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MATKAILUN KOULUTUS 2023: AMM23K

Code: AMM23K

Degree:
Bachelor of Hospitality Management

Degree title:
Bachelor of Hospitality Management (AMK)

Credits:
210 ects

Duration:
3.5 years (210 cr)

Start semester:
Spring 2023

Teaching language:
Finnish

Descriptions

In the blended Tourism degree, students complete a university of applied sciences Bachelor degree qualification in Hospitality Management. The formal qualification is Bachelor of Hospitality Management (UAS). The studies are worth 210 credits and take 3 years to complete. The degree has 20 places and it consists of basic studies, professional studies, optional professional studies, free-choice studies, practical training and a thesis.

The aim of the blended degree is to ensure that the students become tourism specialists with the ability to cooperate with a variety of different sectors and disciplines. The theme of the degree is the development of creativity, responsible tourism enterprise operations, internationality and self- knowledge and the notion of memorable experiences in tourism service product development. The students will work in close cooperation with the tourism industry via learning assignments.

The basic studies focus on growing basic skills and awareness followed by applying acquired skills and knowledge. The degree provides extensive customer-oriented product development and marketing competence and knowledge of different cultures for international tourism. Tourism services consist of many different parts such as accommodation, nutrition, program and traffic services as well as conference and congress services. The final part of the degree emphasizes using acquired competence in practice and for different smart solutions.

The degree enables you to choose your desired major (specialist) subjects to deepen your expertise within different areas of tourism, e.g.

Entrepreneurial competence
Entrepreneurship in tourism is an option well worth considering. Entrepreneur studies will develop your entrepreneurial competence. You will acquire business skills for setting up a business and getting it up and running. You will also develop innovation skills and create a new product while gaining practical experience of running a business.

Wellbeing tourism
Well-being tourism enables you to recognize and understand the significance of wellbeing and wellness services as part of tourism. You will be able to apply different types of exercise and therapies to enhance the wellbeing of people with different backgrounds as well as producing suitable tourism service packages based on such exercise and therapies.

Tourism services
Tourism services studies will allow you to strengthen your competences in a chosen specialism, such as accommodation, food or programme services.

Themes by year / Competence targets
1st year
Observer of tourism
• mastering basic concepts
• knowing organisations and actors in the tourism industry
• mastering basic customer service skills for tourism.

2nd and 3rd year
Tourism services producer and specialist
• acquiring key tourism knowledge
• able to work within the customer interface and in different tourism networks
• able to work in tourism jobs and has mastered key work procedures
• developing information retrieval and team work
• able to plan and implement tourism products.

3rd and 4th year
Tourism services developer
• able to apply the latest knowledge to developing new tourism products and the field in general
• develops and evaluates customer-oriented and responsible tourism business

Show study timings by semester, study year or period

Code Name Credits (cr) 2022-2023 2023-2024 2024-2025 2025-2026 Spring 2023 Autumn 2023 Spring 2024 Autumn 2024 Spring 2025 Autumn 2025 Spring 2026 3. / 2023 4. / 2023 1. / 2023 2. / 2023 3. / 2024 4. / 2024 1. / 2024 2. / 2024 3. / 2025 4. / 2025 1. / 2025 2. / 2025 3. / 2026 4. / 2026
AMM23K-1001
BASIC STUDIES

(Choose all )

18
ED00CE13 Digital Skills 3 3 3 1.5 1.5
BY00BX38 Competence Development 3 3 3 1.5 1.5
AM00BK87 Tourism Operational Environments 5 5 5 2.5 2.5
AM00BK82 Principles of Tourism 5 5 5 2.5 2.5
LT00CC10 Business Communication Skills 2 2 2 1 1
AMM23K-1002
TOURISM CUSTOMER SERVICE

(Choose all )

13
AM00BK84 Accommodation Services 5 5 5 2.5 2.5
AM00BK85 Tourism Food Services 5 5 5 2.5 2.5
AM00BG89 Customer Service 3 3 3 1.5 1.5
AMM23K-1003
RESPONSIBLE TOURISM BUSINESS

(Choose all )

8
AM00BK86 Principles of Business Competence 5 5 5 2.5 2.5
BY00BY35 Basic Business Mathematics 3 3 3 1.5 1.5
AMM23K-1004
EVENT AND TOURISM PRODUCT DEVELOPMENT

(Choose all )

10
AM00BK91 Tourism Product Development 5 5 5 2.5 2.5
AM00CD95 Event Management 5 5 5 2.5 2.5
AMM23K-1005
CUSTOMER-ORIENTED TOURISM BUSINESS

(Choose all )

15
AM00BK92 Tourism Marketing 5 5 5 2.5 2.5
AM00BK93 Tourism Company Operations 5 5 5 2.5 2.5
AM00BK94 Tourism Transport, Sales and Reservation Services 5 5 5 2.5 2.5
AMM23K-1006
INTERNATIONAL SERVICE ENVIRONMENT

(Choose all )

20
BY00BX35 Business Swedish 5 5 5 2.5 2.5
AM00BK88 Tourism English 5 5 5 2.5 2.5
AM00BK89 Business Communication Skills 5 5 5 2.5 2.5
AM00BK95 Strategic Tourism Planning and Internationalization 5 5 5 2.5 2.5
AMM23K-1007
PROFITABLE TOURISM BUSINESS

(Choose all )

10
AM00BK97 Profitable Tourism Business 5 5 5 2.5 2.5
AM00BK98 Tourism Services Sales Processes 5 5 5 2.5 2.5
AMM23K-1008
MANAGEMENT AND LEADERSHIP SKILLS IN TOURISM

(Choose all )

18
AM00BK99 Responsible Management of a Tourism Company 5 5 5 2.5 2.5
AM00BL00 Laws and Regulations in Tourism 5 5 5 2.5 2.5
AM00BW47 Occupational Wellbeing 5 5 5 2.5 2.5
AM00CD94 Multicultural Working Community 3 3 3 1.5 1.5
AMM23K-1009
RESEARCH AND DEVELOPMENT

(Choose all )

8
AM00BL01 Research and Development 5 5 5 2.5 2.5
AM00CD92 RDI 3 3 3 1.5 1.5
AMM23K-1010
OPTIONAL PROFESSIONAL STUDIES

(Choose ects: 30)

30
AMM23K-1011
TOURISM WORKSHOPS 15 CR

(Choose all )

20
AM00CG40 Matkailualan työpajat 5 5 5 2.5 2.5
AM00BU61 Story Design 5 5 5 2.5 2.5
AM00CD93 Palvelumuotoilu 5 5 5 2.5 2.5
AM00CH13 Sustainable food experience 5 5 5 2.5 2.5
AMM23K-1012
ENTREPRENEURSHIP AND OWN COMPANY

(Choose all )

15
LT00CA58 JA Company Program 10
AM00BL08 Practical Entrepreneurship, Specialism 5
AMM23K-1013
TOURISM SERVICE CONCEPT DESIGN

(Choose all )

15
AM00BW48 Tourism Service Concept Design 15
AMM23K-1014
INTERNATIONAL STUDIES ABROAD

(Choose all )

15
AM00BW49 International Studies Abroad 15
AMM23K-1015
SYVENTÄVÄ ESIMIESOSAAMINEN

(Choose all )

15
AM00BW50 Work Community Competence and Personal Development 3
AM00BW51 Organizational Psychology 3
AM00BW52 Organisational Communication 5
AM00BW53 Work Community Competence and HRM 4
AMM23K-1016
PRACTICAL TRAINING

(Choose all )

30
AM00BL10 Practical Training 1, theme: service production 12 6 6 6 6 3 3 3 3
AM00BL11 Practical Training 2, theme: management and leadership 18 12 6 6 6 6 3 3 3 3 3 3
AMM23K-1017
FREE-CHOICE STUDIES

(Choose ects: 15)

15
AM00BL13 World of Wines and Beers 5 5 5 2.5 2.5
AM00BL16 Foreign Language 5 5 5 2.5 2.5
AM00BL17 Other free-choice course 5 2.5 2.5 2.5 2.5 1.3 1.3 1.3 1.3
AM00BL18 Hygiene Pass 1
AM00BL19 Bar License Pass 1
AM00BZ51 Tourism Safety Certificate 1
AMM23K-1018
THESIS

(Choose all )

15
AM00BL12 Thesis 15 7.5 7.5 3.8 3.8 3.8 3.8 1.9 1.9 1.9 1.9 1.9 1.9 1.9 1.9
Total 210 32 64 60 44 32 26 38 29.8 30.3 30.3 13.8 16 16 13 13 19 19 14.88 14.88 15.18 15.18 15.18 15.18 6.88 6.88

Due to the timing of optional and elective courses, credit accumulation per semester / academic year may vary.

2022_KAMK_Common competences

Recommendation on competences shared by university of applied sciences degrees.

1.Learning to Learn

The graduating student recognises the strengths and development areas of their competence and learning methods, and they utilise the opportunities communities and digitalisation provide in their learning.

- Assesses and develops their competence and learning methods in different learning environments.
- Is able to acquire, critically assess and appropriately apply the national and
international knowledge base and practices of their field.
- Also takes responsibility for group learning and sharing what has been
learned.

No attached course units

2.Operating in a Workplace

The graduating student has versatile working life skills and is able to operate in work communities of their field.

- Is able to work constructively in a work community and promotes their own
and their work community’s well-being.
- Is able to act professionally in communication and interaction situations at a
workplace.
- Utilises the opportunities offered by technology and digitalisation in their work.
- Understands the complexity of changing working life and their own resilience in changing working life situations

No attached course units

3.Ethics

The graduating student adheres to the ethical principles and values of their field of profession, taking the principles of equality and non-discrimination into account.

- Is able to take responsibility for their own actions and their consequences
and reflects on them in accordance with the ethical principles and values
of their field.
- Takes others into account and promotes equality and non-discrimination.
- Take into account the realisation of diversity and accessibility in their actions.
- Understands the principles of responsible conduct of research and adheres
to them.
- Is able to influence society based on ethical values.

No attached course units

4.Sustainable Development

The graduating student is familiar with the principles of sustainable development, promotes their implementation and acts responsibly as a professional and a member of society.

- Is able to use information related to their field in finding, implementing and
establishing sustainable solutions and operating models.
- Understands sustainability challenges,
their interdependencies and the various aspects of issues and problems.

No attached course units

5.Internationality and Multiculturalism

The graduating student is able to operate in multicultural and international operating environments and networks.

- Is familiar with the impacts of their cultural background on their activities and
is able to develop operating methods that take multiculturalism into account
in their work community.
- Is able to monitor and utilise the international development of their field in
their work.
- Is able to communicate internationally in their work tasks.

No attached course units

6.Proactive Development

The graduating student is able to develop solutions that anticipate the future of their own field,
applying existing knowledge and research and
development methods.
− Solves problem situations creatively
and reforms operating methods together with others.
− Is able to work in projects in cooperation with actors of different fields.
− Is able to apply existing knowledge in
the field in development and utilises research and development methods.
− Is able to seek customer-oriented, sustainable and economically viable solutions, anticipating the future of their field

No attached course units

Not grouped
Digital Skills
Competence Development
Tourism Operational Environments
Principles of Tourism
Business Communication Skills
Accommodation Services
Tourism Food Services
Customer Service
Principles of Business Competence
Basic Business Mathematics
Tourism Product Development
Event Management
Tourism Marketing
Tourism Company Operations
Tourism Transport, Sales and Reservation Services
Business Swedish
Tourism English
Business Communication Skills
Strategic Tourism Planning and Internationalization
Profitable Tourism Business
Tourism Services Sales Processes
Responsible Management of a Tourism Company
Laws and Regulations in Tourism
Occupational Wellbeing
Multicultural Working Community
Research and Development
RDI
Matkailualan työpajat
Story Design
Palvelumuotoilu
Sustainable food experience
JA Company Program
Practical Entrepreneurship, Specialism
Tourism Service Concept Design
International Studies Abroad
Work Community Competence and Personal Development
Organizational Psychology
Organisational Communication
Work Community Competence and HRM
Practical Training 1, theme: service production
Practical Training 2, theme: management and leadership
World of Wines and Beers
Foreign Language
Other free-choice course
Hygiene Pass
Bar License Pass
Tourism Safety Certificate
Thesis

Code Name Credits (cr)
AMM23K-1001
BASIC STUDIES

(Choose all)

18
ED00CE13 Digital Skills 3
BY00BX38 Competence Development 3
AM00BK87 Tourism Operational Environments 5
AM00BK82 Principles of Tourism 5
LT00CC10 Business Communication Skills 2
AMM23K-1002
TOURISM CUSTOMER SERVICE

(Choose all)

13
AM00BK84 Accommodation Services 5
AM00BK85 Tourism Food Services 5
AM00BG89 Customer Service 3
AMM23K-1003
RESPONSIBLE TOURISM BUSINESS

(Choose all)

8
AM00BK86 Principles of Business Competence 5
BY00BY35 Basic Business Mathematics 3
AMM23K-1004
EVENT AND TOURISM PRODUCT DEVELOPMENT

(Choose all)

10
AM00BK91 Tourism Product Development 5
AM00CD95 Event Management 5
AMM23K-1005
CUSTOMER-ORIENTED TOURISM BUSINESS

(Choose all)

15
AM00BK92 Tourism Marketing 5
AM00BK93 Tourism Company Operations 5
AM00BK94 Tourism Transport, Sales and Reservation Services 5
AMM23K-1006
INTERNATIONAL SERVICE ENVIRONMENT

(Choose all)

20
BY00BX35 Business Swedish 5
AM00BK88 Tourism English 5
AM00BK89 Business Communication Skills 5
AM00BK95 Strategic Tourism Planning and Internationalization 5
AMM23K-1007
PROFITABLE TOURISM BUSINESS

(Choose all)

10
AM00BK97 Profitable Tourism Business 5
AM00BK98 Tourism Services Sales Processes 5
AMM23K-1008
MANAGEMENT AND LEADERSHIP SKILLS IN TOURISM

(Choose all)

18
AM00BK99 Responsible Management of a Tourism Company 5
AM00BL00 Laws and Regulations in Tourism 5
AM00BW47 Occupational Wellbeing 5
AM00CD94 Multicultural Working Community 3
AMM23K-1009
RESEARCH AND DEVELOPMENT

(Choose all)

8
AM00BL01 Research and Development 5
AM00CD92 RDI 3
AMM23K-1010
OPTIONAL PROFESSIONAL STUDIES

(Choose ects: 30)

30
AMM23K-1011
TOURISM WORKSHOPS 15 CR

(Choose all)

20
AM00CG40 Matkailualan työpajat 5
AM00BU61 Story Design 5
AM00CD93 Palvelumuotoilu 5
AM00CH13 Sustainable food experience 5
AMM23K-1012
ENTREPRENEURSHIP AND OWN COMPANY

(Choose all)

15
LT00CA58 JA Company Program 10
AM00BL08 Practical Entrepreneurship, Specialism 5
AMM23K-1013
TOURISM SERVICE CONCEPT DESIGN

(Choose all)

15
AM00BW48 Tourism Service Concept Design 15
AMM23K-1014
INTERNATIONAL STUDIES ABROAD

(Choose all)

15
AM00BW49 International Studies Abroad 15
AMM23K-1015
SYVENTÄVÄ ESIMIESOSAAMINEN

(Choose all)

15
AM00BW50 Work Community Competence and Personal Development 3
AM00BW51 Organizational Psychology 3
AM00BW52 Organisational Communication 5
AM00BW53 Work Community Competence and HRM 4
AMM23K-1016
PRACTICAL TRAINING

(Choose all)

30
AM00BL10 Practical Training 1, theme: service production 12
AM00BL11 Practical Training 2, theme: management and leadership 18
AMM23K-1017
FREE-CHOICE STUDIES

(Choose ects: 15)

15
AM00BL13 World of Wines and Beers 5
AM00BL16 Foreign Language 5
AM00BL17 Other free-choice course 5
AM00BL18 Hygiene Pass 1
AM00BL19 Bar License Pass 1
AM00BZ51 Tourism Safety Certificate 1
AMM23K-1018
THESIS

(Choose all)

15
AM00BL12 Thesis 15