Study Guide

Objective

The student can describe accommodation, meeting and congress activities in Finland and abroad. He/she understands the hospitality, meetings and congress business from the perspective of responsible, sustainable development and profitable business. The student understands the internal and external environment of the hospitality, meetings and congress industry. They will be able to interpret key indicators and statistics related to the hospitality industry. The student will be able to perform the main tasks of a hospitality business.

Content

- Key concepts and definitions for accommodation, meetings and congresses
- The environment in which accommodation, meetings and congresses operate
- Responsibility in the field of accommodation, meetings and congresses
- Business concept, indicators and statistics for the accommodation sector
- Key tasks, legislation and safety in the accommodation sector

Evaluation scale

0 - 5