Communicated sentences are short and simple making the speech fragmented and difficult to understand. There are major problems in pronunciation, word and sentence stress, and together with intonation challenges the language produced may be very difficult to understand. There is hardly any interaction between the student and peers during learning activities, but he/ she can complete tasks with others and copes in professional situations in English at his/her own level.

Prerequisites

Prior competence required: European framework of reference: B2

Further information

Course tasks will be specified for each implementation.